The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,883 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,883 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient”

Helpful Report

Posted 8 years ago

Thank you Mary, the positive feedback is very welcome!

Posted 8 years ago

“Great service - wood came on time, good quality consistent size and delivered by a really helpful driver”

Helpful Report

Posted 8 years ago

Thank you Tim, the positive feedback is very welcome!

Posted 8 years ago

“Arrived on time as instructed. Helpful driver . Order correct.”

Helpful Report

Posted 8 years ago

Thank you Jane, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 8 years ago

“Excellent wood for use in our old cottage,excellent Service”

Helpful Report

Posted 8 years ago

Thank you Graham, the positive feedback is very welcome!

Posted 8 years ago

“Very helpful staff and good quality product. Definitely use them again.”

Helpful Report

Posted 8 years ago

Thank you David, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

“Very good product and happy with the service”

Helpful Report

Posted 8 years ago

Thank you Tim, the positive feedback is very welcome!

Posted 8 years ago

“I purchase mainly crates of good quality kiln dried wood and due to the location that I store these in I have to take delivery on the kerb side and man handle the wood some 60 metres away, on occasion helpful drivers assist in locating in the store , not as with other suppliers.”

Helpful Report

Posted 8 years ago

Thank you Phillip, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 8 years ago

“I did a live chat and it was answered straight away and my query was dealt with quickly. The quality of the logs were second to none .”

Helpful Report

Posted 8 years ago

Thank you Gillian, the positive feedback is very welcome!

Posted 8 years ago

“good delivery and price easy to use and accessible”

Helpful Report

Posted 8 years ago

Thank you Brendan, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

“good service fast delivering”

Helpful Report

Posted 8 years ago

Thank you Antonio, the positive feedback is very welcome!

Posted 8 years ago

“Excellent value for money and delivered to our door very quickly. Logs are a consistent size to fit our log burner and burn very well. Kept us cosy all winter.”

Helpful Report

Posted 8 years ago

Thank you Kathleen, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

“Product and service excellent will definately use again. Prices are reasonable.”

Helpful Report

Posted 8 years ago

Thank you Bertha, the positive feedback is very welcome!

Posted 8 years ago

“The service was very good and I found the staff to be helpful and informative.. It is clear that The Luxury Wood Company are serious about customer service.”

Helpful Report

Posted 8 years ago

Thank you Janet, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 8 years ago

“Excellent product, as ever. Delivery came unexpectedly early when I was out, more notice of delivery would have been helpful. Fortunately kind delivery driver helped my wife get the palette onto our property.”

Helpful Report

Posted 8 years ago

Thank you! We are sorry we did not get a perfect rating from you this time, but glad everything worked out in the end. Your comments have been noted and will be discussed by our team.

Posted 8 years ago

“Hello I'm very happy with the logs bought from luxury log company they light very quickly and give off a lot of heat unlike some ive bought from other suppliers .these are great value and I would recommend the logs and will buy from luxury logs again”

Helpful Report

Posted 8 years ago

Thank you Robert, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 8 years ago

“Efficient service quick de,I very and good quality wood”

Helpful Report

Posted 8 years ago

Thank you Gill, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

“The order came before I expected it and the driver was very efficient and helpful. we are very happy with the quality and the way it is stacked”

Helpful Report

Posted 8 years ago

Thank you Julie, the positive feedback is very welcome!

Posted 8 years ago

“good dry seasoned logs in one batch, and great for the husbands BBQ to smoke his meat”

Helpful Report

Posted 8 years ago

Thank you D, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 8 years ago

“Had no problems, very fast delivery. Would 100% order again.”

Helpful Report

Posted 8 years ago

Thank you, the positive feedback is very welcome!

Posted 8 years ago

“Excellent customer service, swift delivery. No hesitation in recommending this company.”

Helpful Report

Posted 8 years ago

Thank you, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

The Luxury Wood Company is rated 4.5 based on 4,883 reviews