Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,944 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fair price, good e-class MB vehicle, on time, smart personable drivers. I've used Suntransfers before, will do again and recommend then”

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Posted 8 years ago

“Both drivers from Milan to Trezzemo and back, very pleasant and helpful. All vehicles arrived on time, and were very clean. I would use Suntransfers again and recommend them.”

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Posted 8 years ago

“Some weeks ago suntransfers should take me to the airport on Malta. 20 minutes after agreed time still no taxi. Forced by getting my plane i took an expensive normal taxi Complaining at suntransfers did not give result. Shortly: to avoid stress and high cost, no suntransfers. They are cheap indeed but unreliable.”

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Posted 8 years ago

“would definitely use them again”

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Posted 8 years ago

“Sun transfers were excellent and I will definitely use them again.”

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Posted 8 years ago

“Very good service. There waiting at the airport and direct transfer to our apartment. The return journey was also excellent. Driver was on time and efficient. Will definitely use this company again.”

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Posted 8 years ago

“Driver was waiting for us on arrival and departure. Very courteous. Helped with suitcases and held doors open. No complaints. Would recommend.”

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Posted 8 years ago

“Very reliable, pleasant drivers, no hassle with luggage, excellent.”

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Posted 8 years ago

“Excellent service driver polite and very helpful.”

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Posted 8 years ago

“Driver very helpful and polite would definitely recommend and will use again.”

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Posted 8 years ago

“Easy to use website and efficient service. We have used Suntransfers 3 times now and it's been very reliable.”

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Posted 8 years ago

“on time, courteous drivers, clean vehicles. Absolutely excellent”

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Posted 8 years ago

“Always reliable”

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Posted 8 years ago

“The were Reliable ,Punctual, Smartly Dressed, and Polite. Also Lovely Cars,comfortable and spotlessly clean, and very good Drivers.”

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Posted 8 years ago

“This was the 5th occasion in the last three years that we had used Suntransfers and the previous times had been excellent. This time though the service was awful. We arrived at Lanzarote airport at 8pm and moved quickly through to where the taxi drivers and package tour reps were holding up their boards, greeting their clients. There was no sign of our driver. We walked around the arrivals terminal and the taxi rank outside trying unsuccessfully to locate our driver. We tried ringing both of the Sun transfer help lines. The UK number rang once and then cut off on several attempts. The Spain telephone number gave us an automated answer system totally in Spanish. A taxi driver from a different company noticed that nobody was there to meet us and that we were becoming anxious. She kindly offered to help and explained that Suntransfers use three taxi companies in Lanzarote. She made some telephone calls and finally said someone called Carlos was on his way and should be with us in 10 minutes. Half an hour later our driver turned up. When asked where he had been he just curled his lip, shrugged his shoulders and said "Low flight". He offered no apology. Not another word was spoken until we were dropped off close to our destination. If it was not for the helpful lady taxi driver from another company we would have had to make our own way from the airport. We will not be using Suntransfers again”

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Posted 8 years ago

“I have used SunTransfers for some years now and I have always been very happy with the service, I also recommended it to my sister and she was also very happy with this service. and I will continue to use SunTransfers”

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Posted 8 years ago

“Very easy to book. Even making changes to the journey was easy enough. Dealt with promptly. And drivers very friendly. Would use again”

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Posted 8 years ago

“Fantastic service in Malta! Taxis were in time both ways to Mellieha and back to airport. Special thanks to our driver who pick us up from Pergola hotel and spa 6.30 a.m. at 06/07/2017 (operation detail says: Veronica Zammit) And greetings from Finland : )”

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Posted 8 years ago

“Awful terrible company! If you don't want your trip to get ruined never ever use them!!! When we we to the airport we waited for the driver for almost an hour and when he finally arrived, we waited for another hour for the other family who booked the minibus to arrive. The driver told us that it doesn't matter how long we have to wait, we can't leave without them! This family never showed up and after more than an hour we became really upset so eventually we left without them. On our way back from the hotel to the airport they cancelled our shuttle 10 minutes after he already had to pick us up!!! This is after earlier that day they confirmed to us twice tha everything is fine!!! We almost missed our flight because it was in the middle of the night and it was really late already!!! Luckily the receptionist saved us by calling his friend to drive us to the airport but it cost us a lot of money... so this company should not exist!!!”