“Absolutely abysmal of a company. Very poor communication, lied about my order over and over again and took forever to get a refund. Can't make any contact with anyone, avoid at all cost.”
Dear Joynul,Thank you so much for taking the time to provide us with your valuable feedback about your experience with Smart Cellular. We sincerely appreciate customers like you who share their thoughts, as it allows us to improve our services.
We would like to apologize for any inconvenience you experienced due to poor communication and the delay in receiving your refund. We understand the frustration this may have caused you, and we deeply regret any inconvenience caused. Rest assured, we take your feedback seriously, and we will do everything within our power to rectify these issues.
We would like to improve our services and ensure that such issues never happen again. Therefore, we kindly request your assistance. Could you please provide us with more details about your specific encounter, such as your order number or any other relevant information? This will greatly help us in investigating the matter thoroughly and taking the appropriate measures to prevent similar occurrences in the future.
Once again, we truly appreciate your feedback and apologize for any distress caused. Please know that we are committed to improving our communication and refund processes. We look forward to hearing from you and working towards a resolution.
Thank you for your understanding and cooperation.
Warm regards,
Smart Cellular Customer Support
“Smart Cellular has been a great choice for me to get a refurbished iPhone! Delivery of the phone was quick, safe, and well-packaged. I am having fun with my new phone!”
Thank you so much Bryson for your 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that our refurbished iPhone has been a great choice for you. We take pride in our quick and safe delivery, ensuring that your phone arrives in excellent condition. We're delighted to know that you're having fun with your new phone! If you have any further questions or need assistance, feel free to reach out. Thank you once again for choosing Smart Cellular!
Thank you so much for your fantastic 5-star rating of Smart Cellular! We really appreciate your kind words and are thrilled to hear that you are pleased with your purchase of the Excellent iPhone 13. We strive to provide great customer service and it's wonderful to know that we were able to meet your expectations. Also, we're glad the delivery was speedy and efficient. Many thanks again for choosing Smart Cellular.
Dear valued customer,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your support and feedback. We're thrilled to hear that you found the phone as described and that you were recommended to our company by your daughter.
At Smart Cellular, we strive to provide top-notch products and excellent customer service. Your positive experience means a lot to us and we're glad we could meet your expectations. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us.
Once again, thank you for choosing Smart Cellular and for your kind words. We look forward to serving you again!
Best regards,
Smart Cellular Customer Service
“I am very happy with the iphone xr which I purchased from Smart Cellular. I was very impressed with their website and I believe the prices for the iphones was very reasonable. I received my iPhone in excellent condition and the packaging was very secure. Thanks Smart Cellular.”
Dear valued customer,Thank you so much for taking the time to rate Smart Cellular with 5 stars! We truly appreciate your positive feedback. We are absolutely delighted to hear that you are very happy with your purchase of the iPhone XR from us.
It's fantastic to know that our website left a strong impression on you and that you found our iPhone prices to be reasonable. We strive to offer competitive prices to ensure our customers get the best value for their money.
We are also thrilled to hear that your iPhone arrived in excellent condition and the packaging provided ample protection. We take great care in ensuring the safe delivery of our products, so it's wonderful to know that it met your expectations.
Once again, we sincerely thank you for choosing Smart Cellular and for sharing your positive experience with us. If you have any further questions or require any assistance in the future, please don't hesitate to reach out to us. We are always here to help.
Best regards,
[Your Name]
Smart Cellular
Dear Samantha,Thank you so much for taking the time to rate Smart Cellular with five stars! We truly appreciate your positive feedback and are thrilled to hear that you had an excellent experience with us. We pride ourselves on providing an excellent price, quick delivery, and high-quality products, so we're glad to know that you are pleased with the new phone you received.
If you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us. We value your satisfaction as our top priority and look forward to serving you again.
Best regards,
Jeff
Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your kind words about your experience with Smart Cellular. We are delighted to hear that you got the phone you wanted and that the cost was not as expensive as you anticipated. We strive to provide our customers with affordable options while ensuring high-quality products. Thank you for choosing Smart Cellular, and we hope to serve you again in the future!
Dear [Reviewer],Thank you so much for taking the time to leave us a glowing 5-star rating for Smart Cellular! We greatly appreciate your feedback and support.
We're thrilled to hear that your new iPhone 13 Pro Max arrived promptly and exceeded your expectations in terms of its condition. Delivering products in top-notch condition is always our aim, and we're delighted that we were able to meet and surpass your hopes.
If there's anything else we can do to enhance your experience or assist you further, please don't hesitate to reach out. We're here to ensure your satisfaction every step of the way.
Thank you again for choosing Smart Cellular, and we look forward to serving you in the future!
Warm regards,
[Your Name]
Hi Eric! Thank you so much for your incredible 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that your iPhone 13 Pro is in great condition. We are delighted that you're happy and satisfied with your purchase. Your satisfaction is our top priority, and we're always here to assist you with any future needs you may have. Many thanks once again and have a fantastic day!
Dear [Reviewer's Name],Thank you so much for taking the time to rate Smart Cellular with five stars! We greatly appreciate your positive feedback.
We are thrilled to hear that you ordered 2 iPhone 12s from us and that they arrived in good time. It's fantastic to know that everything is going well so far. If you ever need any assistance or have any questions regarding your products, feel free to reach out to our dedicated customer support team.
Once again, we sincerely appreciate your high rating and for choosing Smart Cellular. We strive to continue providing exceptional products and services to all our valued customers.
Best regards,
[Your Name]
Dear [Reviewer],Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your feedback and are thrilled that you had a positive experience with our service.
We are glad to hear that you were able to use a fresh phone at a good price to replace your lost phone. Our team is committed to providing high-quality products at affordable prices, and we're happy to know that we could meet your needs.
If you have any further questions or require any assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future.
Warm regards,
[Your Name]
Dear Sarah,Thank you so much for your amazing 5-star rating of Smart Cellular! We greatly appreciate your support.
We're thrilled to hear that you think our phone is really great and that it arrived with no damages. Ensuring that our products arrive in perfect condition is one of our top priorities, and we're glad to know that we met your expectations.
Once again, thank you for your positive feedback. Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help!
Best regards,
[Your Name]
Dear Steve,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We sincerely appreciate your positive feedback and are thrilled to hear that you are happy with your recent purchase.
We are delighted to know that the iPhone 8 you received is in excellent condition, boasting 87% battery life, and all at a good price. Your satisfaction is our utmost priority, and it brings us joy to know that we met your expectations.
We apologize for any inconvenience caused by the slight delay in the delivery, but we're glad to hear that the phone ultimately arrived as intended. We appreciate your patience and understanding throughout the shipping process.
Once again, Steve, thank you for choosing Smart Cellular. We value your business and hope to serve you even better in the future. Should you have any further inquiries or require assistance, please don't hesitate to reach out to us.
Best regards,
[Your Name]
Smart Cellular Team
Thank you so much for giving Smart Cellular a 5-star rating! We really appreciate your feedback and are thrilled to hear that you are pleased with our service. Unbeatable quality and value, combined with prompt delivery, are our top priorities, and we are glad that we could meet your expectations. Thank you once again for choosing Smart Cellular.
“Bought 2 phones from here in the last month, both iPhones se2020. One for my son for xmas present and bought myself one as was pleased with the quality of the first one. Although I was concerned the first phone didn’t arrive in the 2day predicted time (about 8days) still worthy of 5stars. Would definitely recommend (and will probably buy the wife one soon)”
Thank you so much, Phil, for your amazing 5-star rating! We're delighted to hear that you purchased not one, but two iPhone SE2020s from Smart Cellular in the last month. It's fantastic to know that you were pleased with the quality of the first phone, leading you to buy another as a Christmas present for your son. We apologize for any delay in the delivery, but we're glad to hear that it didn't diminish your overall satisfaction. Your recommendation means a lot to us, and we appreciate your support. Should you decide to buy a phone for your wife in the near future, please know that we'll be more than happy to assist you. Thanks again!
Thank you so much for your excellent 5-star rating of Smart Cellular! We truly appreciate your support and are thrilled to hear that you are very happy with the phone. Nothing makes us happier than providing excellent service to our valued customers like you. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Smart Cellular!
Dear [Reviewer's Name],Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. It's great to know that the phone you received fully matched your expectations and was just as described.
At Smart Cellular, customer satisfaction is our top priority, and your review lets us know that we are on the right track. We are committed to offering high-quality products and exceptional service to all our valued customers.
Once again, we appreciate your kind words and your support. Should you have any further inquiries or need assistance, please do not hesitate to reach out. We are here to help!
Best regards,
[Your Name]
Smart Cellular Team
“I’d love to give a top review. Most importantly the iPhone 15 handset was in pristine condition. The reason this is not a perfect experience is because I had great difficulty receiving my order and ended up receiving it approx 2 weeks after purchasing. I had to do a lot of chasing to try and get customer service to help. Also the extra cable and UBS plug were overpriced and wish I’d have ordered elsewhere for the saving but other than that happy overall and would use again.”
Dear Vic,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We really appreciate your feedback and we're glad to hear that you were satisfied with the condition of the iPhone 15 handset.
We apologize for the inconvenience you experienced with the order fulfillment process. We understand that waiting for two weeks to receive your purchase can be frustrating. We'll definitely take your feedback into consideration and work on improving our delivery times.
We're also sorry to hear that you found our extra cable and USB plug to be overpriced. We strive to provide our customers with the best value for their money, so we'll make sure to review our pricing and consider adjustments.
Overall, we're pleased that you had a positive experience with us and we would be honored to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you again for choosing Smart Cellular!
Best regards,
Smart Cellular Customer Service
Dear [Reviewer],Thank you so much for taking the time to rate Smart Cellular with 4 stars! We greatly appreciate your feedback and are delighted to hear that you were satisfied with your experience.
Lovely item just as described. We strive to provide accurate product descriptions so our customers can make informed decisions, and we're glad to know that you found your item to be exactly as expected.
Once again, we thank you for choosing Smart Cellular. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
[Your Name]
Dear Jim,Thank you so much for your outstanding 5-star rating of Smart Cellular. We truly appreciate your positive feedback and are thrilled that you had such a great experience with us.
We are happy to hear that the price was keen and that we were able to negotiate a further discount for you. We pride ourselves in offering competitive prices and ensuring customer satisfaction.
It's also fantastic to know that you received your order quickly and in excellent condition. We strive to provide efficient delivery service and ensure that all products are in pristine condition upon arrival.
Once again, thank you for taking the time to share your positive experience. We value your business and we look forward to serving you again in the future.
Best regards,
[Your Name]
