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Suntransfers.com Reviews

4.6 Rating 11,960 Reviews
75 %
of reviewers recommend Suntransfers.com
4.6
Based on 11,960 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email
Read Suntransfers.com Reviews

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Anonymous
Anonymous  // 01/01/2019
Excellent service and efficiency, highly satisfied.
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Posted 4 hours ago
Excellent service and efficiency, highly satisfied.
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Posted 4 hours ago
Shaw had me up and going in no time with the remote access. I’m not very technically inclined but he was very patient with me.
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Posted 1 week ago
45 minutes late for an airport pick up from our hotel, meaning we almost missed our flight in Crete. They did not answer the phone and no apology. Do not use this company if you want to make your flight. Very unreliable
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Posted 2 weeks ago
I had a very positive experience working with this team. They were professional, responsive, and very cooperative throughout the entire process. The team maintained clear communication during every stage. What I appreciated the most was their technical expertise, commitment to solving issues quickly, and their willingness to accommodate feedback and improvements. Overall, I'm very satisfied with the quality of the work and the support provided by the team, and I look forward to continuing future development phases with them. Highly recommended.
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Posted 3 weeks ago
I had a very positive experience working with this team. They were professional, responsive, and very cooperative throughout the entire process. The team maintained clear communication during every stage. What I appreciated the most was their technical expertise, commitment to solving issues quickly, and their willingness to accommodate feedback and improvements. Overall, I'm very satisfied with the quality of the work and the support provided by the team, and I look forward to continuing future development phases with them. Highly recommended.
Helpful Report
Posted 3 weeks ago
I had a very positive experience working with this team. They were professional, responsive, and very cooperative throughout the entire process. The team maintained clear communication during every stage. What I appreciated the most was their technical expertise, commitment to solving issues quickly, and their willingness to accommodate feedback and improvements. Overall, I'm very satisfied with the quality of the work and the support provided by the team, and I look forward to continuing future development phases with them. Highly recommended.
Helpful Report
Posted 3 weeks ago
Xwaxt's impact on the project was profound, introducing a well-organized and efficient process. Complex tasks were divided into manageable actions, allowing the team to proceed smoothly. Xwaxt.com ensured that communication remained clear and everyone stayed updated on the progress. Challenges were addressed without delay, ensuring the project moved forward without interruption. As each team member's responsibilities became more defined, collaboration strengthened, leading to improved outcomes. In the end, the project succeeded due to clear execution, effective teamwork, and timely decisions.
Helpful Report
Posted 3 weeks ago
Xwaxt's impact on the project was profound, introducing a well-organized and efficient process. Complex tasks were divided into manageable actions, allowing the team to proceed smoothly. Xwaxt.com ensured that communication remained clear and everyone stayed updated on the progress. Challenges were addressed without delay, ensuring the project moved forward without interruption. As each team member's responsibilities became more defined, collaboration strengthened, leading to improved outcomes. In the end, the project succeeded due to clear execution, effective teamwork, and timely decisions.
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Posted 3 weeks ago
Driver was courteous on time and very helpful
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Posted 3 weeks ago
We specifically asked & paid for a 3 month old child car seat to go to Malaga Airport from Nerja. At no point were we told they don’t supply such a seat. They took our money & when they arrived they only had a seat suitable for an older child. So we had to get a cab last minute to get to the airport which cost an extra £114. This was stressful to say the least & when we asked for a refund they didn’t even give us the 16 euros for the car seat we couldn’t use let alone a contribution towards the taxi to the airport. Avoid this company if you have an under 2 year old child
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Posted 3 weeks ago
We had an extremely disappointing experience. Due to a delayed flight and long immigration queues, it took us 1 hour 15 minutes to exit the airport. Despite this being beyond our control, the company provided no support whatsoever while still charging us the full amount. When we finally reached their office, they refused to arrange any service or even offer basic guidance. As a group of 11 people—including toddlers and a 2-year-old baby—we were left completely stranded. In the end, we had no choice but to find a private taxi on the roadside. To make matters worse, we later discovered their prices are around 40% higher than local rates. We lost £180 for absolutely nothing. Very poor service and highly unprofessional. I would strongly advise others to avoid this company.
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Posted 4 weeks ago
Took us 40 mins to get to our accommodation from where they dropped us Review of Suntransfers Pending review Took us 40 minutes to get to our accommodation from where the driver dropped us, so much for door to door! Shocking behaviour. Booked with SunTransfers as they offer door to door transport, something which was crucial for my mother and I as both disabled with limited mobility. Driver dropped us off nowhere near are accommodation, when I protested he said it was just around the corner (which was a lie) I then checked on google maps and it was the other side of the town. Accommodation was also up a hill so steep that path was cut into a zig zag up massive hill. Getting our luggage up the hill was a nightmare and would have been difficult for two healthy people let alone individuals with ME and COPD, for us it was damn near impossible I felt physically sick and dizzy by the time I got up there, and both of us were struggling to breath. Took me two full days to recover enough from the ordeal I could even leave the apartment. Absolutely disgusting. I have since complained to customer service, and requested to know what measures they will put in place to prevent something like this happening to further disabled people - I was advised by Miriam that as the booking confirmation says in the small print you can be dropped at the nearest appropriate stop that they have done nothing wrong and the service provided is as advertised. They only offer door-to-door transfers for private transfers. Note - we were collected from our hotel for the return journeys so not sure how they justify the other side of town as being the nearest appropriate stop when we were dropped off.
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Posted 4 weeks ago
On arrival found location at airport with ease. on departure the company communicated the night before the departure. the bus was on time for pick up. The bus was fairly new and clean.
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Posted 4 weeks ago
They went above and beyond my expectations. After dealing with several disappointing support teams, they were the first to genuinely understand my case. Their consistent communication and effective results made all the +1--- (706) --25--1--08--54 difference.
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Posted 1 month ago
They went above and beyond my expectations. After dealing with several disappointing support teams, they were the first to genuinely understand my case. Their consistent communication and effective results made all the +1--- (706) --25--1--08--54 difference.
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Posted 1 month ago
Snelle reactie, prima prijs en keurig op tijd
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Posted 1 month ago
Seeking professional assistance, I reached out to Mrs. Diana and her team. I was impressed by their prompt response and organized approach. They handled my case with professionalism and transparency, ensuring a smooth process and delivering a timely and satisfactory resolution.
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Posted 1 month ago
They stand out not only for their skill but for their honesty and reliability.
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Posted 2 months ago
Travelled to Dubai, we’ve used Suntransfers before and not had issues. This time, the queues getting through Dubai were quite long as it was half term. Had a call from our driver and explained that we were still in the immigration queue and taking longer than expected to get through. When we eventually made it out and picked up luggage, rushed to the meeting point and told we had just missed the driver. On asking what the alternatives was, we were simply told to get an uber which isn’t the greatest answer when travelling with a young family. Discussed with the customer services/ quality support who simply said that to refer to their T&Cs which said that driver will wait an hour after flight lands and you’re on your own after that. No refunds/ no help. Turns out an uber is actually far easier to manage if you have mobile data/ roaming sorted and won’t be using these guys again. So if you’re travelling at peak times/ with a family, consider carefully. We cancelled the return journey and did an Uber which was far easier and cheaper to do!
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Posted 2 months ago
Suntransfers.com is rated 4.6 based on 11,960 reviews