The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,863 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

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“Lovely burning wood. Easy delivery”

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Posted 2 years ago

“Great service once again from LWC from ordering to delivery not an issue, thanks again to the same driver for placing pallet exactly where requested.”

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Posted 2 years ago

“Excellent service. Can’t fault them. Have been using them for some years now.”

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Posted 2 years ago

“I have purchased pallets of firewood from the Luxury Wood Company for several years and I am really pleased with the both the service and product. Initially I place the order via email and occasionally telephone to discuss the delivery. Always friendly, curtious and helpful.”

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Posted 2 years ago

“Good service, regular communication, top quality wood!”

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Posted 2 years ago

“as good as ever. never been disappointed yet. wouldn't buy anywhere else and that's me ordering from Scotland.”

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Posted 2 years ago

“Whilst a day or two later than expected, it as well wrapped and VERY well packed. Very pleased.”

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Posted 2 years ago

“Good service, well wrapped on first appearance well sized logs but as you get to the middle of the crate seems to be stuffed with very small wood.”

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Posted 2 years ago

“We only buy wood from the Luxury Wood company, because we have never had a problem with the burn or delivery. Excellent service and product. Thank you.”

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Posted 2 years ago

“Clean, dry wood easy to stack, smells nice”

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Posted 2 years ago

“This is our second purchase from The luxury Wood Co. The first pallets were very good and very clean, however this pallet appears much dirtier with what appears to have black mildew like marks. The delivery driver was Excellant and very helpful.”

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Posted 2 years ago

“Very good service, delivered on time with very helpful delivery driver, packs very well packed , good burning quality,”

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Posted 2 years ago

“Easy to order online.Delivery was within 7 days.Secure packaging.Ideal for purpose.”

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Posted 3 years ago

“Great prices , and was delivered as described, high delivery price but still a lot cheaper than I could source where I live, so all in all very happy.”

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Posted 3 years ago

“Excellent service. Good quality wood. Well packaged. Prompt delivery. Very competitive prices. I would certainly recommend The Luxury Wood Company.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“i bought a medium 1200×800×1150approx crate of oak logs ,the logs are fantastic a lot of heat from all the logs and a good mix of small logs that i use to get the fire going to large that have kept going for hours ,i will be buying again from the luxury wood company”

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Posted 3 years ago

“Delivered 4 days from order. Fantastic quality logs. All cut to length. Just right for our log burner.”

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Posted 3 years ago

“Very good wood, Very good service and Very good at communicating. Would Very much recommend. Too many `Very's?”

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Posted 3 years ago

“no problems !”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,863 reviews