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The Cruise Specialists Reviews

4.8 Rating 858 Reviews
98 %
of reviewers recommend The Cruise Specialists
Company Reviews Metrics Info
4.8
Based on 858 reviews
Customer Service
Communication Channels
Email, Telephone
Read The Cruise Specialists Reviews
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Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous
Anonymous  // 01/01/2019
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Mr B
Verified Buyer
“I have always found the staff at The Cruise Specialists to be knowledgeable and helpful. They make every effort to ensure that customers get the holiday they want at a very competitive price.”
Helpful Report
Posted 10 years ago
Miss E
Verified Buyer
“The staff were well informed about the cruise I was interested in. My travel documentation arrived in good time and the team were able to help me with a query whilst I was actually away on the cruise.”
Helpful Report
Posted 10 years ago
Mrs G
Verified Buyer
“Great cruise. First time with P & O”
Helpful Report
Posted 10 years ago
Mr W
Verified Buyer
“good competent staff takes all the pressure off when searching for a holiday, gives good clear information in a timely plan. always pleasant to talk with on the phone and very helpful.”
Helpful Report
Posted 10 years ago
Ms G
Verified Buyer
“knowledgeable & friendly staff”
Helpful Report
Posted 10 years ago
Mrs C
Verified Buyer
“My husband and I have booked many cruises through Lesley Gardiner at the Cruise Specialists. We have always been impressed with the professionalism we have received and have always found Lesley prepared to go the extra mile to help us. We would have no hesitation in recommending them.”
Helpful Report
Posted 10 years ago
Mr G
Verified Buyer
“Djuiette in the crown was amazing the whole team in tavern the tremendous overall the ship was amazing we both thank them for a great holiday”
Helpful Report
Posted 10 years ago
Mrs L
Verified Buyer
“Always very helpful and very friendly - would use again”
Helpful Report
Posted 10 years ago
Mrs B
Verified Buyer
“I have been on several cruises and have always used the Cruise Specialists when booking. I have found all the staff to be extremely helpful and informative and has definitely taken away all the stress that booking a holiday can cause. I would not book a cruise holiday without speaking to the specialist first! Thank you Cruise Specialists”
Helpful Report
Posted 10 years ago
Mr G
Verified Buyer
“We were delighted with the attention we received - first class.”
Helpful Report
Posted 10 years ago
Mr M
Verified Buyer
“I HAVE FOUND THEM ALWAYS VERY QUICK TO HELP WHEN FINDING A CRUISE FOR MY WIFE & I. IT'S GOOD TO KNOW YOUR IN SAFE HANDS.”
Helpful Report
Posted 10 years ago
Mrs J
Verified Buyer
“I have used the Cruise Specialist since 2004 when I booked my first cruise to the Caribbean for my 25th Wedding Anniversary. The cruise was extremely enjoyable, only issues was the hurricane called Katrina. I have been on 5 cruises to date 4 of which booked through The Cruise Specialist. I have experienced a high level of professionalism, good humour but most importantly, the expertise of customer service agent when booking my cruise. I would not book a cruise through any other agent.”
Helpful Report
Posted 10 years ago
Mr W
Verified Buyer
“Booking our cruises through yourselves has, on each occasion, proved to be very efficient, friendly and price wise very competitively priced.”
Helpful Report
Posted 10 years ago
Mr P
Verified Buyer
“We have been using the Cruise Specialists to arrange our Cruising Holiday needs for at least 7 years. Nothing is too much trouble for the friendly, knowledgeable and helpful staff; in particular, I must mention Lynne Mcrobbie (formerly Lynne Scott) who has micromanaged our requirements and never fails to come up with plans that meet our needs. She has proved herself to be totally reliable over the smallest detail and makes sure that we have everything sorted-out so that we can just take advantage of her arrangements and enjoy our holiday. Lynne is always our first call when we have a plan in mind. A brilliant service!”
Helpful Report
Posted 10 years ago
Mrs G
Verified Buyer
“I have dealt with Stacey Kennedy now for a number of cruises and the service she has given has always been 5 star plus . I have always found her to be professional, friendly, and very approachable. A big thank you G Dowson”
Helpful Report
Posted 10 years ago
Mrs S
Verified Buyer
“Staff very helpful knowledgeable and friendly Competitive prices Always available to assist with no holding on the phone for ever unlike other companies Highly recommend Eleanor”
Helpful Report
Posted 10 years ago
Mr J
Verified Buyer
“Having spent literally tens of thousands with your company, I would imagine its is not beyond the wit of man to get my initial right, its G not J!!!! Not good - sloppy and poor. However jackie Handlsey is a star”
Helpful Report
Posted 10 years ago
Hi Mr Barron, please accept our apologies. Unfortunately there were some initials mis-aligned on our database. Thank you for your generous comments with regard to Jackie.
Posted 10 years ago
Mrs V
Verified Buyer
“Easy to contact on the phone for bookings and enquiries, paperwork arrived smoothly, very good service”
Helpful Report
Posted 10 years ago
Mr R
Verified Buyer
“Courteous, prompt and very efficient service. Unfortunately when we cancelled a booked cruise in good time we lost our deposit- but this was beyond Cruise Specialist control.”
Helpful Report
Posted 10 years ago
Mrs M
Verified Buyer
“Cruise Specialists work very hard to get the cruise of your choice. I would not go to any other company as I have every confidence in The Cruise Specialists”
Helpful Report
Posted 10 years ago
The Cruise Specialists is rated 4.8 based on 858 reviews
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