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Suntransfers.com Reviews

4.6 Rating 11,987 Reviews
75 %
of reviewers recommend Suntransfers.com
4.6
Based on 11,987 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone
Read Suntransfers.com Reviews

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Anonymous
Anonymous  // 01/01/2019
My husband and I used this service on our trip to Budapest and they were first class from start to finish. Super efficient and friendly and it couldn’t have been any smoother for us. Would highly recommend anyone to book with them.
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Posted 3 months ago
Excellent service with constant updates for when we arrived at Dalaman airport on 04.05.26 from Norwich. Go out of exit and to kiosk 40 where the taxi was ready for us . 25 minutes later we were safely delivered to our hotel. Will be booking next year without a doubt
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Posted 3 months ago
Awful unreliable company never again
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Posted 3 months ago
Zamówiłem transfer na Rodos Trochę się bałem ponieważ transfer był o 4 rano a powrót o 2 w nocy. Jednak wszystko przebiegło bardzo sprawnie kierowca zawsze czekał wcześniej bez obawy że może go nie być. Kierowcy mili uśmiechnięci samochody zadbane.
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Posted 3 months ago
Just returned from Turkey. On arrival at airport I was advised that the car was being repaired and we were ushered to a very uncomfortable yellow taxi. Today on our return journey taxi was 20 minutes late and again a yellow taxi!! Can’t believe car was still being repaired 10 days later. I have used Suntransfers for many years but I have now cancelled our transfers in September and won’t be using or recommending them in the future. Please avoid.
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Posted 3 months ago
There was no desk at Sangster Airport labeled "Suntransfers", so it wasn't easy to find them. The driver to Negril drove like a complete maniac. We've made this trip a dozen times and this was easily the most fearful. Then, nobody showed up to take us back to the airport! The phone numbers on the invoice were all missing a number so you can't call them. Our resort got us a ride with another service, but it was a cash deal so no receipt thus Suntransfers refused to pay the difference. After telling me how important I was to them and how they were going to discover the problem, they did NOTHING until I pinged them again. Avoid! Avoid! Avoid!
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Posted 3 months ago
Very bad company!! Driver did not show up and they do not pay our Costs back!!!
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Posted 3 months ago
Excellent service and efficiency, highly satisfied.
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Posted 3 months ago
Excellent service and efficiency, highly satisfied.
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Posted 3 months ago
Shaw had me up and going in no time with the remote access. I’m not very technically inclined but he was very patient with me.
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Posted 3 months ago
45 minutes late for an airport pick up from our hotel, meaning we almost missed our flight in Crete. They did not answer the phone and no apology. Do not use this company if you want to make your flight. Very unreliable
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Posted 4 months ago
I had a very positive experience working with this team. They were professional, responsive, and very cooperative throughout the entire process. The team maintained clear communication during every stage. What I appreciated the most was their technical expertise, commitment to solving issues quickly, and their willingness to accommodate feedback and improvements. Overall, I'm very satisfied with the quality of the work and the support provided by the team, and I look forward to continuing future development phases with them. Highly recommended.
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Posted 4 months ago
I had a very positive experience working with this team. They were professional, responsive, and very cooperative throughout the entire process. The team maintained clear communication during every stage. What I appreciated the most was their technical expertise, commitment to solving issues quickly, and their willingness to accommodate feedback and improvements. Overall, I'm very satisfied with the quality of the work and the support provided by the team, and I look forward to continuing future development phases with them. Highly recommended.
Helpful Report
Posted 4 months ago
I had a very positive experience working with this team. They were professional, responsive, and very cooperative throughout the entire process. The team maintained clear communication during every stage. What I appreciated the most was their technical expertise, commitment to solving issues quickly, and their willingness to accommodate feedback and improvements. Overall, I'm very satisfied with the quality of the work and the support provided by the team, and I look forward to continuing future development phases with them. Highly recommended.
Helpful Report
Posted 4 months ago
Xwaxt's impact on the project was profound, introducing a well-organized and efficient process. Complex tasks were divided into manageable actions, allowing the team to proceed smoothly. Xwaxt.com ensured that communication remained clear and everyone stayed updated on the progress. Challenges were addressed without delay, ensuring the project moved forward without interruption. As each team member's responsibilities became more defined, collaboration strengthened, leading to improved outcomes. In the end, the project succeeded due to clear execution, effective teamwork, and timely decisions.
Helpful Report
Posted 4 months ago
Xwaxt's impact on the project was profound, introducing a well-organized and efficient process. Complex tasks were divided into manageable actions, allowing the team to proceed smoothly. Xwaxt.com ensured that communication remained clear and everyone stayed updated on the progress. Challenges were addressed without delay, ensuring the project moved forward without interruption. As each team member's responsibilities became more defined, collaboration strengthened, leading to improved outcomes. In the end, the project succeeded due to clear execution, effective teamwork, and timely decisions.
Helpful Report
Posted 4 months ago
Driver was courteous on time and very helpful
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Posted 4 months ago
We specifically asked & paid for a 3 month old child car seat to go to Malaga Airport from Nerja. At no point were we told they don’t supply such a seat. They took our money & when they arrived they only had a seat suitable for an older child. So we had to get a cab last minute to get to the airport which cost an extra £114. This was stressful to say the least & when we asked for a refund they didn’t even give us the 16 euros for the car seat we couldn’t use let alone a contribution towards the taxi to the airport. Avoid this company if you have an under 2 year old child
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Posted 4 months ago
We had an extremely disappointing experience. Due to a delayed flight and long immigration queues, it took us 1 hour 15 minutes to exit the airport. Despite this being beyond our control, the company provided no support whatsoever while still charging us the full amount. When we finally reached their office, they refused to arrange any service or even offer basic guidance. As a group of 11 people—including toddlers and a 2-year-old baby—we were left completely stranded. In the end, we had no choice but to find a private taxi on the roadside. To make matters worse, we later discovered their prices are around 40% higher than local rates. We lost £180 for absolutely nothing. Very poor service and highly unprofessional. I would strongly advise others to avoid this company.
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Posted 4 months ago
Took us 40 mins to get to our accommodation from where they dropped us Review of Suntransfers Pending review Took us 40 minutes to get to our accommodation from where the driver dropped us, so much for door to door! Shocking behaviour. Booked with SunTransfers as they offer door to door transport, something which was crucial for my mother and I as both disabled with limited mobility. Driver dropped us off nowhere near are accommodation, when I protested he said it was just around the corner (which was a lie) I then checked on google maps and it was the other side of the town. Accommodation was also up a hill so steep that path was cut into a zig zag up massive hill. Getting our luggage up the hill was a nightmare and would have been difficult for two healthy people let alone individuals with ME and COPD, for us it was damn near impossible I felt physically sick and dizzy by the time I got up there, and both of us were struggling to breath. Took me two full days to recover enough from the ordeal I could even leave the apartment. Absolutely disgusting. I have since complained to customer service, and requested to know what measures they will put in place to prevent something like this happening to further disabled people - I was advised by Miriam that as the booking confirmation says in the small print you can be dropped at the nearest appropriate stop that they have done nothing wrong and the service provided is as advertised. They only offer door-to-door transfers for private transfers. Note - we were collected from our hotel for the return journeys so not sure how they justify the other side of town as being the nearest appropriate stop when we were dropped off.
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Posted 4 months ago
Suntransfers.com is rated 4.6 based on 11,987 reviews