“Excellent quality of service. No hassle ordering and the phone was dispatched very quickly and very well protected for postage. The phone was in excellent condition and great value for money. I would highly recommend Smart Cellular and will be using them again.”
Dear Darren,
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had an excellent experience with our service and that your phone was dispatched swiftly and securely.
It’s wonderful to know that the quality and value met your expectations! Your recommendation means the world to us. If you ever need assistance in the future, please feel free to reach out.
Best regards,
The Smart Cellular Team
“I ordered two iPhones at great prices. Both arrived on good time as described in perfect condition. However neither phone arrived with the ordered accessories, but the customer service was good in terms of refunding.”
“Initially I was very happy with the updates on my order but then I started being told that my order would be despatch by the end of next week. This came and went several times, and then no feedback or response to any of my emails…just ignored. This made me very worried that I wouldn’t received my daughter’s Christmas present. I rang and left voicemails but still no update. I was that worried that I thought I may have been scammed and contacted my credit card company to start proceedings. Only when I emailed/left a voicemail informing them of what I had had to do was I told that my ordered had actually been despatched! It then turned up by the end of that day on a recorded service with Royal Mail!
Too worrying for me to ever consider buying from them again.”
“Great service, phone was even better than described, with a timely delivery and very helpful staff when I wanted to ask a question (easy access to helpful staff via a phone call).
I will definitely use this company again.”
“Ordered a phone which said delivery 3-5 days however on website it was saying Order now for quick delivery: finally received phone 2 weeks later after chasing and chasing. When phone arrived it was not what I would call excellent condition but good condition. Will be keeping as needed a phone and have been without one for 2 weeks. This is my family’s second purchase from your company and the phone that I brought which was good condition was in better condition than this one.”
“Quick delivery and good prices, however I ordered an excellent condition and received a phone in good condition but not excellent. Screen is scratched all over as are the top corners. Looks like it’s never seen a case or screen protector.
That being said the price is good and competitive with it’s warranty”
“The iPhone 12 I purchased was just as described - pristine! The packaging was first class and delivery was quick. Will definitely use Smart Cellular again in the future.”
“Absolutely terrible service. Ordered phone over two weeks ago for daughter for Christmas. Her only present and still not arrived. Was advised delivery in 3 to 5 days. They barely answer phone, when then do they tell you it is being dispatched and will receive Royal Mail notification and never do. They do not send email confirmations. They are also very rude on the phone. Very stressful and would never use again. Would not recommend them. Still not received phone.”
“Excellent quality of service. From ordering to the phone being dispatched and arriving quickly. It was well protected for postage. The phone was in a good condition and a great buy. I would highly recommend Smart Cellular and will be using them again.”
“I've sold my iPhones, the price received was different, lower than the first estimated but the process was quick, within a week then money was in my account, definitely recommend it!”
“2 weeks since delivery...After lots of searching for a nearly-new iPhone 13 Mini I settled on Smart Cellular; their price (after including a £15 discount code) and 18 month guarantee made them the most competitive. I chose a Pristine condition model in the colour I wanted and to my delight received a brand new, unopened one. Loving my new phone, really. Questions I had between order and delivery were answered promptly and delivery was fine. The only issue was that the bonus accessory pack included with my purchase on Black Friday was not sent; they are dealing with this now and I'm confident this will be resolved. Would recommend.”
“I ordered a pristine condition Samsung mobile and that's what I got..I cannot annot fault it. It was very competitively priced and was delivered in good time.
Would recommend and use again.”
“Bit of a delay getting the phone. Guys, just let the customer know!!!. Phone is practically new except one small scratch on the screen.
Price very good. Cheapest of anywhere.”
