The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,874 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,874 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, driver very helpful and pleasant. No problems”

Helpful Report

Posted 9 years ago

Thank you Margaret, the positive feedback is very welcome!

Posted 9 years ago

“The wood is good quality, dry and burns well. The delivery service and order turnaround is good and efficient.”

Helpful Report

Posted 9 years ago

Thank you Philip and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 9 years ago

“Good price, efficient service and a free gift!!”

Helpful Report

Posted 9 years ago

Thank you David, the positive feedback is very welcome!

Posted 9 years ago

“good on time delivery and excellent wood”

Helpful Report

Posted 9 years ago

Thank you David, we appreciate the positive comments and look forward to hearing from you soon!

Posted 9 years ago

“Exellent selection of dried wood, very good customer service,perfect delivery operators.”

Helpful Report

Posted 9 years ago

Thank you Mick, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 9 years ago

“Easy to order, quick delivery, good price”

Helpful Report

Posted 9 years ago

Thank you, the positive feedback is very welcome!

Posted 9 years ago

“Very very pleased with the service, delivery and qty' of wood. Delivery man was very helpful Regards Eric”

Helpful Report

Posted 9 years ago

Thank you Eric, we appreciate the positive comments and look forward to hearing from you soon!

Posted 9 years ago

“I have had quite a few orders of crated dry kiln logs and cannot fault the quality of the firewood. It is well packaged and dry. Delivery is also very good. I will continue to use LWC.”

Helpful Report

Posted 9 years ago

Thank you and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 9 years ago

“Most recent order was for a full pallet of kiln-dried ash. Order was dealt promptly and delivery organised within a few days (on the date requested). Delivery company were helpful in manoeuvring the large pallet close to the garage door where the wood was to be stored. Pallet itself was well packed with very few gaps left between the logs, and the wood itself burns beautifully.......good job all round!”

Helpful Report

Posted 9 years ago

Thank you Paul, your positive feedback is very valuable for us.

Posted 9 years ago

“Just bought a full crate of oak logs,burn a bit slower than the ash which we got a year ago, but so far everything is going great. You can't have nothing but praise for the service you get from the day of order right through to the delivery drivers. Thank you.”

Helpful Report

Posted 9 years ago

Thank you Gary, your positive feedback is very valuable for us.

Posted 9 years ago

“Absoloutly fantastic service from start to finish as always. I will always use you”

Helpful Report

Posted 9 years ago

Thank you Dave, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 9 years ago

“paid £219 pound for ash crate of kindling you could not call them logs its a none stop job loading the fire at 3 logs a time I have only a small fire FIREFOX 5. The last but 1 order some comedian put 2 complete logs about 18 in diameter and 11 in long in the middle of the crate. When buying you take your chance on what you get”

Helpful Report

Posted 9 years ago

Dear Tony, We are sorry to hear that you are not happy with your order. All of our logs should fit the specifications on our website, a member of our customer support team will contact you shortly to investigate the matter.

Posted 9 years ago

“Great service, ordered wood and quickly delivered on time and kindly moved to a dry place in my garage. Will certainly order again.”

Helpful Report

Posted 9 years ago

Thank you, Daniel. We are sorry we did not get a perfect rating from you this time, but glad you like our products and will be happy to hear from you soon.

Posted 9 years ago

“Phoned to let us know they were coming; clear expectations about what could/could not be done in our very narrow street; polite and reasonable delivery man; great quality product.”

Helpful Report

Posted 9 years ago

Thank you Don, your positive feedback is very valuable for us.

Posted 9 years ago

“The Oak Logs were very muddy and dirty and for Kiln dried I did not expect this”

Helpful Report

Posted 9 years ago

Dear Maureen, A member of our team will contact you as a matter of priority and look into this for you. We apologize for any inconvenience caused.

Posted 9 years ago

“Very good service ie accurate and quick. For my £229 i got high quality ie dry oak logs nearly 1000 of varying useful sizes tightly packed in 3 stacks wrapped in plastic sheet in a well constructed crate. Will definitely use again”

Helpful Report

Posted 9 years ago

Thank you Paul, your positive feedback is very valuable for us. We are very happy to hear that you love our product and will order again from us.

Posted 9 years ago

“Really pleased with all aspects of this purchase , wood burns really well , different sizes of logs is really useful , delivery was on day of my chosing”

Helpful Report

Posted 9 years ago

Thank you Susan, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 9 years ago

“Although a bit on the pricey side, the wood is dried to a low moisture level so I don't have to store it and it burns beautifully in the stove from the date of delivery, which is quick and efficient. I buy the netted bags and it makes moving the wood quick and easy too. I don't mind paying a little over the odds when the quality is there to back it up. This is a good product.”

Helpful Report

Posted 9 years ago

Thank you Suzanne, your positive feedback is very valuable for us. We are very happy to hear that you love our products. Hope to hear from soon!

Posted 9 years ago

“Latest batch of kiln dried ash smells lovely when burning. The yellow nets are also much better than the old ones!”

Helpful Report

Posted 9 years ago

Thank you Martin, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 9 years ago

“Very dry and burns well. Cut to a handy size. Best wood we have ever had.”

Helpful Report

Posted 9 years ago

Thank you Robert, we appreciate the positive comments and look forward to hearing from you soon!

Posted 9 years ago

The Luxury Wood Company is rated 4.5 based on 4,874 reviews