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Suntransfers.com Reviews

4.6 Rating 11,571 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

4.6

Based on 11,571 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable and quite good.”

Posted 9 years ago

“I would recommend Suntransfers to all my friends, I have used them on a few different occasions and have always been satisfied with the service I received”

Posted 9 years ago

“Easy to use website. The staff waiting at the Retazza café were helpful and the driver was very courteous. We'd use Suntransfers in the future. Thankyou,”

Posted 9 years ago

“Driver was already waiting at the airport and was very courteous and was doing his best in telling us about Tunisia as we drove along. he didn't take the motorway route which would have been a lot quicker. we would have paid extra to cover the toll fee but he never gave us the option. he took the country road route which was showing us the pretty side and the not so pretty side of Tunisia(talk about run down buildings along the road). The car was generally clean. We brought our own booster seat but one rear seat didn't have a seat buckle. Overall the transfer was very good . For the price we paid (£27), compared to £100 thomascook is asking, I would recommend them to anyone travelling to Tunisia.”

Posted 9 years ago

“Easy booking process. Affordable. No charges for making changes. Quick contacts and good English speaking staff. Very happy with service. Definitely use their service in future.”

Posted 9 years ago

“Used suntransfer several times always be reliable would use them again.”

Posted 9 years ago

“I recently booked a very last minute getaway with my patent to Cyprus and when I checked the distance from the airport to the hotel, it was over 30miles away, I panicked and searched for a airport transfer company. I stumbled upon sun transfers.com and was weary at first but checked out a few reviews and when ahead with the booking. My card was new and would not finalise the payment but thankfully a representative called me and offered to finalise the payment over the phone. She was very helpful and a confirmation email followed after. Both drivers were on time and drove us to our destination safely. I was pleasantly surprised with my entire service. Highly recommend.”

Posted 9 years ago

“Using Suntransfers took out all the hassle of arriving on a late flight. We had a swift and worry free transfer and were able to relax at our hotel having had no problems about finding a taxi or the hotel. I would definitely recommend this to our friends.”

Posted 9 years ago

“The second time we have used Suntransfers. They have been on time on all occasions (4 transfers in total) in fact slightly early a couple of times. Polite reliable courteous service”

Posted 9 years ago

“Early rather than on time, but not extremely early to put pressure on the departure time. Friendly, Good condition of the car. Booked from London, UK for cars in Nice, France and everything was fine. Impressive service and will be using again”

Posted 9 years ago

“The transfers were excelent no complaints in fact highly comendable will use your company again our drivers were very oblijing Thanks”

Posted 9 years ago

“An efficient and cost-effective service providing better value for money than the airline booking alternative. The service in Mauritius was excellent - no complaints.”

Posted 9 years ago

“We have used sun transfers for a few years now. The main reason we use them is that they refunded our prepaid taxi transfer one year when we had to cancel our holiday without any problem or indeed, without any written confirmation from our doctor etc. The refund was back in our bank account the day after the request. We have used them ever since and have always found them reliable & prompt. Their website is clear & easy to use & the cost is also clear and competitive.”

Posted 9 years ago

“No problems and good value. Only thing I would say is when arriving at the Airport the driver did not have our name displayed as promised. I had to ask and show our paperwork. Quickly sorted so no real issue but all there was was a SunTransfer sign which was blank. Pick up was very efficient. Bang on time.”

Posted 9 years ago

“Sun Transfers website easy to use. Our transfer to and from our resort went exactly to plan and the driver was waiting for us at the airport. Would recommend them.”

Posted 9 years ago

“We had problems with our flights but sun transfers were helpful both journeys were good with clean professional drivers”

Posted 9 years ago

“Private taxi ordered, however a 12 seat mini bus took us to our hotel and picked us up on departure. Perhaps a waste of resources.”

Posted 9 years ago

“They were very helful over the phone, when i rang to confirm prior to pick up. Friendly and willing to help in any way and the drivers on both occassions were polite and very friendly. Would definately recommend them to anyone needing car transfers.”

Posted 9 years ago

“Easy booking system. Inbound flight arrived early so had to go looking for driver. Collection on departing vehicle actually arrived early. Would definitely recommend and would certainly use again”

Posted 9 years ago

“I was very happy with the service provided and would recommend their services”

Posted 9 years ago

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Suntransfers.com is rated 4.6 based on 11,571 reviews