Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.59

4.6 Rating 11,802 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,802 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy booking and good service.The driver was waiting while our flight was two hours late and he was very helpful and polite.”

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Posted 9 years ago

“suntransfer are reliable and very reasonable with their prices. The driver was happy and jolly and advised us on where to visit when we arrived in rottterdam. The only fault i would say is that there was no one to greet us upon our arrival at airport which meant we were looking and ringing to find where they were waiting. They were there on time but we were not aware of them being there which wasted alittle time.”

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Posted 10 years ago

“I have used Suntransfers for several years and find the service very easy to use. The only negative point being that when booking for a Premium vehicle you are not guaranteed to get one.”

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Posted 10 years ago

“Without any problem. The driver waiting at airport with a sign as promized (the sign could have been bigger, hard to find among all the others, there vere a few). He was there waiting for us. Back to airport on time. Less expensive than a normal taxi and safer. I can recommend this service”

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Posted 10 years ago

“Courteous and efficient service and would recommend.”

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Posted 10 years ago

“First try looks good and polite”

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Posted 10 years ago

“We travel as a family often and over quite a few years now we have used Sun Transfers for our airport pickup and return transfers. So far our experiences have been very good and we have found them reliable. The only exception to the rule was unfortunately in Dublin where we had lengthy waiting periods on several occasions for the driver to show up. Also in Dublin we were given a grubby taxi or cheap alternative instead of the booked/paid for luxury van a couple of times which was annoying. All over Europe apart from Dublin we wouldn't hesitate to use Sun Transfers.”

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Posted 10 years ago

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Posted 10 years ago

“Reliable and quite good.”

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Posted 10 years ago

“I would recommend Suntransfers to all my friends, I have used them on a few different occasions and have always been satisfied with the service I received”

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Posted 10 years ago

“Easy to use website. The staff waiting at the Retazza café were helpful and the driver was very courteous. We'd use Suntransfers in the future. Thankyou,”

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Posted 10 years ago

“Driver was already waiting at the airport and was very courteous and was doing his best in telling us about Tunisia as we drove along. he didn't take the motorway route which would have been a lot quicker. we would have paid extra to cover the toll fee but he never gave us the option. he took the country road route which was showing us the pretty side and the not so pretty side of Tunisia(talk about run down buildings along the road). The car was generally clean. We brought our own booster seat but one rear seat didn't have a seat buckle. Overall the transfer was very good . For the price we paid (£27), compared to £100 thomascook is asking, I would recommend them to anyone travelling to Tunisia.”

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Posted 10 years ago

“Easy booking process. Affordable. No charges for making changes. Quick contacts and good English speaking staff. Very happy with service. Definitely use their service in future.”

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Posted 10 years ago

“Used suntransfer several times always be reliable would use them again.”

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Posted 10 years ago

“I recently booked a very last minute getaway with my patent to Cyprus and when I checked the distance from the airport to the hotel, it was over 30miles away, I panicked and searched for a airport transfer company. I stumbled upon sun transfers.com and was weary at first but checked out a few reviews and when ahead with the booking. My card was new and would not finalise the payment but thankfully a representative called me and offered to finalise the payment over the phone. She was very helpful and a confirmation email followed after. Both drivers were on time and drove us to our destination safely. I was pleasantly surprised with my entire service. Highly recommend.”

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Posted 10 years ago

“Using Suntransfers took out all the hassle of arriving on a late flight. We had a swift and worry free transfer and were able to relax at our hotel having had no problems about finding a taxi or the hotel. I would definitely recommend this to our friends.”

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Posted 10 years ago

“The second time we have used Suntransfers. They have been on time on all occasions (4 transfers in total) in fact slightly early a couple of times. Polite reliable courteous service”

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Posted 10 years ago

“Early rather than on time, but not extremely early to put pressure on the departure time. Friendly, Good condition of the car. Booked from London, UK for cars in Nice, France and everything was fine. Impressive service and will be using again”

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Posted 10 years ago

“The transfers were excelent no complaints in fact highly comendable will use your company again our drivers were very oblijing Thanks”

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Posted 10 years ago

“An efficient and cost-effective service providing better value for money than the airline booking alternative. The service in Mauritius was excellent - no complaints.”

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Posted 10 years ago

Suntransfers.com is rated 4.6 based on 11,802 reviews