The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,677 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,677 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 22nd August 2026

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous product, incredible communication and the delivery men were excellent. Highly recommended.”

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Posted 6 years ago

“What a find! Having shopped around this was by far the most reasonably priced yet the quality was far better than others considered from big names. Build quality is excellent and the frame very heavy and not cheap. Little details make it look great. Would definitely recommend....you won’t be disappointed.”

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Posted 6 years ago

“Easy efficient ordering, very helpful as the bed needed to fit under a sloping ceiling. Delivered promptly, simple to assemble. Would highly recommend this company.”

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Posted 6 years ago

“I ordered the king size Ashley bed frame in glossy ivory with additional underbed storage and the Juno Wool king size mattress for our joint 60th birthday present and we are delighted! The young saleswoman took my order and payment over the phone and I was then given a choice of delivery date. I was kept informed by text when the delivery was nearby and the delivery man even rang to let me know he would be a bit late as they were stuck in traffic The bed arrived promptly, my husband and I put the bed together which was fairly easy and the instructions were clear and concise. The bed looks lovely in our room and the mattress is so comfy, like sleeping on a soft cloud! The storage drawers are very sturdy and spacious and hold lots of bedding; the only slight drawback is that they don't have lids so occasionally bits drop in from under the mattress, otherwise perfect. Thank you for such wondrful bedtimes!!”

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Posted 6 years ago

“Courier delivery time was set to a two hour window, which kept getting pushed back on the day. After wait in all day for it to arrive, eventually they cancelled delivery for no known reason and I had a to re-book for a different day. Annoying waste of a day. When the bed did eventually arrive, there were scratches on the top of the bed posts, and damage to one of the plastic caps on the feet, plus a missing screw that holds the central frame pole into position. Disappoint, but having already spent two days waiting for it to be delivered, I couldn't be bothered to send it back for a replacement.”

Helpful Report

Posted 6 years ago

Hi Marc, Many thanks for your review. Sorry to hear about your delivery experience and the scratches on one of the posts. Our delivery company are usually very good, so I will be sure to contact them to get an understanding of why the first delivery failed. In terms of the scratches, this is certainly not what we aim for, and we will contact you directly in order to resolve the issue. Best wishes, The Original Bed Company

Posted 6 years ago

“The service, was outstanding and the quality of the bed and mattress amazing, delivey and packaging was top notch too, would use again”

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Posted 6 years ago

“Could not recommend the Ashley Iron Bed enough, following post-op surgery it has been a god send, the most comfortable bed. The company where fantastic from the start, so helpful with the ordering process and sorting out delivery and installation, the added cost was 100% worth it! Had a lovely delivery guy that installed it simply and stress free taking the packaging with him. I would give it 10 stars if i could. Thank you so much The Original Bedstead Company!!!”

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Posted 6 years ago

“Nice quality bed. Instructions were a little confusing regarding the fitting of the cross rail. It states over centre rail rather than under. Although this would be obvious to most, it would confuse some when fitting the slats later.”

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Posted 6 years ago

“I am really happy with my recent purchase. The bed is looking amazing, classy and solid in the same time made from quality materials!”

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Posted 6 years ago

“Couldn't recommend them enough. Bed was delivered super quick. The quality is amazing. I love it so much.”

The Original Bed Company 5 star review on 29th October 2019

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Posted 6 years ago

“I finally received my bedframe on 23rd Oct 2019. I ordered the item on 5th October, partly because the website stated 3-5 day delivery service. Malcolm was helpful in trying to track down my item following a couple of phone calls. It turns out that Arrow (and probably most major delivery companies) do not venture further north/west than Glasgow as far as Scotland is concerned. Instead they farm out the delivery to a third party. Can I suggest to OBC that you state this situation regarding delivery on your website. I spent 2 weeks longer than I expected sleeping on a mattress on the floor and had a back problem to start with which is worse now. While I am very happy with the bedframe, I probably would have looked for a company who delivered direct within a short time frame.”

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Posted 6 years ago

“recently received an epic solomon iron bedframe-a modern take on a traditional hospital design-very slick delivery of superbly packaged product with comprehensive assembly instructions included-this is a very nice item and at a very competitive price-nothing like this is available locally and shows the business vision of an efficient form that has embraced the marketing opportunities afforded by the internet-highly recommended”

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Posted 7 years ago

“Delivery was exactly when stated and the bed frame itself is of a great quality, we love it.”

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Posted 7 years ago

“Comprehensive on the phone. The bed is good factory, exactly like on the photo. Received very quickly in less than a week. Easy to install. Seems very strong.”

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Posted 7 years ago

“Very efficient ordering and delivery, the bed looks lovely. Would certainly use them again.”

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Posted 7 years ago

“Really good quality beds. I have now purchased 4 over the last few years for different members of the family and would not buy elsewhere. The designs are lovely and we have the Timolin in singles and the Chatsworth and Winchester as doubles. They all look amazing and add character to our bedrooms. Excellent service too.”

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Posted 7 years ago

“Was extremely pleased with Tanya who explained exactly what we had purchased and gave us correct delivery time. The bed and mattress are second to none would recommend anytime.”

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Posted 7 years ago

“What a beautiful bed! Ingenious to put together, once you've found where the bolts are.... A first class quality product. Under-bed storage extremely robust, however, it does require two people to put it together for stability.”

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Posted 7 years ago

“The customer service from OBC has been exceptional, from receiving email images of the bed finish we were considering, to the next day receiving physical samples by post (from Tanya). Having decided on the style and finish we wanted and the order placed, the bed was delivered within quoted timescale of 6-8 weeks and I have say, we are very pleased with it. Thanks OBC - easy purchase, great staff and a good product.”

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Posted 7 years ago

“I am very happy with our bed. We went for the Hamilton Solo in black. I'm not going to lie, it took us 3.5 hours to put together (including a phone call to the company, thanks guys!) But we eventually cracked it. We also purchased a mattress and it is super comfy! So we are very happy. :)”

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Posted 7 years ago

The Original Bed Company is rated 4.8 based on 2,677 reviews