“I recently purchased the catch cushion for my granddaughter's wedding anniversary and she and her husband were delighted with it. They live in Wales, so it was really appropriate. It arrived promptly and the personalisation was clear and accurate. I will certainly use The Gift Experience again.”
“I wanted a special gift for a birthday gift,and found it on gift experience web site.
I ordered it and it came quickly. On receiving I was really pleased with the product.
The person who received the gift was absolutely delighted.
Thank you”
“Had a problem with one of the products but after communicating with Yasmin who was so helpful in resolving this issue.
Excellent customer service and support”
“Excellent buying process, bought for my daughters birthday, so can not yet comment on how easy it is to redeem the voucher against buying a service or product until my daughter has done so.”
“The gift personalization was wrong took awhile to get any resolution I am still waiting for the
replacement item .It was a birthday gift for April would not use this company again.”
“I ordered a front paper print on Wednesday 30th April on Thutsday 1st May I contacted your customer service ro say I had put on the wrong date and asked if I could change the date from the 7thmay to the 9th may was told it had been processed and would ne out for delivery but was not delivered until the 9th May does not take over a week for delivery.I dont thinlk customer service even bothered to contabt dispatch to see if it had been sent.No help at all.I was in tears abd was told to send it back when it was received.Surely it was not all done in less than 24hours,Customers keep these people in a job.Need more training.Was told to return it saying wrong date.Im sure it could have been altered as I said you were contacted within 24hours.Had to go out and purchase somethin else as it was for an 80th birthday if I could it would be nil stars”
