“Order never arrived ...despite constant emails to company just automated message .. poor service.. poor communication, be careful when using sire .. take the money and nothing to shoe for it .. never use this site again..”
“Excellent service, product and delivery. The light box was very well made and true to the images advertised. My auntie absolutely loved it.
Thank you”
“I bought a e vouch a few weeks ago for someone’s 50 th birthday . It still has not arrived despite many exchanging emails . The last one said they have resend the voucher but they have not .”
“I am thrilled with my purchasing experience with The Gift Experience company. Having gone to the high street to find the perfect gift, and been so disapointed. I found The Goft Experience website, and there I found the perfect gift for my friends up coming 70th birthday. I chose an engraved glass vase. It's so lovely. My friend will be so happy with it.”
“I found ETSY easy to manouver around and found everything I was looking for with ease.
A great site for finding querky and unusual gifts at a reasonable price.”
“I found the perfect gift for my sister's birthday. Lots of selection that can apply to anyone , any occasion. 2025 is her first visit to Japan so The Japanese Afternoon Tea is so appropriate.
TGE has many unique packages and means I can safely send a special gift with ease.
Thank you.”
“The experience day is a 50th birthday gift to be given in June. I therefore cannot give you an opinion, sorry. Having said that It does look very good”
“Bought an item. Nowhere on the website did it say that they do not do international delivery. So I paid for item. Now I wrote to enquire and they said that they cannot send to Malta and that I will receive a refund within TEN WORKING DAYS. SHAME IN THIS DAY AND AGE. Besides they said they emailed me twice to let me know but I did not receive any emails. So it’s not true that they sent email.”
“I had ordered a personalised gift and paid an extra £8.79 for express delivery where it stated that item would be processed in 1-3 working days. item has not arrived and when i called to enquire i was informed that the item actually gets sent somewhere else to get personalised so the wait time it actually 2 weeks.
i do not feel this was clear on the website and i would not have ordered and paid for express delivery if i was aware of this. When speaking to the person on the phone i asked that because the item has not been dispatched yet would i be able to have a refund before it was sent out. i was informed that no i have to wait 2 weeks on item arriving before sending back. i feel this could have been handled better.”
“This was the first time I had ordered anything from the Gift Experience. I ordered a clock with an engraving but unfortunately I had not included '60th' in that engraving. I asked for this to be changed to include the latter and received an email almost immediately advising me that it was too late to include the requested change. Taking into consideration the time when I placed the order to when I submitted the change request was literally minutes it was hardly customer service as I would have expected.”
“Unfortunately I am unable to review as I havent received my order 9 working days since. I have contacted customer services but as yet no update on where my gift is..alas!”
