The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,883 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,883 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

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“great wood”

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Posted 8 years ago

Thank you, Robert, the positive feedback is very welcome!

Posted 8 years ago

“Great company to deal with great service. I would highly recommend them.”

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Posted 8 years ago

Thank you, Peter, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

“Great quality wood, well-packed in a pallet that's just as good as a shed when covered. Will definitely source our wood from here again.”

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Posted 8 years ago

Thank you, Customer, the positive feedback is very welcome!

Posted 8 years ago

“Price plus quality. top class service.”

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Posted 8 years ago

Thank you Alan, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

“Great kiln dried ash burns bright and really hot Delivered at a time to suit us on a pallet that the driver managed to get in the garage. Second time used the luxury wood company will use again.”

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Posted 8 years ago

Thank you George, your positive feedback is very valuable for us! We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 8 years ago

“We obtained the hardwood big heat logs as we have a large burner. Delivered efficiently & quickly. Burn hot & cleanly. We can keep them in over night with a very quick heat up when we turn up the stove. The large logs can be halved by giving a sharp tap, useful.”

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Posted 8 years ago

Thank you Clare, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 8 years ago

“Burns well and has good hear output Logs a bit small though”

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Posted 8 years ago

Hello David, we are sorry to hear this and would like to discuss these issues to see if we can find a suitable way of putting it right. One of our representatives will contact you as a matter of priority, or you can contact us yourself on support@luxurywood.co.uk.

Posted 8 years ago

“Good value, efficient delivery, wood was well wrapped so completely dry.”

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Posted 8 years ago

Thank you, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

“Good price bark blocks, but lots are broken up with lots of dust to deal with, hauliers were poor only delivering if I had a fork lift, what use is that if to your home.”

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Posted 8 years ago

Hello, we are sorry to hear this and would like to discuss these issues to see if we can find a suitable way of putting it right. One of our representatives will contact you as a matter of priority, or you can contact us yourself on support@luxurywood.co.uk.

Posted 8 years ago

“Good quality wood, let down by poor delivery. Waited on delivery for two days…”

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Posted 8 years ago

Hello Keenan, we are sorry to hear this and would like to discuss these issues to see if we can find a suitable way of putting it right. One of our representatives will contact you as a matter of priority, or you can contact us yourself on support@luxurywood.co.uk.

Posted 8 years ago

“Well sized and good quality wood. A big special mention goes to the delivery driver who delivered the wood to the rear of my house (much further than they HAD to) great service from them!”

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Posted 8 years ago

Thank you Ian, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

“easy ordering, good logs, efficient delivery”

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Posted 8 years ago

Thank you Anthea, your positive feedback is very valuable for us!

Posted 8 years ago

“The wood burns really well. Thanks!”

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Posted 8 years ago

Thank you, the positive feedback is very welcome!

Posted 8 years ago

“Wonderful company to deal with, phoned before delivery and as I was not there they dropped of the delivery without any problems in my driveway which is not easy for a large lorry to enter, also covered the items, Excellent will certainly use as my supplier from now onwards....They have my thanks”

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Posted 8 years ago

Thank you James, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 8 years ago

“1st time I've ordered from the Luxury Wood Company and wouldn't hesitate to order from them in the future. Being a Landscaper, price, quality and delivery is important to me, and they did not disappoint on any. Cheers guys Robbie”

The Luxury Wood Company 5 star review on 4th December 2017

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Posted 8 years ago

Thank you Robbie, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

“First purchased ash pallets from the company three or four years ago and continue to do so today. Order for the next door neighbour as well due to her age. Product is packed well and delivery is straight forward and easy.”

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Posted 8 years ago

Thank you Richard, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 8 years ago

“Good quality wood. Easy to order. Fast and efficient delivery service.”

The Luxury Wood Company 4 star review on 4th December 2017

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Posted 8 years ago

Thank you Philip, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

“The service was great arrived as promised. The logs burn very quickly and leave a lot of ash, but do the job.”

The Luxury Wood Company 4 star review on 3rd December 2017

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Posted 8 years ago

Thank you, we appreciate the positive comments and look forward to hearing from you soon!

Posted 8 years ago

“My first purchase from Luxury Wood Company. The wood I bought wasn't the cheapest on the market but equally, it wasn't the most expensive. It has proved to be very good value. Much lower moisture content than similar priced products from, say, B&Q, and burns much much better. Transaction was smooth. Delivery worked well. What's not to like?”

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Posted 8 years ago

Thank you Mike, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 8 years ago

“Had to speak to a lovely lady in office very happyful”

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Posted 8 years ago

Thank you Heather, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level!

Posted 8 years ago

The Luxury Wood Company is rated 4.5 based on 4,883 reviews