Smart Cellular Reviews

4.0 Rating 2,341 Reviews
77 %
of reviewers recommend Smart Cellular
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Where is my payment for my phone that we sent you 6weeks ago you keep saying we will ring you from your account department but they never ring 4times we have been told this have you totally ripped us off for £200 or will you actually contact us and pay us what you owe us Are order number is sc28918
Asked by Mr Clements (3 weeks ago)
Where is my refund? Can you prove, in ANY way, that your business has not 100% ripped me off? (Order #000078859). Don't bother asking me to email you again - that ship has sailed.
Asked by Nick Hassett (3 weeks ago)
I am still waiting fore my free gift
Asked by Yinus abid (2 months ago)
Hi, please email us at sales@smartcellular.co.uk
Answered by (2 months ago)
Why can’t re get a refund?
Asked by Stephanie McKiernan (3 months ago)
hi, email us at sales@smartcellular.co.uk
Answered by (2 months ago)
Still the same as a year ago... wish I'd done my research properly ordered 2 phones only recieved one and noones replying to my messages and the phone number doesn't work! Absolutely shocking customer service! I must've been one of the unlucky ones to get ripped off out of £215!!!! As also never recieved a confirmation that I ordered the phones only to say 1 is out for delivery
Asked by Tania rivers (3 months ago)
Why do you not respond to emails? Your telephone number is useless! No one picks up! You take peoples money, fail to supply the product and services that you advertise on the website. REFUND MY MONEY PLEASE!
Asked by Paul Mallon (5 months ago)
Just wondering if you had any luck in getting hold of anyone? I am having the same issue with them. Bought a phone over 2 weeks ago from them and had nothing but generic emails. 1st one said phone was getting picked and dispatched. 2nd & 3rd emails a week later saying they are really busy and it will be sent out soon but still nothing. They haven't replied to any emails or messages.
Answered by James Edmondson (4 months ago)
Also in the same boat. Ordered 2 phones for my kids for Xmas recieved 1 and they haven't sent the other. But no contact whatsoever now reading messages and not responding ?
Answered by Tania rivers (3 months ago)
Can someone get in touch with me as I am Now very concerned about a phone I’ve sent to you to sell. Please can someone get back to me asap
Asked by Michelle brown (5 months ago)
Ordered IPhone6XL, with money taken from my bank on 14th Dec. Still not delivered. Dr F Cook, Swallows Cottage, Greens Lane, Downholland, L31 4LS, When is it likely to arrive?
Asked by Dr Fred Cook (1 year ago)
Has anyone received there refund
Asked by Hannah (1 year ago)
Great service and fast delivery. Thanks
Answered by Mark John (1 year ago)
Did you get your refund ??
Answered by Selima (1 year ago)