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Suntransfers.com Reviews

4.6 Rating 11,564 Reviews

76 %

of reviewers recommend Suntransfers.com

Company Reviews

4.6

Based on 11,564 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using sun transfers very good service and will definitely use them again.”

Posted 8 years ago

“Good service, on time ,it made transfers from and to the airport so easy, i would use them again, and recommend them to friends”

Posted 8 years ago

“Very helpful customer service and very friendly drivers”

Posted 8 years ago

“Suntransfers booking was easy to use and the resulting transfers fine except the drivers were constantly were on their mobile phones.”

Posted 8 years ago

“Over all very good service. We had a little confusion over where the driver was meeting us on arrival in Mallorca, couldn't find him so had to make a phone call and then he came to find us, he was waiting somewhere different to what we were told, but everything else with the transfer and pick up were good.”

Posted 8 years ago

“Good work”

Posted 8 years ago

“From past experiences with Sunttransfers i would have given a 'very good' rating but our recent experience changed my mind .... We were picked up from Corfu airport for a 15km trip to glyfada . It cost around 50 euros . Our friends took a local taxi for 33 euros .. It was 36dgs c when we arrived from the uk and our suntransfer "taxi" had no air con ... The driver was in a hurry and at times drove a bit carelessly considering its a public service..He then dumped us and our luggage at the main gates of the apartment complex . At that point i had given him a 5 euro tip . The apartment representative then told him to reload our baggage as our apartment was further up a hill . He became very agitated and exchanged words with the rep.. I cant understand a word of greek but we could tell he was not happy and made no attempt to hide it we felt awkward getting back in his car .. I have used Sunttransfers in portugal for a journey 4x the distance and it was faultless , and the same price !!”

Posted 8 years ago

“On time, reliable and service friendly. The only thing the drivers should be more aware of, is that some of us aren't used to drive as crazy as they do in some countries, and when told so they should adjust their speed. Greek drivers usually don't!”

Posted 8 years ago

“Driver picked up on time and was very courteous. The vehicle was a 21 seater coach for 2 people which seemed a bit of a waste but we got to the destination in plenty of time.”

Posted 8 years ago

“Whilst the service provided was excellent, our airport was changed to a closer airport in Rome. The company had to check if there was any extra charge, but they didn't ever consider a refund??”

Posted 8 years ago

“My flight was 15 minutes late in landing and then there was a queue for passport control which held us up for another 15 minutes, as soon as I could I went looking for the driver in order to let him know we had arrived, unfortunately I couldn't find him so I rang the contact number, they then rang me back and told me were to meet him, when I eventually did find him he aggressively told me he had been waiting 2 hours for us as if it was our fault, I don't know if that was true or not but as we were only half an hour late if he had been there that amount of time it was down to his planner, the manner in which he made this statement set us off on the wrong foot. There were six of us and a baby in the vehicle, the air con was on but the rear of the vehicle was very hot, don't know if it wasn't working in the back or not but wasn't a pleasant journey in the rear. When we got to the hotel the driver did go out of his way to help us with our luggage. The return journey was totally different, the driver was very courteous and helpful, the mini bus was in a lot better condition and air con was very efficient through out the vehicle. All in all I would recommend this company as the pros outweighed the cons.”

Posted 8 years ago

“Driver was on time and helpful on both journeys.”

Posted 8 years ago

“In time, clean big car, friendly driver. No complaints!”

Posted 8 years ago

“The service was very good., however two of us were collected both ways in a minibus which was ok but a bit uncomfortable. We were expecting a car.”

Posted 8 years ago

“We have used Sun Transfers for the last 3 years for our airport transfers. They have always been on time and the drivers were friendly and helpful with our luggage.”

Posted 8 years ago

“Very good”

Posted 8 years ago

“I booked on-line for a transfer from the Barcelona airport to the city to our apartment. Our driver was waiting in the Arrivals section of the airport with my name on his I-pad (as a sign). Very easy to spot. He was nice and helpful, didn't speak much English but ok. Got us to our apartment quickly. The return driver was also on-time and got us there quickly. The cost for the return trip was 110 euros for 6 people. This was a great deal for great and reliable service.”

Posted 8 years ago

“we had issues finding a company to travel with as I have a wheelchair. it was booked and then they changed the vehicle to a larger one and sent us a further charge notification. however, the taxi / mini bus was waiting for us on arrival and also on leaving.”

Posted 8 years ago

“Very pleased with the transfer, the driver was waiting for us at the airport, with a clear sign with our name on. For the return to the airport, the driver turned up 10 mins early, and took our bags to the vehicle. his English was as good as my Italian, but we communicated well enough.”

Posted 8 years ago

“Overall a very good service. Driver spoke zero English but it was us in the foreign country so that was more than acceptable. Driver had some nice little touches in the car, bag of sweets, bottles of water that he handed out. Whilst it was not a concern to us the driver was perhaps a little ' dominant ' with his driving style. The agent who met us in the arrivals hall was excellent. Would certainly recommend and use again.”

Posted 8 years ago

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Suntransfers.com is rated 4.6 based on 11,564 reviews