The Gift Experience Reviews - Read 12,904 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.88 out of 5

Fastest Growing Retailer in the Reviews.io Customer Voice Awards, Summer 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience arrived a little late than expected but good quality.”

Posted 1 week ago

“Nice product but cheap packaging”

Posted 2 weeks ago

“Cushions were loved by the recipients who will use them in their camper van as the covers are washable.”

Posted 2 weeks ago

“Satisfied with delivery and product”

Posted 3 weeks ago

“Great value for money. Very happy with purchase would thoroughly recommend”

Posted 3 weeks ago

“Arrived as expected... good quality product”

Posted 1 month ago

“Just ordered a 50th Wedding Anniversary gift for friends( what do you buy folk who have been married that long!) Decided on a house plaque which we designed and then ordered. The item arrived quickly and we are so happy with the result. Quality product , well made and we are very sure our friends will love it.”

Posted 1 month ago

“Great personalisation”

Posted 1 month ago

“I bought anniversary aprons for my neighbours. They arrived promptly and are very nice. They were a bit thinner than I expected but still nice. I had an issue with the order as the confirmation only showed the first 4 letters of their names and I had to email to check that the full names would be printed - just as well I did. Everything was sorted out perfectly.”

Posted 1 month ago

“Provided a wide range of gifts for older ladies. The website is easy to use and ordering simple.”

Posted 1 month ago

“My son loved it.”

Posted 2 months ago

“Good service and delivery. Gift was nice but not quite what was expected.”

Posted 2 months ago

“Good service and great choice of experiences.”

Posted 2 months ago

“Good service, product was delivered on time and true to its picture on the website. Very pleased 😄”

Posted 2 months ago

“The order was dealt with very efficiently, my only problem being that they didn't inform me that it had been delivered. The recipient was very chuffed with the personalised bottle of Port. Many thanks.”

Posted 3 months ago

“Very simple to order. Quick responses when i asked for an update. Very reasonably priced. Happy to recommend the service offered and executed.”

Posted 3 months ago

“Delivered on time, we were very happy with our Lazy Susan. There was a wee admin problem but that was sorted out without any fuss. Thank You😀.”

Posted 3 months ago

“2 night break bought for my son and partner for Christmas. Good range of experiences and prices sure they will enjoy. Only complaint is that I went through Give As You Live which raises funds for charity. A £10 discount message popped up when I was checking out which was good but then the charity donation was invalid. If I’d know that I wouldn’t have used the discount. This should be made clear.”

Posted 3 months ago

“I ordered a photo frame with a personal inscription for a friends wedding present. It came quickly and well packed. My friend was thrilled with it! Would use this company again.”

Posted 3 months ago

“Item was wonderful but the delivery was slower than expected”

Posted 3 months ago

The Gift Experience is rated 4.66 based on 12,904 reviews