The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,869 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,869 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to do business with - more than 10 years experience.. Lovely telephone staff who go out of their way to help.”

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Posted 3 weeks ago

“Good delivery and good quality wood. I usually buy oak as it lasts a long time.”

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Posted 4 weeks ago

Dear Joan, Thank you for the kind words and positive review ! Kind regards, The LWC team

Posted 4 weeks ago

“Excellent quality wood, very fast delivery, delivery driver was brilliant, extremely helpful, and the wood works out a lot cheaper than local suppliers, who sell wood by the cubic metre loose which seems cheaper, but is actually a lot less wood than the Luxury Wood delivery which is tightly stacked.”

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Posted 2 months ago

“Excellent products, exactly as described. Good value and delivered on time.”

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Posted 2 months ago

“Easy to use website. Nice clear descriptions.”

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Posted 2 months ago

“Wood always comes neatly in boxed pallets and is cut to size that fits most wood burners. It is always dry and ready to burn. Have no problem in recommending them.”

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Posted 2 months ago

“We have been with Luxury wood for 6 years now, they have always delivered on time (and with a smile 😃), I would recommend them to anyone who needs wood for a nice cosy fire Terry”

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Posted 3 months ago

“Excellent company Ordered several times Great quality Always very pleased Highly recommend their logs Great for my Woodburners Thank you”

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Posted 4 months ago

“So helpful on the phone really treated as an individual which is rare these days”

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Posted 4 months ago

“Good and efficient service. Wood supplied exactly as advertised.”

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Posted 4 months ago

“I have ordered firewood from Luxuary wood for many years now and have always found both the service on the telephone and delivery excellent! Tom Bell”

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Posted 5 months ago

“Excellent wood pellets burn way hotter than previous (woodlets)ones bought far brighter and look way cleaner made”

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Posted 5 months ago

“Looks good. Nothing too big. Won't have to get the axe out.”

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Posted 5 months ago

“The oak wood is always good to burn giving off lots of heat and will buy again”

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Posted 5 months ago

“I have bought my logs from the luxury wood company in the past and have been very pleased with the logs and the pallet.”

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Posted 5 months ago

“I’ve been buying from luxury wood company for years, their kiln dried firewood is great quality and reasonably priced and delivery is free and the half crates at 2m sq are better value that 2 bulk bags.”

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Posted 6 months ago

“I ordered a bulk bag of compost and it arrived quickly. The compost was premium quality! Far better than the compost bought at the likes of B&Q. It was fine and perfect for every project in the garden including reseeding my lawn. I have actually just ordered another bag. Highly recommend”

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Posted 9 months ago

“Absolutely brilliant company. Wood is first class for burning. Very fair pricing for what you get. Delivery folks are great. Customer services are on the ball. Don't hesitate to make a deal with these people.”

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Posted 10 months ago

“Best value Biomass pellets delivering to the Scottish Highlands. Good price, good product, prompt delivery.”

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Posted 11 months ago

“Price is good. Burn well. Delivery fine. Driver helpful”

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Posted 1 year ago

The Luxury Wood Company is rated 4.5 based on 4,869 reviews