Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.55

4.6 Rating 11,989 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,989 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service in Tenerife. Driver was waiting with a name sign, even though our flight was late arriving. Very courteous and helped to carry one of our suitcases to the vehicle. Very informative about the island ... even though we have been many times before. Return pick up driver was on time and once again very helpful and courteous. Will definitely use again and recommend to others.”

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Posted 9 years ago

“driver waiting at arrivals no problem except for his smoking ,return journey was excellent driver on time and very friendly well recommended Thank you Suntransfers!”

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Posted 9 years ago

“I booked a car which I was told would be suitable for 4 people and 4 suitcases of 15KG each. There was only 2 people and 1 baby and 2 suitcases which were 20KG each. The day before we were travelling I was called by Suntransfers to say that the car for 4 people and 4 suitcases would not be big enough for the 2 people and 2 suitcases and I had to pay an extra 28euro (each way) to upgrade to a mini van which holds 6 people and 6 suitcases!!!. After 30 mins of an argument I was told that I either paid the extra amount or they would cancel my booking. I had to accept this as I was travelling within 24 hours. I will NEVER travel with suntransfers again and will ensure I pass this message on both online and to my friends as it is disgraceful to say that 2 adults and 2 suitcases will not fit in a car that they advertise suitable for 4 adults and 4 suitcases. I still havent got over how poor our experience was...just shocking! MESSAGE TO MANAGEMENT: If your cars that you advertise for 4 people and 4 suitcases cannot fit 2 people and 2 suitcases you need to change your advert or your cars ASAP!!”

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Posted 9 years ago

“On Time, Very friendly driver named Adiel, Lovely fresh and clean Mercedes Vito 8 seater, Garage in Amsterdam Airport where vehicle was parked very nice with free tea and coffee as you go to your vehicle, will definitely use again, Thanks.”

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Posted 9 years ago

“Simple, quick and easy. Will be using again.”

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Posted 9 years ago

“Fair price, good e-class MB vehicle, on time, smart personable drivers. I've used Suntransfers before, will do again and recommend then”

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Posted 9 years ago

“Both drivers from Milan to Trezzemo and back, very pleasant and helpful. All vehicles arrived on time, and were very clean. I would use Suntransfers again and recommend them.”

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Posted 9 years ago

“Some weeks ago suntransfers should take me to the airport on Malta. 20 minutes after agreed time still no taxi. Forced by getting my plane i took an expensive normal taxi Complaining at suntransfers did not give result. Shortly: to avoid stress and high cost, no suntransfers. They are cheap indeed but unreliable.”

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Posted 9 years ago

“would definitely use them again”

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Posted 9 years ago

“Sun transfers were excellent and I will definitely use them again.”

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Posted 9 years ago

“Very good service. There waiting at the airport and direct transfer to our apartment. The return journey was also excellent. Driver was on time and efficient. Will definitely use this company again.”

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Posted 9 years ago

“Driver was waiting for us on arrival and departure. Very courteous. Helped with suitcases and held doors open. No complaints. Would recommend.”

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Posted 9 years ago

“Very reliable, pleasant drivers, no hassle with luggage, excellent.”

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Posted 9 years ago

“Excellent service driver polite and very helpful.”

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Posted 9 years ago

“Driver very helpful and polite would definitely recommend and will use again.”

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Posted 9 years ago

“Easy to use website and efficient service. We have used Suntransfers 3 times now and it's been very reliable.”

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Posted 9 years ago

“on time, courteous drivers, clean vehicles. Absolutely excellent”

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Posted 9 years ago

“Always reliable”

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Posted 9 years ago

“The were Reliable ,Punctual, Smartly Dressed, and Polite. Also Lovely Cars,comfortable and spotlessly clean, and very good Drivers.”

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Posted 9 years ago

“This was the 5th occasion in the last three years that we had used Suntransfers and the previous times had been excellent. This time though the service was awful. We arrived at Lanzarote airport at 8pm and moved quickly through to where the taxi drivers and package tour reps were holding up their boards, greeting their clients. There was no sign of our driver. We walked around the arrivals terminal and the taxi rank outside trying unsuccessfully to locate our driver. We tried ringing both of the Sun transfer help lines. The UK number rang once and then cut off on several attempts. The Spain telephone number gave us an automated answer system totally in Spanish. A taxi driver from a different company noticed that nobody was there to meet us and that we were becoming anxious. She kindly offered to help and explained that Suntransfers use three taxi companies in Lanzarote. She made some telephone calls and finally said someone called Carlos was on his way and should be with us in 10 minutes. Half an hour later our driver turned up. When asked where he had been he just curled his lip, shrugged his shoulders and said "Low flight". He offered no apology. Not another word was spoken until we were dropped off close to our destination. If it was not for the helpful lady taxi driver from another company we would have had to make our own way from the airport. We will not be using Suntransfers again”

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Posted 9 years ago

Suntransfers.com is rated 4.6 based on 11,989 reviews