“Really find it hard to navigate the website to book our weekend. And everywhere we want to go is unavailable. It's really tiring and frustrating! )-; We'll have to keep trying.”
Hi Jan
Thanks for your review, I am sorry to read this however I'm not sure this review was intended for us.
We have an order from you for a Personalised T-Shirt which I really hope has been received well!
“The bracelet we ordered was amazing my daughter loved it, it was brilliant quality and the box that it was presented in made it look very expensive which of course iit wasn’t it was great value I will not hesitate to us this company again”
“I have found The Gift Experience very good on the few occasions I have bought items. Good quality and received items when they have stated. Also had problem with 1 item recently which they forgot to personalise but they sorted it very quickly and sent a replacement straight away and no problem doing this”
Hi Lorraine
Thanks for your review, I'm so glad you are happy with this!
I'm so sorry for the mistake but I'm really glad our customer service team were able to get this sorted out for you.
“Ordered a photo frame for 80th birthday but came for 18th birthday. However item was changed and postage for return refunded no problems. Really happy with the correct frame”
Hi Rita
Thanks for your review, I'm so glad you are happy with this!
Please accept my apologies about the hiccup but I'm really glad we were able to get this resolved for you.
“I have used the Gift Experience on numerous occasions for various items. IThere service has always been quick and their gifts beautiful.
I would highly recommend you use them.”
“From Ordering to delivery was fast. The item, an embroidered cushion was beautiful, professional and the recipients were more than happy with their gift. It was well packed and delivered in the time frame given. Would definitely recommend to family and friends”
Hi Monica
Thanks for your review, your order number relates to a keepsake that was purchased with us.
I cannot find any orders from you for an experience day so please make sure you contact the relevant company to assist you with this.
“Excellent choices and unusual items which I bought desktop clock fan. It is brilliant and just right to keep me cool. Lots of friends have asked where I got it from. Fantastic buy I am so happy 😊😊”
“Poor quality product which couldn't be rectified by ironing.Wonky neckline and the print inst even central on the product.Very disappointed
Would expect a full refund”
Hi Gemma
Thanks for your review, I am so sorry to see this.
I can see our customer service team have been in touch to resolve this for you.
Please make sure to get in touch with them as a first point of contact for any future issues as they can get any issues resolved faster than responding to a review.
“This was my first time ordering from the Gift Experience. Very pleased with the whole process of ordering and delivery and really liked the option of gift wrapping. Excellent service and one which I will not hesitate to use again. Thank you.”
Hi Bernadette
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery. We hope to see you back again soon! 😀
