The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,850 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,850 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

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“Perfect for my woodburner as they don't spit so I can leave doors open for the dogs”

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Posted 4 years ago

“Random log split and measured, 12%, brilliant. Delivery driver very positive , found a way to be helpful and get the logs onto the drive. This is not always the case. Enough kindling from packaging to last the winter 😁”

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Posted 4 years ago

“Driver very helpful. Good wood and well packed.”

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Posted 4 years ago

“Efficient and quick order and dispatch. Wood had quite a bit of thin logs compared with previous orders. Delivery company rescheduled for 9-11am on Saturday and then proceeded to disturb us and neighbours at 07:30 with lorries and palletiser. Less than impressive delivery!”

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Posted 4 years ago

“This is the fourth year we have bought logs from the Luxury Log Company, the never fail to impress.”

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Posted 4 years ago

“Quick delivery and efficient. Logs look the usual good quality. Have always ordered from this company as logs are very dry and burn well.”

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Posted 4 years ago

“GREAT SERVICE, GREAT PRODUCT”

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Posted 4 years ago

“Ordered wood, given delivery date, wood arrrived on due date, delivery driver friendly and efficient, wood now stored, easy to do as a result of netting - what’s not to like?”

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Posted 4 years ago

“A gift for my sister but she had no problems with the delivery and she is really pleased with the quality of the blocks.”

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Posted 4 years ago

“Second delivery of Logs from here! Just a bit disappointed with this delivery as didn’t get a Phonecall advising when they were arriving and also Pallet packaging damaged and Logs disturbed! Overall the Logs are very good quality and will probably order again!”

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Posted 4 years ago

“Very reliable and good offers”

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Posted 4 years ago

“I have been using the LWC for about 5 years now and will not venture anywhere else. The ordering and delivery process is excellent and most importantly so are the LOGS !!”

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Posted 4 years ago

“The product is great (pallet of logs), but if I can't get it dropped into a space in my garage then there's no point me ordering again as it took me 2 hours to throw in loose.”

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Posted 4 years ago

“Courteous service on time with a product as required”

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Posted 4 years ago

“Good quality logs Competitive price Quick delivery”

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Posted 4 years ago

“Excellent service as usual”

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Posted 4 years ago

“Excellent service, delivery driver dropped into garage for me with new electric truck, happy to recommend.”

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Posted 4 years ago

“The timber was fine but was more defects and warping than I thought there would be for the price. I have built a hopefully long lasting composting bins and the rest is for raised beds in our vegetable garden, so warping not that critical. Could do with a more accurate delivery date at time of ordering! Lorry driver was great!”

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Posted 4 years ago

“Delivered on time and driver was very helpful in placing the pallet exactly where it was needed. The logs were tightly packed and beautifully dry. Good job very well done!”

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Posted 4 years ago

“Well packaged & prompt, very good communications. Excellent service and product.”

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,850 reviews