Dear Tony,
Thank you for your fantastic 5-star review! We’re delighted to hear that you appreciated our clear explanations and timely delivery. Your satisfaction is incredibly important to us, and it’s always great to know that we’re meeting your expectations.
If you have any further questions or need assistance down the road, please don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“Ordered a phone 2 weeks ago. Still hasn’t arrived. They NEVER answer phone calls and seldom respond to emails. They also owe me a refund on another phone I returned to them. I sent this phone special delivery and signed for. Someone at the company actually accepted my return and signed for it over a week ago. Still no refund and no phone. A double whammy. Hopeless communication. Totally frustrating and unacceptable customer service. When this is sorted. Never again!”
“I purchased an Iphone 12. The condition is perfect. It was listed as pristine and it certainly was. The casing doesn't show any wear so you wouldn't think that it has been pre owned. Delivery was great it arrived 2 days after it was ordered, as stated. The purchase price was reasonable and affordable, for a nearly new item.
I would in future most definitely use smart cellular again. Great product and great service.”
“Experience could have been better! Have used Smart Cellular before and everything was good. This time my order took 2 weeks to come and it was impossible to to talk to anyone as no one aswered the helpline and emails were not replied to. Eventually managed to get son response fron the online chat but still no explanation for the delay!”
“The phone I received was not that I ordered and I got it late for 3 days. When contacting customer service about return and refund, they just not reaching back to me.”
“Ordered a Samsung S22 Ultra which duly arrived promptly well packaged. The handset is in pristine condition as advertised. Excellent price and good communications after a minor hic-up. Very happy with the Ease of the transaction even though I ordered as a quest using my PayPal account. I will recommend Smart Cellular friends and colleagues”
“So far so good, purchased Iphone 13 in excellent condition, the phone came in 5 days and was in excellent condition, I'm happy with my purchase. I contacted support to check on dispatch, received same day reply.”
“Really happy with me new phone. It was so easy to order and it came the next day and it was the right price. I highly recommend using Smart Cellular. 5 stars would give more if it was possible.”
“Bought an iPhone 12 Pro in 'Pristine' condition - it arrived exactly on time as promised and the condition was like new - no scratches or sign of any use on screen or case. My daughter was very, very happy with it.
Thank you”
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're thrilled that our product and service met your expectations perfectly.
Your satisfaction is our top priority, and we truly appreciate your positive feedback. If you have any questions or need assistance in the future, please don't hesitate to reach out. We can't wait to serve you again!
Best regards,
The Smart Cellular Team
“Terrible service. Avoid this company. No response from multiple customer service emails / telephone calls / live chat after 8 days so far. Their prices may be competitive but not worth the risk if anything goes wrong.”
Dear Waynos,
Thank you for your incredible 5-star review! We’re delighted to hear that your phone arrived perfectly and was shipped out quickly. It’s always great to know we’re providing competitive pricing compared to other sites!
Your satisfaction is our priority, and we appreciate your positive feedback. If you need anything else or have questions in the future, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“Delighted with the excellent service, and unbeatable (by quite a lot) price for my 'Pristine' Samsung S23.
Exactly as described i.e. like new
Quick delivery, and a great warranty.
Very solid bespoke packaging
Delighted”
Dear Dsve,
Thank you for your wonderful 5-star review! We're absolutely delighted to hear that you're so pleased with the excellent service and unbeatable price for your 'Pristine' Samsung S23. It’s fantastic to know it arrived exactly as described and that you appreciated our quick delivery and solid packaging.
Your satisfaction is our priority, and your positive feedback truly motivates us. If you have any questions or need support in the future, please don’t hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Smart Cellular Team
“I was very happy with the service of this company. The product was as described and the warranty gives added leave of mind. The communication could have been better concerning delivery but overall a good service and good product”
Dear Valued Customer,
Thank you for your wonderful 5-star review! We’re thrilled to hear that you are happy with our service and that the product met your expectations. It’s great to know that the warranty provided you with peace of mind.
We appreciate your feedback regarding our communication about delivery and will strive to improve in this area. Your satisfaction is very important to us, and we’re grateful for your constructive comments.
If you need any assistance or have questions in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
