Dear Omer,Thank you so much for your fantastic 5-star rating of Smart Cellular! We sincerely appreciate your kind words and feedback. We're thrilled to hear that you found the whole experience to be good and easy. We strive to provide our customers with a quick and hassle-free setup, and we're glad to know that we could meet your expectations.
Thank you once again for choosing Smart Cellular. We truly value your support!
“EASy to navigate website to find the phone i wanted in a few clicks, good pricing compared to others and even better when they have voucher codes on the site.”
Dear Bhavesh,Thank you for the outstanding 5 star rating of Smart Cellular! We greatly appreciate your kind feedback. We created an EASy to navigate website with the aim of providing a seamless shopping experience, and we're thrilled to hear that it helped you find the phone you desired with just a few clicks. Our team works hard to ensure competitive pricing, and we're glad you found our prices favorable compared to others. We also regularly offer voucher codes on our site to make your experience even better.
Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future!
Dear Syed, Thank you so much for taking the time to rate Smart Cellular with a perfect 5 stars! We truly appreciate your feedback and support.
We are thrilled to hear that you had a great experience with our service. Providing excellent service and ensuring our customers receive the best possible price for their phones is always our top priority.
Thank you once again for choosing Smart Cellular. We value your business and look forward to serving you in the future.
“Approximately a year ago I bought two phones, the first although with fear, I gave it confidence, after receiving the first I dared to ask for a second thus giving my confidence and I can only say that ,definitely recommended, I dare say that they have offered me one of the best services, the price was undoubtedly comfortable and its delivery is not immediate but it is safe, it arrives on the agreed date without any delay, Plus, their warranty is incredible, with about a month left before it ends, they sent me an email to remind me.”
Thank you, Jhoel, for your amazing 5-star rating of Smart Cellular! We sincerely appreciate your support and trust in our services. Approximately a year ago, you purchased two phones from us, and we are delighted to hear that we exceeded your expectations. Your confidence in us means a lot, and we are thrilled to have delivered one of the best services to you. We strive to offer comfortable prices and ensure safe delivery by the agreed date, without any delays. Moreover, our incredible warranty ensures your satisfaction, and we even proactively remind you as it reaches its end. Thank you once again for your recommendation, it means a lot to us. We look forward to serving you in the future!
Dear Nick,Thank you so much for your incredible 5 star rating of Smart Cellular! We are thrilled to hear that you had such a positive experience with us.
At Smart Cellular, our goal is to offer top quality products at top prices while providing great service to our customers. Your feedback is truly valuable to us as it reaffirms that we are meeting our objectives.
We appreciate your support and look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out.
Thank you once again for choosing Smart Cellular!
Hi Andy,Thank you so much for your feedback on Smart Cellular! We greatly appreciate hearing from our customers and we're thrilled to hear that our service has made you happy.
At Smart Cellular, we strive to provide excellent customer service and to ensure that our customers have a positive experience with us. Your kind words confirm that we are on the right track!
If there is anything else we can assist you with or if you have any questions, please don't hesitate to reach out. Our team is here to help!
Once again, thank you for taking the time to share your feedback. We truly value you as a customer and hope to continue exceeding your expectations in the future.
Thank you so much, Tim, for giving Smart Cellular a 5-star rating! We sincerely appreciate your feedback and are thrilled to hear that you had a great experience with us. Your kind words, "Great fast actions and received items sharpish," mean a lot to our team. We aim to provide efficient service and deliver products promptly to our valued customers like yourself. Thank you again for your wonderful review, and we look forward to serving you in the future!
“Bought my iPhone 12 from Smart Cellular. Very happy with the purchase, the phone was in a very good condition and the delivery was on time. Highly recommend!”
Dear Mantas,Thank you so much for taking the time to give Smart Cellular a 5-star rating! We truly appreciate your feedback and trust in our services.
We're beyond thrilled to hear that you are happy with your recent purchase of the iPhone 12 from Smart Cellular. It's wonderful to know that the phone was in excellent condition and that the delivery was prompt, meeting your expectations.
Your recommendation means a lot to us, and we feel privileged to have gained your trust. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!
Once again, thank you for choosing Smart Cellular. We look forward to serving you again soon.
Dear Lee,Thank you so much for giving us a 5-star rating for Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you are really happy with your iPhone purchase. Our team takes great pride in providing products that meet the stated condition and ensuring a smooth delivery experience.
Thank you once again for your support and for choosing Smart Cellular. If you have any further questions or need assistance, please feel free to reach out. We are here to help!
Dear Simmons,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your support and loyalty.
We also wanted to let you know that we completely agree with your review, especially when you mentioned the outstanding features of our Samsung Galaxy S23 Ultra. We pride ourselves on offering top-notch smartphones that provide an unparalleled user experience.
Once again, thank you for your kind words and for choosing Smart Cellular. We look forward to serving you again in the future!
Thank you so much for your 4-star rating of Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you found our product well packed and worth the wait. We apologize for any inconvenience caused by the delayed delivery, but we're glad it arrived just a few days later. Your satisfaction means a lot to us, and we hope to exceed your expectations in the future.
“recieved phone was in excellent condition they charger lead didnt work so i thought the phone wasnt working but i purchased an apple charger and it worked fine”
Dear Joanne, Thank you so much for giving us a 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you found the phone you received from Smart Cellular to be in excellent condition. We apologize for the inconvenience caused by the faulty charger lead, but we're glad to know that purchasing an Apple charger resolved the issue and the phone is working perfectly fine now.
Your satisfaction is our top priority, and we are grateful for customers like you who highlight their experience. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you again for your kind words and trust in Smart Cellular.
Best regards,
Jeff S
Dear [Reviewer],Thank you so much for taking the time to rate Smart Cellular with a fantastic 5 stars! We truly appreciate your kind review and feedback.
We are thrilled to hear that you found our service excellent, prompt, and good value. It is always our top priority to provide exceptional customer service and offer competitive pricing. Knowing that we have lived up to your expectations is extremely rewarding for us.
Once again, thank you for your support and for choosing Smart Cellular. We look forward to serving you in the future and providing you with continued excellence in our products and services.
Best regards,
[Your Name]
“Having ordered and paid for a white phone that my daughter wanted for her birthday. The day before it was due to be delivered, I was told the blue phone i ordered wasnt available and did i want a purple one instead.
I advised i ordered a white phone and could they please confirm that the phone i ordered would be delivered on the date they confimed when i placed the order.
The day it was due to be delivered, I told they had extended their delivery times and i would get the phone in five working days which was three days after my daughters birthday.
There was no apology, just a matter of fact email stating they had extended their delivery time and that i was offered a different colour but declined to accept it, so nothing they can do.
After some very irate and frustrated emails (none of their telephone numbers work!!) over the course of three days, i eventually got a response from someone who finally said sorry and that they would try to help.
Anyway, my daughter received a white phone on her actual birthday - however it was not in the gift box i paid for and it certainly wasnt in the "excellent" condition that was advertised, it was covered in scratches on the screen and round the sides.
They did offer to take the phone back for a refund but quite honestly, dealing with this company makes me lose the will to live.
a) It is one thing to falsely claim on your website: "order within xx hours for delivery on xx date" when its actually just a guideline that you can extend at any point without warning after an order is placed;
b) but to then not even apologise and allow unsypathetic, unhelpful and very clearly untrained staff to contact customers and tell me its my fault my order wont arrive on time because i wouldnt change it to a different phone.
This is without a doubt the WORST company i have ever had the misfortune of dealing with.”
Dear Debbie,Thank you so much for taking the time to provide us with your feedback regarding your recent experience with Smart Cellular. We sincerely apologize for the issues you encountered during the process of ordering and receiving a white phone for your daughter's birthday.
Firstly, we completely understand your frustration and disappointment when we informed you that the blue phone you ordered was unavailable and offered a purple alternative instead. We should have ensured that the phone you initially ordered would be delivered on the confirmed date. We apologize for any inconvenience caused by the extended delivery time that was communicated to you on the day it was due to be delivered. It was our mistake, and there is no excuse for the lack of apology and matter-of-fact email you received.
We are truly sorry for the condition in which the white phone arrived on your daughter's birthday. The scratches on the screen and sides are completely unacceptable and do not meet the advertised "excellent" condition. We understand your disappointment, and we strive to exceed your expectations in terms of product quality and presentation.
We appreciate your patience and understanding throughout the course of the issue resolution. It should never have taken several irate and frustrated emails for someone to finally apologize and offer assistance. Please accept our sincerest apologies for the inconvenience caused by the unavailability of our telephone lines during that time.
Debbie, we genuinely want to make things right and improve your experience with our company. We value your feedback, and we would like to know how we can rectify the situation and ensure that this never happens again. Your input is important to us, and we want to regain your trust in our products and services.
Once again, we apologize for the inconvenience and frustration you faced. We are committed to addressing these issues and appreciate the opportunity to make amends. Please let us know how we can proceed to make things better for you.
Thank you for bringing these matters to our attention, and we look forward to your response.
Sincerely,
[Your Name]
Customer Support Team – Smart Cellular
Dear Alfred,Thank you so much for awarding Smart Cellular with a spectacular 5-star rating! We appreciate your kind words and taking the time to share your experience with us.
"My encounter with SmartCellular was just amazing! They are renowned for providing exceptionally well-maintained refurbished phones."
We are thrilled to hear that your encounter with us was nothing short of amazing! At Smart Cellular, we take pride in offering top-notch refurbished phones that are meticulously maintained to match or even surpass the quality of brand new devices. Your recognition of our commitment to excellence means the world to us.
Once again, thank you for your glowing review and for choosing Smart Cellular. We look forward to providing you with exceptional service in the future.
Best regards,
[Your Name]
Smart Cellular Team
Dear Reviewer,Thank you so much for taking the time to leave us a 5-star rating for Smart Cellular. We greatly appreciate your positive feedback. It is fantastic to hear that you found our service excellent and that the phone you received was in great condition.
At Smart Cellular, our goal is to ensure that our customers have a seamless experience and receive high-quality products. Your kind words motivate us to continue providing the best service possible.
We genuinely appreciate your support and recommendation. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help!
Best regards,
[Your Name]
Dear Midas,Thank you so much for leaving us a fantastic 5-star rating for Smart Cellular! We truly appreciate your kind words and your support.
We are delighted to hear that you found our delivery to be fast, and we are thrilled that you are satisfied with the product and service we provided. It is our utmost priority to ensure a seamless and enjoyable experience for our valued customers like you!
Once again, thank you for your wonderful feedback. We look forward to serving you again in the future.
Best regards,
[Your Name]
“I received the phone earlier than expected. Really happy with the price and the phone. It looks brand new and performs as I expected. Very happy customer”
Dear [Reviewer],Thank you so much for your outstanding 5-star review of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you received your phone earlier than expected.
We're delighted to know that you're really happy with both the price and the phone itself. Our team strives to offer the best deals without compromising on quality, making sure our customers get the best bang for their buck.
It's also fantastic to hear that your phone looks brand new and performs just as you expected. At Smart Cellular, we take great pride in thoroughly inspecting and refurbishing our devices, ensuring they meet the highest standards before reaching our customers' hands.
Once again, thank you for your glowing review and for choosing Smart Cellular. We're thrilled to have you as a satisfied and happy customer. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
[Your Name]
Smart Cellular Team
“Firstly the price was right, it was far more competitive than other companies. They had the model, iPhone xr, that I wanted. The colour shown was blue and when ordered that colour wasn't available but they gave me a choice of three different colours that I preferred and it was dispatched and I received the iPhone 2 days later.
It was very well packaged and in excellent condition. I would certainly recommend this company on my experience”
Dear valued customer,Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and recommendation of Smart Cellular.
We are thrilled to hear that you found our prices to be competitive and that we had the exact model, iPhone XR, you were looking for. We apologize for the inconvenience regarding the color availability, but we are glad to know that we were able to offer you alternative options that met your preferences.
Ensuring that our products are well-packaged and delivered promptly is of utmost importance to us, and we are delighted that your iPhone arrived in excellent condition just two days after dispatch.
We sincerely value your trust in our company and thank you again for sharing your positive experience with others. Should you have any further inquiries or require assistance in the future, please do not hesitate to reach out to us.
Best regards,
Smart Cellular Team
Dear Moni, Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us.
We're glad to know that we were able to provide good communication and promptly handle your query. It's wonderful to hear that you are happy with your iPhone purchase.
Your recommendation means a lot to us, and we can't thank you enough for taking the time to share your satisfaction. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thank you once again, and have a fantastic day!
Best regards,
jeff
