The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,445 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th August 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was a simple process, the delivery was prompt and the delivery guys polite, helpful and professional. They took the bed frame to its second floor home which was extremely helpful. The frame was simple to put together and the brass fittings delightfully chunky. We had been concerned that they might be cheap materials but quite the contrary. We are delighted with this bed frame and would have no hesitation in recommending the Original Bedstead Company.”

The Original Bed Company 5 star review on 22nd November 2018

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Posted 6 years ago

“Well made bedstead/mattress-great quality. Ordering process and delivery arrangements were easy and it was delivered exactly at the time and date arranged. Excellent thankyou.”

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Posted 6 years ago

“Bed arrived as promised but without the finials and head rails. Matt was amazingly helpful and had replacement chrome ones sent the next day until the pewter ones arrive from the manufacturer in a couple of weeks. The bed itself is great quality and easy to assemble but the instructions could be clearer, especially for the cast iron beds. Would have given 5 stars if the bed had been complete but the after sales care was second to none and would buy from this company again.”

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Posted 6 years ago

“Ordered an Olivia Double in Satin Black. A very good product, with excellent service and communication. Thanks.”

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Posted 6 years ago

“Have one already. Needed another for my daugter's room. Delivery was good and the bed easy to assemble. Very pleased with result, just what I wanted. Good quality and looks amazing.”

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Posted 6 years ago

“1st class customer service over the phone, bed was delivered on the day quoted. Good product and easy to assemble”

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Posted 6 years ago

“A bed base of quality and very easily assembled. From order to delivery excellent customer services- a welcome change!”

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Posted 6 years ago

“Sturdy bed and looks really good. Easy to put together too!”

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Posted 6 years ago

“First bed from them, and I really like it. Assembled myself, with the help of several piles of books....tricky, but possible. Bed is well made, sturdy, and very attractive. Delivery was less impressive; on time, but couriers took little care, rushing through the house, banging walls and light fittings, and finally dropping the damp and dirty boxes so carelessly and forcefully that I had to spend some time cleaning the wall. Would definitely recommend the bed though; very, very pleased.”

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Posted 6 years ago

“We are so, so pleased with our new bed from Original Bedstead Company. It arrived very quickly and was easy to assemble. It looks amazing and is very sturdy and well made. The slatted base makes the bed very supportive. I would have no problem recommending OBC.”

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Posted 6 years ago

“Very prompt delivery. Also, I had made a mistake with my order and rang to change the colour of the bedstead. This was changed with no fuss and the young man on the phone was very polite. I did appreciate that all the tools necessary for putting the bed together were provided. Handy idiots guide with pictures was useful too. Thank you for a pleasant shopping experience.”

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Posted 6 years ago

“Just recieved Selkirk iron frame bed. Good quality and value bed. Solid build. Well packaged. Easy to follow assembly instructions. Thoroughly recommend”

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Posted 6 years ago

“Bed seems very sturdy and well made and looks great. Delivery was fast and delivery company was polite and communicated well to advise of date and time of delivery.”

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Posted 6 years ago

“My husband and I love the bedframe we purchased. It was easy to assemble and looks beautiful. We already had the mattress but it fit perfectly. This item arrived on time and in good condition.”

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Posted 6 years ago

“It is our guest bed and so no one has slept in it yet but it looks excellent and was pretty straight forward to put together.”

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Posted 6 years ago

“This store is great! Very helpful staff. Great communication. On-time delivery. Best yet: our bed is beautiful, sturdy and comfortable. The underbed drawers work well. I am a very happy customer!”

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Posted 6 years ago

“Fabulous as usual. It was delivered within the week, i was notified with a 2 hr time slot which they stuck to and considering i live out in the sticks thats a miracle. It was terriffic, and still a beautifully and solidly built Hamiton bed in black and brass. Thank you again Mrs Gibbons”

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Posted 6 years ago

“Ordered the Solomon bed in black on Tuesday - was delivered on the Saturday! Amazing service. Really helpful staff - I had originally ordered a different style of bed which wasn’t in stock at the time, then changed my mind - they dealt with my refund on the phone there and then absolutely no hassle. Bed looks fantastic - a classic design. Would wholeheartedly recommend OBC .”

The Original Bed Company 5 star review on 14th November 2018

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Posted 6 years ago

“Having bought 2 bedsteads from them several years ago, I wasn’t going to look anywhere else this time. Their beds are absolutely top notch, I couldn’t recommend them highly enough!”

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Posted 6 years ago

“Very good service and prompt reply when enquiringly about delivery times. I orginally brought one of your beds over 20 years ago and it's as good today as The day I brought it. I would definitely advise all my family and friends to buy from Your company. Regards Julie Maufe”

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Posted 6 years ago

The Original Bed Company is rated 4.8 based on 2,445 reviews