“I originally received the wrong order, but I contacted customer service who apologised and refunded my original order. I reordered and got the correct item which was lovely and loved by my brother who’s birthday it was for.”
“The experience day is a 50th birthday gift to be given in June. I therefore cannot give you an opinion, sorry. Having said that It does look very good”
“I have used The Gift Experience for a few years now. The gifts have always been recieved with joy and happiness from the recipients, mainly family and a few friends. Everyone gets great joy from the gifts and some of my friends have started to use The Gift Experience themselves to help with the problems that can arise when trying to get thhe right gift for someone. Thank you.”
“Bought for my hubby he activated as instructed but didn't download so he has no idea of which hotel to choose contacted customer service but as yet no reply”
We appreciate your thoughtful review and are so glad you had a good experience with us Clive👍🌟
We will pass the recommendation on how to improve to the relevant department for future improvements!
Best wishes,
The Gift Experience
“The recipient was very pleased with the gift. The item was created and delivered on time. The only small issue was you can't see a preview of how it will look before hand and you are limited on the layout. But all in all very good service.”
“First light box arrived with broken switch which was very obvious and how did quality control miss it?
After contacting customer services they arranged a replacement straight away with the supplier and it arrived 2 days later.”
“I looked online for ideas to give my brother and sister-in-law for their 80th birthday. I saw the option of a one night stay on Sunborn Yacht Hotel and thought it looked like a splendid idea.
I bought the voucher.
I gave it to them.
They will book when they are ready.
What more can I say?
Booking the voucher was easy. Whether the experience is any good remains to be seen, ask me in 8 months time.
One good feature us that the voucher is valid for 18 months, which gives the recipient plenty of scope to decide when they want to go, rather than having to rush to book with say a 6 month validity. That was probably the critical factor when I decided to book.”