“Poor quality product which couldn't be rectified by ironing.Wonky neckline and the print inst even central on the product.Very disappointed
Would expect a full refund”
Hi Gemma
Thanks for your review, I am so sorry to see this.
I can see our customer service team have been in touch to resolve this for you.
Please make sure to get in touch with them as a first point of contact for any future issues as they can get any issues resolved faster than responding to a review.
“This was my first time ordering from the Gift Experience. Very pleased with the whole process of ordering and delivery and really liked the option of gift wrapping. Excellent service and one which I will not hesitate to use again. Thank you.”
Hi Bernadette
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery. We hope to see you back again soon! 😀
“A brilliant service!
Very easy to upload a photo and add your own message.
Lovely quality and received the next day.
Very impressed, would definitely recommend and definitely use again.
Thank you.”
“Good range of gifts, prompt service, value for money, easy and swift delivery, beautifully packaged. Our gift delighted the birthday girl, we were really pleased!”
“The gift arrived very quickly but sadly the personalisation was completely wrong! There was obviously a mix up in despatch and I can only assume that someone got my order. It was sorted very quickly and the correct one arrived a couple of days later. It would appear more care needs to be taken to ensure the correct item is dispatched.”
Hi Jacqui
Thanks for your review, I am so sorry to read that there was a mix up with your order!
I'm really glad our customer service team were able to get the correct one out for you and I've logged your comments with our production team.
“I was very happy with the service I received and with the gift itself. My relatives were very happy and pleased with it also as it was a big occasion.”
“The cushion I ordered for a 70th birthday was really lovely excellent delivery time (we ordered at short notice) my sister loved it we will order from this firm again Thank you .”
Hi Kaycee
Thanks for your review, I am sorry that you haven't received it yet however I can see that this is at the Sorting Office and has been since earlier this month.
I can see that you haven't got in touch with our customer service team prior to leaving this review and I can see they have now been in touch with some assistance.
Please make sure to use always use our customer service team as a first point of contact as that is the quickest way to get any issues resolved.
