Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Suntransfers.com Reviews

4.6 Rating 11,557 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

4.6

Based on 11,557 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

Write Your review

Tell us how Suntransfers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vary good service”

Posted 4 months ago

“As to the trip to the hotel in Fuerteventura, the bus was late and extremely crowded, however, the flight was delayed for nearly half an hour and maybe thus the schedule was screwed up. On the way back from the hotel in Morro Jable to the airport the bus was in time. I had to reschedule my transport back due to a flight change. Customer service was great but the chat bot was totally useless.”

Posted 6 months ago

“TERRIBLE SERVICE , Second year running been let down by them , was supposed to be picked up 25th July 23 at 5.20am when no show contacted office who advised would contact driver, still no show 20 minutes later contacted again , advised to get a cab to airport, we had no taxi numbers , didn’t think we would need them as booked transfers , luckily we know faro centre well , walked to marina and thankfully got taxi there”

Posted 8 months ago

“Have used Sun Transfers before and always been very happy except unfortunately on this occasion. The pick up at the airport went well but on arrival at our destination of Nydri the driver dropped us off at the top of a narrow road and said that our hotel was further down - accept it wasn't!! So we had to ask around and discovered that it was down another narrow road over 200 metres away. So in the heat of mid afternoon we had to walk with 4 suitcases. We appreciate that some roads are narrow for cars, but at least get the correct one! The pick up to the airport went well with the car arriving at our hotel without any problem.”

Posted 10 months ago

“All in all I can recommend!”

Posted 3 years ago

“We booked Suntransfers Transit from Bologna Airport to Florence and back on 10/08/20 & 10/11/20. Everything was okay, very good service by Matteo and Mirco. Mirco was always on time, clean car. If necesarry, we will book Suntransfers again. Guenter”

Posted 3 years ago

“Book Your Taxi Here "Silver Service Taxi - Melbourne https://melbourne-silverservice.com.au/bookonline/”

Posted 4 years ago

“excellent service”

Posted 4 years ago

“Its a great service, however the pricing is about 20% above normal fare. Would recommend this option if your travelling in a large group.”

Posted 4 years ago

“Very reliable and have always been on time. Drivers very helpful and polite.”

Posted 5 years ago

“Use sun transfers every year for our group, haven’t been let down yet, Bus driver always pleasant, and on time.”

Posted 5 years ago

“The transfers were very good ,however I thought they were quite expensive for the journeys between Palma airport and hotel Cristina”

Posted 5 years ago

“Easy booking and very reliable .”

Posted 5 years ago

“Excellent on this occasion”

Posted 5 years ago

“It works and does what it says!”

Posted 5 years ago

“Prompt efficient service”

Posted 5 years ago

“Reasonable price, although they were waiting this time on arrival at Tenerife south , in the past they have not been there and sometimes had to wait 30mins ,”

Posted 5 years ago

“Have used them many timestimes with confidence”

Posted 5 years ago

“Car took about 5-10 mins to arrive at arrivals after initial meeting, think this was more to do with airport very busy and buses trying to leave and blocking barriers.”

Posted 5 years ago

“Had to change time of pickup from hotel and rang The so called 24 hrs contact only to get no reply.Eventually there was an automated answer of which none applied to what I wanted so then had to do an online chat before the change could be made.I was fortuneatley in a hotel with internet access if I had no internet or phone what would I have done.24 hrs should mean human contact in an emergency.”

Posted 5 years ago

«
1
2
3
4
5
»

Suntransfers.com is rated 4.6 based on 11,557 reviews