Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.56

4.6 Rating 11,944 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went like clockwork”

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Posted 8 years ago

“We have used Suntransfers in the past and again this year and each time the process of booking was very straightforward and the taxi transfers themselves have always been very reliable and punctual. On each occasion the drivers were always courteous, friendly and helpful.”

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Posted 8 years ago

“Good value for money.”

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Posted 8 years ago

“very polite and helpful, easy to spot sign at the airport with my name, car was spotless on return to airport the driver was exactly on time, everything went very smoothly would definitely use again”

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Posted 8 years ago

“It is the first time I have used private transfers abroad. Suntransfers were recommended to me by a friend. On looking at the website I found it easy to book, confirmation sent to my email address with the booking details and necessary pickup points. They were on time and driver polite, helpful and smart in their Suntransfers uniform. I looked at other transfer companies and found these the cheapest too. Everything went smoothly and I would be using Suntransfers again and I would also recommend them. Myself and 3 friends travelled to/from Tenerife South airport in June 2017.”

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Posted 8 years ago

“Best transfer company I have used. On time, smart driver & car. Good driving. Could not find a fault. Added bonus was he dropped us outside the departure lounge where we booked in- not miles away!”

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Posted 8 years ago

“Company failed to provide the premium service i paid for and fobbed me off with poor customer service. Hence i will not be using this company or recommending to anyone for Airport Transfer”

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Posted 8 years ago

“the driver and his driving was excellent, picked me up on time and was very helpful. Have used Suntransfers before and will continue to use them, wouldn't use anyone else”

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Posted 8 years ago

“easy to book used many times always on time good vehicles and drivers”

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Posted 8 years ago

“The bus did not show up on the airport! We had to take taxi. Already waiting for my money back 849 euro from september 2016!! They say that they put it on my account but its not! Totally other account number! Not my account! They are not checking it wright! Still waiting for my money!”

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Posted 8 years ago

“Had cause to complain this year as received a shuttle service after paying for a private taxi. Handling of complaint by Suntransfers has been appalling they now use a 3rd party taxi company who's service was way below usual standard. All Suntransfers have done is pass it over to the outsourced company who just keep returning emails. Nothing has been done to resolve complaint. Which all they had to do was refund the difference paid. After taking your money they clearly don't want to know. Have used them previously many times obviously they have got to busy/big and now out source business. Standards now are rubbish compared to what they used to be. So beware if you need to complain !!!!!! I won't be the Using again unless complain resolved soon”

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Posted 8 years ago

“very helpful always wanted to have somebody at a airport with my name on a card and there he was very very helpful pointing things out on route courteous spoke very good english”

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Posted 8 years ago

“Great company. Prompt on times and very polite drivers. Very nice cars, clean and comfortable. Both drivers are a credit to the company. Will certainly use for future travel”

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Posted 8 years ago

“The Driver never arrived to pick us up, Called the Help Line only solution offered was for us to arrange two by taxis, (Booked Mini Van ). Logged a formal complaint on the 9th June 2017 Still waiting for any real response (Got an Auto Mail ) Not Good enough on two fronts (1) No Pick Up (Stranded in airport for 90 Mins (2) No Real Customer Service response”

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Posted 8 years ago

“Very reliable service, will definitely be using this company again 5/5”

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Posted 8 years ago

“Extremely satisfy with the service provided. Will absolutely use the service again”

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Posted 8 years ago

“Great service all round”

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Posted 8 years ago

“Hi, we returned to the UK today from Faro Portugal and have used SunTransfers for quite a few years. We always travel to Faro Portugal and usually use a private Taxi and have to say the service is second to non, always punctual anyway this morning our driver was a little late and then drove very slowly and did not use the Motorway which resulted in we were 15mins late and was a complete rush to try and get through security in time for our flight. Not full marks this time SunTransfers.”

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Posted 8 years ago

“brilliant service friendly and helpful would recommend to all family and friends”

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Posted 8 years ago

“Easy to book, great service, better value than local taxi. Will definitely use again and am happy to recommend to friends and associates.”

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Posted 8 years ago

Suntransfers.com is rated 4.6 based on 11,944 reviews