“I bought an iphone 13 pro in fair condition. Phone was far below market value so got a real bargain. phone was in flawless condition. Battery Health was 80% which is below the advertised 85% and above - howerver at such a good price im more than happy to live with it as the battery is healthy and charge lasts all day.”
Hi there,
Thank you for your feedback. If you’d like to discuss options about holding out or returning the phone, we’re here to help—please contact us.
Kind regards,
Team Smart Cellular
Hi Jennifer,
Thank you for your feedback. We’re glad the service was easy and quick for you.
If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
“Excellent service from Smart Cellular. The phone arrived in fantastic condition and I was pleasantly surprised to receive a free upgrade, which was a brilliant touch. The device works perfectly and I'm extremely happy with my purchase. Great value for money and I wouldn't hesitate to recommend Smart Cellular to anyone looking for a quality refurbished phone. Thank you!”
Hi Angus,
Thank you for your kind words. We’re glad the phone arrived in great condition and that the upgrade impressed you. It’s wonderful to hear you’re happy with the device and value.
If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
“They offer cheaper prices (£10-£15 cheaper than everywhere else for a £185 purchase), from what I can see.
I have the exact phone I wanted and it works perfectly. Two days after ordering, they emailed and called to offer a different colour. I said no thanks and chose to wait. I got the phone I wanted about 5 days after that. Unless it’s urgent, a 7 day wait is fine. Thanks for a great phone and a great service.”
Hi there,
Thank you for your feedback. We’re glad you got the exact phone you wanted, it works perfectly, and that our communication helped you along the way.
If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
Hi Sunita,
Thank you for your feedback. We’re glad the product was as described, arrived on time, and the service was great.
If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
“Overall experience was great, the phone was delivered within a couple of days of placing the order and I was kept updated throughout the process. I had concerns about the battery health however I received the phone with 94% battery health which was a lot more than I expected and the phone was in immaculate condition. I am very happy with this purchase and would be happy to shop with them again.”
Hi Andrew,
Thank you for your feedback. We’re glad delivery was quick, the battery health exceeded expectations at 94%, and the phone arrived in immaculate condition. We appreciate your kind words and are glad you’re happy with your purchase.
Kind regards,
Team Smart Cellular
Hi Alex,
Thank you for your feedback. We’re glad you experienced fast, efficient service.
If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
Hi Simon,
Thank you for your feedback. We’re glad the phone arrived within the advertised timescale and matched the description exactly, in excellent condition.
If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
“I highly recommend Smart Cellular. Their customer service is amazing and they answer questions super fast. I will definitely be shopping with them again.”
Hi there,
Thank you for your kind words. We’re glad our customer service met your expectations and that you found the answers quick. We look forward to helping you again in the future.
Kind regards,
Team Smart Cellular
“Recently, I purchased a 16 Pro Max from Smart Cellular in excellent condition. I am very happy with my phone; it was in like-new condition. Fast delivery, perfect packaging. I'll definitely purchase from them again.”
Hi there,
Thank you for your feedback. We’re glad you’re happy with the 16 Pro Max and that it arrived in excellent condition with fast delivery and great packaging.
If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
Hi Mike,
Thank you for your feedback. We’re glad you’re pleased with the refurbished iPhone, and that delivery was quick and communication was good.
If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
Hi Jeff,
Thank you for sharing your feedback. We’re glad to hear you’re happy with the phone and the value, and that the delay was worth the wait. If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
Hi there,
Thank you for sharing your feedback. We’re glad to hear you were satisfied with the excellent customer service, price, and that the phone arrived as described by the stated date. If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
Hi there,
Thank you for sharing your feedback. We’re glad to hear your phone is working perfectly. If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
Hi there,
Thank you for sharing your feedback. We’re glad to hear Tony was very helpful and that you had a positive experience. If you need anything else, we’re here to help.
Kind regards,
Team Smart Cellular
Hi there,
Thank you for sharing your feedback. We're glad you found the phone excellent value and that it arrived in good time. If you need anything else, we're here to help.
Kind regards,
Team Smart Cellular
