Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,943 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,943 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very easy to book the taxi with relevant questions. completely reliable.”

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Posted 8 years ago

“I always use Suntransfers as they have never let me down and the staff are always polite, helpful and courteous.”

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Posted 8 years ago

“We booked suntransfers 14/10/2017 a pick up from Palma airport we waited an hour at gate 4 we could not locate the driver/Neither could we contact your office we then had to pay for anoughter taxi 40 euros on arriving at our hotel 1hour 20minutes after we were meant to be picked up we had a call to say our river was waiting !!!! I am still awaiting my refund I have emailed twice no response never again”

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Posted 8 years ago

“have used them several times and the service has always been excellent and the price very competetive”

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Posted 8 years ago

“Took the worry out of getting from airport to hotel late at night. Highly recommended.”

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Posted 8 years ago

“DO NOT USE! Driver did not turn up for the return flight and company now ignoring all emails or offering assistance despite waiting the standard complaint time. Very stressful experience - WILL NEVER USE AGAIN!”

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Posted 8 years ago

“Everything worked perfectly, no hassle and very convenient”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Have been using suntransfers in different countries for five years. Each time it is perfectly arranged”

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Posted 8 years ago

“On time..pleasant driver on collection and return”

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Posted 8 years ago

“friends recommended this site very professional will use agin”

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Posted 8 years ago

“The drivers were helpful and polite, arrived on time in very clean vehicles. the transfers from aiport to hotel and return were excellent.”

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Posted 8 years ago

“Brilliant service would thoroughly recommend”

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Posted 8 years ago

“Booked airport pickup within 7 days of travel. Met by driver with sign on arrival and baby seat that was requested was there correctly installed. Bus was clean and driver very helpful. Return journey to airport booked with 24 hrs notice so was a little wary that things might not go well. No worries. Driver arrived dead on time. Again very courteous and helpful. Would highly recommend this service especially as price is very competitive. Ian - Liverpool”

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Posted 8 years ago

“Very helpful drivers even offered assistance with trolley loaded with luggage. Would definitely recommend this company if in Tenerife”

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Posted 8 years ago

“On time, clean and new where he was going.”

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Posted 8 years ago

“Excellent service. Drivers were very professional and courteous. Vehicles were immaculate. Highly recommended.”

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Posted 8 years ago

“Every thing went as booked no problems.”

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Posted 8 years ago

“Excellent online booking system backed up with first class cars and drivers. The perfect airport transport service.”

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Posted 8 years ago

“Suntransfers, they were on time when we all arrived at the airport and also when leaving the hotel. The drivers were very nice and helpful and we would definitely use their service again and recommend to others.”

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Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,943 reviews