“The plaque is beautiful, exactly what I was expecting. The production & delivery dates were accurate. It was well packaged so that the delicate item could not be damaged. The delivery address has to be the same as the billing address so the intended recipient hasn't got it yet as I'll have to take it with me when I visit next. That is the only thing I feel could be improved.”
“I am pleased with the cup and saucer, they look very nice, but I was given no indication of when delivery would be, which did start to concern me as my friend's birthday was approaching. I emailed asking and got an automated reply saying I would get a reply within 48 hours this did not happen but the gift was delivered 5 days later.It took 4 weeks to arrive fromwhen I ordered .”
“I originally received the wrong order, but I contacted customer service who apologised and refunded my original order. I reordered and got the correct item which was lovely and loved by my brother who’s birthday it was for.”
“The experience day is a 50th birthday gift to be given in June. I therefore cannot give you an opinion, sorry. Having said that It does look very good”
“I have used The Gift Experience for a few years now. The gifts have always been recieved with joy and happiness from the recipients, mainly family and a few friends. Everyone gets great joy from the gifts and some of my friends have started to use The Gift Experience themselves to help with the problems that can arise when trying to get thhe right gift for someone. Thank you.”
“Bought for my hubby he activated as instructed but didn't download so he has no idea of which hotel to choose contacted customer service but as yet no reply”
We appreciate your thoughtful review and are so glad you had a good experience with us Clive👍🌟
We will pass the recommendation on how to improve to the relevant department for future improvements!
Best wishes,
The Gift Experience
“The recipient was very pleased with the gift. The item was created and delivered on time. The only small issue was you can't see a preview of how it will look before hand and you are limited on the layout. But all in all very good service.”
“First light box arrived with broken switch which was very obvious and how did quality control miss it?
After contacting customer services they arranged a replacement straight away with the supplier and it arrived 2 days later.”
