Suntransfers.com Reviews

Name: Suntransfers.com
Rating: 4.55

4.6 Rating 11,989 Reviews

75 %

of reviewers recommend Suntransfers.com

Company Reviews

Metrics

Info

4.6

Based on 11,989 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Suntransfers.com:

Founded in 2008, Suntransfers.com has swiftly grown to become Europe's favourite private airport transfer company. We now provide an unrivalled choice of services and destinations ranging from VIP city transfers to low cost holiday taxis operated from more than 500 airports and travel gateways worldwide.

Millions of customers will experience our great value service this year and their complete satisfaction remains our highest priority. Much of our success over the years has been down to having a great team who are dedicated to providing our customers with great value airport transfers combined with unbeatable customer service.

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Suntransfers.com 5 star review on 31st October 2016

Mrs Vicki Currie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service would book again no problem.”

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Posted 9 years ago

“Your service and hospitality took the anxiety. Out of travel and made our transfers part of our holiday pleasure”

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Posted 9 years ago

“Suntransfers is a fine service if there are no delays with your flight. My final destination was Florence Italy connecting from Rome embarking from LA. Our plane from LA was significantly delayed and I called suntransfer indicating I may not make my connection in Rome, thus missing my plane to Florence. Was told by customer service they will keep the driver in Florence informed and to call as soon as I arrive in Rome, and let them know my status. Called when I arrived in Rome, to the tune of 20$ roaming fee, and was told by the suntransfer person, because I did not call within the hour wait time frame the driver left. So lost 50$ on them not following through with their service, then had to pay another taxi to get to Florence. I did everything I possibly could to inform them of my delay and through no fault of my own, I could not make the connection. I would recommend highly to never use this service if you have a connection. On the voucher they only will follow your final flight and in fact want no other flight info. I used city transfers for other shuttle service and my connecting flight was delayed well past the hour wait time limit and they waited. I contacted suntransfer customer service after my return, and not one person understood my plight. Further do not pay the extra for the gold service as it only covers canceled flights, not delayed. That was also a waste of my money. Suntransfers told me it was Alitalia's fault and complain to them. I did, and they deferred back to suntransfer. It was a horrible and frustrating experience that suntransfer felt was not their problem. Also it should be noted, that suntransfer indicates on their web page that will call the mobile number provided if you do not show. They never called my number. Again no culpability. Do not use this service, as there are others who appear to follow through with their service in a much more professional manner.”

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Posted 9 years ago

“driver made sure we could get into apartment before he left..very helpful and careful drivers would recommend”

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Posted 9 years ago

“Very good service, pick up and return journeys both on time. Drivers very polite”

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Posted 9 years ago

“Highly recommended”

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Posted 9 years ago

“excellent and very professionals drivers with clean cars.”

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Posted 9 years ago

“Great price, friendly driver, prompt service, will use again. The previous reviews were spot on. Thanks for the service.”

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Posted 9 years ago

“Have used this company a few times now - excellent service always provided”

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Posted 9 years ago

“We always use Sun Transfers as they are very reliable and reasonably priced”

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Posted 9 years ago

“They arrived on time and we're helpful.”

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Posted 9 years ago

“100%,always use your company,many thanks”

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Posted 9 years ago

“On time (especially after a 4 hour flight delay ourbound) friendly drivers, good clean vehicle. All in all perfect start and end to our holiday”

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Posted 9 years ago

“Arranging a taxi this way was so easy and everything worked perfectly. Our plane was late and the taxi driver tracked it and was there waiting when we arrived. Definitely stress free way of doing this.”

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Posted 9 years ago

“I tried several other companies either before I found Suntransfers either their websites didn't work or they were complicated to use. Suntransfers site was quick and easy to use.Their drivers were very polite and helpful, and I will be keeping their name to share with friends and use again. Thank You Cathryn”

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Posted 9 years ago

“Great drivers & cars, nothing was a problem to them! Wonderful scenic drive would recommend it.”

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Posted 9 years ago

“Swift & easy. Everything was as agreed from the first to the very last moment. Vehicles were excellent and comfortable, and more importantly - drivers were friendly, but above all very professional. Recommendation from my side.”

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Posted 9 years ago

“Hopeless - we pre booked they didn't turn up, avoided all call and emails - they are cowboys avoid!!!”

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Posted 9 years ago

“Extremely good service for an acceptable price. Twice used and twice absolutely punctual arrival and very polite and helpful drivers. Highly recommended.”

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Posted 9 years ago

“We used Sun Transfers to and from Krakow Airport July 2017. We were extremely pleased The transport was clean and the service efficient and on time.”

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Posted 9 years ago

Suntransfers.com is rated 4.6 based on 11,989 reviews