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The Cruise Specialists Reviews

4.8 Rating 820 Reviews

98 %

of reviewers recommend The Cruise Specialists

Company Reviews

4.8

Based on 820 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 256 1615

Email:

sales@the-cruise-specialists.co.uk

Location:

Sheilling House, Glenbervie Business Park,
Larbert
FK5 4RB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aileen at the Cruise Specialists is brilliant. Nothing is too much trouble for her and she will always find answers to any questions I have even after booking. The price is always competitive and documents etc are always quickly produces and forwarded. I would highly recommend this company for cruise booking.”

Posted 4 days ago

“Booked with Steven McRobbie, as before. Excellent prompt service as usual. Wouldn’t hesitate to recommend him.”

Posted 3 weeks ago

“This is our second cruise that we booked with Zoe. The service she gave us was exceptional, well informed, pleasant to deal with and above all efficient. We recommend her as a first class cruise expert. Prof Daniel Darmanin”

Posted 1 month ago

“William Spence, your agent was extremely helpful, and nothing was too much bother for him.”

Posted 1 month ago

“Stuart was very helpful and friendly Talked me through several different cruises until I was sure which cruise to choose without being pushy. He is also very patient as I did call a number of times to ask questions altogether a pleasure to deal with.”

Posted 2 months ago

“A reliable company to deal with. Good e mail advertising. Have booked 4 cruises now through Zoe Bizna. Always prompt, efficient and pleasant service. Zoe is an asset to the company.”

Posted 3 months ago

“Well handled and speedy responses.”

Posted 4 months ago

“Fantastic all l wanted to know was well answered and they would contact me to make sure l am making myself ready. We did enjoy and information was given quite well. Excellent. l will continue to book my holiday through them.”

Posted 4 months ago

“Wouldn't book a cruise with anyone else. Have used The Cruise Specialists for many years now and always had the very best service. Our next cruise and our last one, were handled by an excellent Cruise Consultant - Zoe Bizna. She is such a professional, helpful lady and nothing is too much trouble for her. Such a pleasure to speak to. Thank you Zoe.”

Posted 5 months ago

“I started cruising, reluctantly, 10 years ago and am now hooked! My love of cruising has been developed over time and been made possible by the Cruise Specialists. My personal agent... although I prefer to think of her as a friend, is called Kirsten Pritchard and what a star she is! She has held my hand every step of the way and is always prepared to go the extra mile to secure me my perfect trip. Her efficient, professional, friendly approach is second to none and her gorgeous accent and easy sense of humour make her a delight to chat to over the phone. To be fair, all of the lovely ladies at the Cruise Specialists are efficient and friendly and all will organize your perfect trip. Cruising is a delightful way to explore our beautiful world.... your own 5 star floating hotel! There are numerous cruise companies out there all claiming to be best on price as well as service.... in my opinion the Cruise Specialists Iare simply outstanding!”

Posted 5 months ago

“Caring and helpful, Jackie was excellent very professional and made you feel like a valued customer 😀. Will deal with them again, saving £1500 on this cruise.”

Posted 5 months ago

“As ever thoroughly professional and a joy to book with, great to be able to speak to a human being! Thanks”

Posted 6 months ago

“by answering all my question”

Posted 6 months ago

“Jacqueline Handsley was very helpful to me and she excelled at every query I needed help with. She also sent me a photo of our cabin as I was keen to show my wife.”

Posted 7 months ago

“Aileen is always a pleasure to deal with and very helpful. As always, thanks for all your help Aileen. Karen Kerr”

Posted 7 months ago

“An absolute pleasure dealing with Tge Cruise Specialists . My first contact was to Aileen by telephone after explaining my rights I was promised a quote in 20-30 minutes by email and true to her word it duly arrived. Aileen is a Fri pro from start to finish over a total of 12 days our holiday was all wrapped up every question answered above all absolutely no pressure from the company or Aileen Highly recommended .”

Posted 9 months ago

“very professional”

Posted 9 months ago

“Stephen McRobbie as usual very helpful. Thank you, Jack”

Posted 9 months ago

“Would thoroughly recommend for booking have booked with them several times now and the service is always first class. Pricing and support I have always found brilliant. Special mention of Aileen who has helped me book several cruises now. She is a credit to the company, friendly, knowledgeable and extremely helpful. This is my go to company for booking cruises.”

Posted 9 months ago

“I was giving good information.thanks.”

Posted 11 months ago

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The Cruise Specialists is rated 4.8 based on 820 reviews