“I was struggling to find a stockist for a Wheelybug Bumble Bee and eventually ordered it through Gift Inspiration Ltd
It arrived today by FedEx and I’m delighted. It was well packed and I know our grandson will love it. Excellent all round service.”
“Order number 5325911
Not impressed so far!
Placed my order on Sunday and had auto order confirmed.
It's now Tuesday and emailed, to ask status of my order.
Automated response again saying, we aim to respond within 2 days!!
2 days??? Come on some sort of contact should be quicker than that!
You state that....We aim to despatch your order within the stated time against each product below, please note during our peak periods we might exceed this so please be patient.
So you mention it will be dispatched 1 to 3 working days but that is from when you ship out the order!
So basically it appears very misleading as you can hold an order for a week or more and when you actually ship, it takes 1 to 3 working days.
Disappointed in 2 ways.
Emailed and no response.
Your sales pitch is it takes 1 to 3 working days to dispatch but doesn't mention when the customer can realistically expect their order!
Disappointed as a new customer, who was looking at placing further orders.”
“Beautiful little chocolate afternoon tea gift boxes. Ordered 2 for Christmas gifts, were delivered quickly and beautifully packaged. Definitely recommend”
“We ordered a set of 2 mugs for a gift. They arrived within the time promised and we're very well packaged so arrived in good condition. We are very pleased with the quality of these mugs.”
“I recently bought a good luck teddy for my grandaughtervwho was competing at The Horse of The Year Show. The teddy was posted really quickly and I recieved it within a couple of days. Good quality too. The personalisation was great as well. Would certainly purchase again.”
“The purchase was easy enough but scalded after with emails for further purchases and review. I've no idea whether the purchase was good, bad, or indifferent. It was a present and hasn't been used yet.”
“Ordered a 80th birthday man’s glass tanker for a birthday present!! Came smashed up!! Of no use at all! and still fighting for my money back after lots of emails pictures sent….. customer service rubbish!! Not happy. Said would send me another, but birthday was over week ago! So no use now……”
“I brought a silver lighter and had a personal message put onto it, I am very pleased with it and very impressed with the quickness that I received it”
