The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,879 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,879 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Way too long to deliver. Took them 2weeks won’t be using them again”

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Posted 5 years ago

Dear Shona, Although we always try to deliver as quickly as possible sometimes we encounter unexpected issues. The standard delivery times at this moment for the firewood are approx 7 working days.

Posted 5 years ago

“Excellent service right to the door - will not be using my chainsaw anymore -will order more soon thankyou m Phillips”

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Posted 5 years ago

“I ordered some oak planks/sleepers to use as shelving. Unfortunately they’re so heavy my wife is panicking that the house will be pulled down, so now I’m making some garden furniture out of them. Nice bits of wood, no complaints I should have ordered some thinner planks or lighter wood. Good service from Luxury Wood Co, called to confirm my order, called back when delivery arranged and truck delivered on time. Would recommend and use again. On a separate note please let me know if you need 8 oak planks 2400mm x80mmx50mm !”

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Posted 5 years ago

“Good quality timber, reasonable prices and efficient delivery. Will use this company again.”

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Posted 5 years ago

“Excellent product and service in all respects.”

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Posted 5 years ago

“tried the Birch logs this time, they burn very cleanly, so the logburner glass doesnt need cleaning so often, great!”

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Posted 5 years ago

“The service I received was excellent and we are really pleased with the logs, delivery also went without any problems.”

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Posted 5 years ago

“You have always been helpful with no problems even with delivery thankyou.”

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Posted 5 years ago

“Excellent product coupled with excellent customer service - what's not to like! I have no hesitation in recommending the Luxury Wood Company for firewood supplies.”

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Posted 5 years ago

“Big bulk bag of kiln dried logs. Not the first order we've had from this company. Good service and product. Will be back for more.”

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Posted 5 years ago

“Have used them for several years and very happy with the quality of the logs. Delivery driver was extremely helpful and pleasant.”

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Posted 5 years ago

“Excellent quality and serviceh”

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Posted 5 years ago

“Great wood, great service and competitive prices.”

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Posted 5 years ago

“Lovely dry wood for the pizza oven.”

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Posted 5 years ago

“Really good quality wood and price - would use again.”

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Posted 5 years ago

“Brilliant all round - easy to order, delivery on time and great value”

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Posted 5 years ago

“The logs are great and well packed. The delivery instruction wasn't followed and delivery driver was very rude.”

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Posted 5 years ago

“Excellent service. Great quality wood you can use straight away.”

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Posted 5 years ago

“easy to order and arrange a delivery date / delivery gents always polite”

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Posted 5 years ago

“Kiln dried logs have been very good quality delivered on time. First time for beech logs which burn very well, though some quite big”

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Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,879 reviews