“Received telephone in good time but on arrival there was something wrong with the volume, I was unable to hear who I was speaking to.
Phone was sent back and awaiting response either new phone or refund.... Hopefully new working phone.”
Dear Devinder,Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us.
Ensuring our customers' satisfaction is our top priority, and it's feedback like yours that helps us know we're on the right track. We strive to provide excellent products and services that meet the needs of our customers, and we're glad we could do that for you.
Please remember that we are here for anything you may need. If you ever have any questions or require assistance, please don't hesitate to reach out to our friendly customer support team. We're more than happy to help in any way we can.
Once again, thank you for choosing Smart Cellular and for your feedback. We look forward to serving you again in the future!
Best regards,
Smart Cellular Customer Support
“Very happy with handset although only gripe was with the ability to track with customer service. Shame that this side of the business let the experience down. If you don't pay or opt for the premier service don't expect your handset to arrive quickly.”
Dear Thank you so much for taking the time to leave us your valuable feedback on Smart Cellular. We genuinely appreciate your kind words and are thrilled to hear that you are satisfied with our services. Making our customers happy is what we strive for every day, and knowing that we have achieved that with you brings us great joy.
We are constantly working to ensure that our customers receive top-notch service, and your feedback is a confirmation that we are on the right track. We believe that excellent communication, reliable network coverage, and transparent pricing are essential aspects of providing a great cellular experience, and we are glad that you have recognized those qualities in our service.
If you ever need any assistance or have any further queries, please do not hesitate to reach out to us. Our dedicated customer support team is always here to help you with anything you need.
Once again, thank you for choosing Smart Cellular and for sharing your positive experience with us. We truly value your support and look forward to serving you again in the future.
Warm regards,
Customer Experience Team
Smart Cellular
Dear Chris,Thank you so much for taking the time to share your feedback on Smart Cellular. We truly appreciate your kind words and are thrilled to know that we have made you a happy customer.
At Smart Cellular, our top priority is to ensure customer satisfaction, and we're delighted to hear that we're on the right track. Our dedicated team works tirelessly to provide excellent service and quality products that meet our customers' needs.
If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. We're always here to help!
Thank you once again for your support and for choosing Smart Cellular.
Thank you so much for taking the time to provide us with your valuable feedback on Smart Cellular! We truly appreciate your input and are elated to hear that you had a pleasant experience with us.
Our team at Smart Cellular is always striving to provide the best service and create happy customers like you. We take immense pride in offering top-notch customer service, reliable networks, and innovative products tailored to your needs.
Should you require any assistance in the future, please do not hesitate to reach out to us. We are here to help and ensure that your journey with Smart Cellular remains exceptional.
Thank you once again for your kind words and for choosing Smart Cellular. We look forward to serving you in the future!
Best regards,
Smart Cellular
“The phone arrived and at first inspection looks fine. I was unable to use it as it was sent with the wrong charging cable, my present phone has a different one. Once I had found out which cable it needs I have bought one and charged the phone but haven't used it yet.
I have emailed and phoned Smart Cellular asking for the correct cable but so far - no response. It's very disappointing. As I am yet to use the phone I can't review it. Perhaps Smart Cellular will find the time to get in touch and send an appropriate cable. Is that 'pie in the sky', I wonder.”
Dear,Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate it!
We're thrilled to hear that you had a positive experience with our customer service team. Providing excellent support is one of our top priorities, and we work hard to ensure that our customers are satisfied with our assistance. Your kind words reinforce the effort we put into making our customers happy.
We understand that minor signal issues can be frustrating at times, and we're constantly working on improving our network to provide a seamless experience for our customers. Rest assured, we take your feedback seriously and will continue to make enhancements to enhance our signal strength.
If you ever need any further assistance or have any questions, please don't hesitate to reach out to our dedicated customer support team. We're more than happy to help you in any way we can.
Thank you once again for your valuable feedback. It means a lot to us!
Sincerely,
The Smart Cellular Team
“Visually iPhone excellent condition
Had to send back as sound tinny & battery lost its charge rapidly
Top marks for no issue return - just awaiting refund”
Thank you so much for taking the time to share your valuable feedback about Smart Cellular! We truly appreciate your kind words and are delighted to hear that our services have met your expectations.
At Smart Cellular, customer satisfaction is our top priority, and we are thrilled to have made you happy. We constantly strive to deliver exceptional services, and your positive experience reaffirms our commitment to excellence.
If you ever need any assistance or have any questions, please don't hesitate to reach out. Our customer support team is always here to help, and we will do our best to provide you with prompt and effective solutions.
Thank you again for your amazing feedback. We value your support and look forward to serving you in the future!
Best regards,
Smart Cellular Team
“I ordered a phone and it took nearly a month to arrive however, when it did, it was pristine with a brand new battery.
I have to say I am delighted with the phone but also I have to say I feel the length of time I had to wait for the phone is unsatisfactory. If you’re not in any rush then I would definitely recommend this company. This is just my experience and opinion”
Dear Lin,Thank you so much for sharing your feedback about Smart Cellular. We truly appreciate your kind words and are thrilled to hear that you are satisfied with the service we have provided.
Customer satisfaction is our top priority, and we are delighted to know that our efforts have made you happy. We constantly strive to offer a seamless and user-friendly experience, and your positive review reassures us that we are on the right track.
If you ever find yourself in need of assistance or have any further questions, please don't hesitate to reach out to us. Our dedicated support team is always here to help you.
Once again, thank you for choosing Smart Cellular, and we hope to serve you again in the future.
“Customer service was good but if i had not asked, the item i had ordered could have taken weeks. I did not realise but some items are not in tock but are advertised. Customers would not receive the items until they are found.
Thankfully customer service helped find an alternative that was in stock albeit in a different colour.”
Dear [Reviewer],Thank you so much for taking the time to provide your feedback on Smart Cellular. We truly appreciate your support and value your opinion.
We're thrilled to hear that you are happy with our service! We strive to ensure customer satisfaction, and it's great to know that we are succeeding in making you happy. Your kind words truly motivate us to continue delivering the best experience possible.
Please remember that our dedicated customer support team is always here to help you with any concerns or queries you may have. Whether you need assistance troubleshooting any issues or have questions about our plans and services, we are just a phone call away.
Once again, we appreciate your valuable feedback and thank you for being a part of the Smart Cellular family. We look forward to serving you with excellence in the future.
Have a fantastic day!
Warm regards,
Smart Cellular Team
“I like the phone but customer service was really bad. No one picked up when I called. I tried to send a message about the battery life of the new phone and no one has responded”
Dear [Reviewer's Name],Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate your kind words and are delighted to hear that you are happy with our service.
At Smart Cellular, our main goal is to ensure customer satisfaction, and it warms our hearts to know that we are succeeding in making you happy. We are glad that you find our products and services up to your expectations.
If you ever need any further assistance or have any queries, please do not hesitate to reach out to us. Our friendly customer support team is always here to help and provide you with the best experience possible. We value your satisfaction and aim to exceed your expectations at every turn.
Thank you once again for your valuable feedback. We look forward to continuing to serve you and providing you with the utmost satisfaction.
Warm regards,
[Your Name]
Smart Cellular
“Is a good website, but these are 3 Rd party sellers. They advertise quick delivery, but I've been waiting 2 weeks and response is not good as no phone number only email reply
Within 72 hours”
Dear valued customer,Thank you so much for taking the time to share your feedback on Smart Cellular. We genuinely appreciate hearing from our customers and are thrilled to receive such positive comments.
Your kind words make us proud of our efforts in providing exceptional customer service. Ensuring our customers' happiness is a priority for us, and we are delighted to hear that we have met your expectations.
Please know that we are here to assist you whenever you need further assistance. If you have any questions or require any additional support, please feel free to reach out to our friendly customer service team. We would be more than happy to help you with anything you need.
Once again, thank you for your kind words and for choosing Smart Cellular. We aim to deliver the best possible experience, and your feedback reassures us that we are heading in the right direction. We look forward to serving you in the future.
Warm regards,
The Smart Cellular Team
“Iphone X ordered on the 23/2/24
Delivered on the 9/3/24 but with faulty power cable
Contacted Smart Cellular through chatbot to get a new cable but after 3 separate conversations still no cable.
I was asked leave a review via Tim Roland and explained the situation and a new cable and ear pods were delivered in 2 days.
All sorted out by 22/3/24
The phone is in great condition with 87% battery life but the after sales support is a bit poor.
I'm afraid It spoilt what was a good transaction.”
Dear Ed,Thank you so much for taking the time to provide us with your feedback on Smart Cellular. We truly appreciate hearing from our valued customers like you.
We're delighted to hear that you've had an outstanding experience with our customer service representatives. Providing excellent and efficient support is one of our top priorities, so we're glad that we were able to assist you promptly and professionally.
We also appreciate your positive remarks about the quality of our products. We strive to offer the latest and most reliable cellular devices to ensure our customers' satisfaction.
If you ever require any further assistance, product recommendations, or have any questions, please don't hesitate to reach out. Our dedicated customer support team is always here to help.
Thanks again for your feedback, Ed, and we look forward to serving you again in the future!
Warm regards,
[Your Name]
Smart Cellular Team
Dear [Reviewer's Name],Thank you so much for taking the time to share your feedback on Smart Cellular. We appreciate your kind words and are thrilled to hear that you've had a positive experience with our services.
At Smart Cellular, our primary aim is to bring maximum joy and satisfaction to our customers, and we are glad to know that we're succeeding in achieving that goal. We constantly strive to ensure that our services are top-notch and leave our customers happy.
If you ever encounter any issues or have further queries, please don't hesitate to reach out to us. Our dedicated support team is always here to assist you in any way possible. We pride ourselves on providing timely and helpful solutions to our customers' needs.
Once again, thank you for your valuable feedback. We truly appreciate your support, and we're grateful to have you as a satisfied customer. If there's anything else we can do to further enhance your experience with Smart Cellular, please let us know.
Wishing you a fantastic day!
Warm regards,
[Your Name]
Smart Cellular Team
“This would have been a 5 Star review as the phone was as described but delivery was supposed to be next day. After chasing them item was dispatched 7 days later which was disappointing as this was a birthday present. It will be interesting to see if the free gifts are sent as I am still awaiting them from previous purchases.”
Dear ,Thank you so much for taking the time to share your feedback about Smart Cellular. We greatly appreciate your kind words and are thrilled to hear that our service has left you satisfied.
At Smart Cellular, customer satisfaction is our top priority, and we are constantly striving to provide the best possible experience to all our users. We are glad to know that we have succeeded in making you happy with our services.
If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. Our dedicated support team is always here to help and ensure that you have the best possible experience with Smart Cellular.
Once again, we sincerely appreciate your feedback and we are grateful to have you as a satisfied customer.
Warm regards,
Smart Cellular Customer Support
Dear ,Thank you so much for taking the time to provide us with your valuable feedback about your experience with Smart Cellular. We truly appreciate your input and are thrilled to hear that our service has left a positive impression on you.
At Smart Cellular, we prioritize the satisfaction of our customers, and we are delighted to learn that we are meeting your expectations. It is our constant endeavor to provide exceptional service that consistently exceeds your needs.
Your words have motivated our team, and we will continue to work hard to maintain the high standards that we have set for ourselves. We strive to ensure that every interaction you have with us is seamless and hassle-free.
If you ever need any further assistance or have any questions, please do not hesitate to reach out to us. We are here to help and are committed to ensuring that you have the best possible experience with Smart Cellular.
Thank you once again for your kind words and continued support. We are grateful to have you as a valued customer.
Warm regards,
Smart Cellular Team
“The price of phone was good but delivery very late and after many times trying to contact them was told that they were out of stock and would send as soon as possible. Unable to speak on phone, did not answer texts and it took three times on the ‘live chat’ to find out what was happening. I also sold my old phone to them and am still waiting for my postage to be refunded after sending copy of receipt as requested which was sent on the 8th February. Customer service and communication very poor.”
Dear Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate your input and are thrilled to hear that you are satisfied with your overall experience with us. It's always a pleasure to know that our efforts to make customers happy are paying off.
We take great pride in providing excellent service and ensuring that our valued customers like you receive a seamless experience. Your kind words motivate us to continue delivering the best service possible.
If there's anything else we can do to assist you or if you have any further questions, please do not hesitate to reach out. Our dedicated support team is always here to help you.
Once again, thank you for choosing Smart Cellular, and we look forward to serving you in the future!
Warm regards,
Smart Cellular Customer Service
“Phone arrived in thr tike scale given. Not the right colour and nor pristine. Was more very good. Emailed explaining this and was told 2 days to reply. It's now been 3 days and still waiting.”
Dear Keith,Thank you so much for taking the time to leave us such a positive review of Smart Cellular! We truly appreciate your kind words and support.
It warms our hearts to hear that you are satisfied with our service and find our team helpful and knowledgeable. Providing excellent customer service is one of our top priorities, and we are thrilled to know that we are meeting your expectations.
Your feedback serves as a great encouragement to all of us here at Smart Cellular, as we strive to make our customers happy and provide the best possible experience. We value your trust in us and are genuinely grateful for your loyalty.
Please remember that our dedicated team is always here to assist you. If there's anything else we can do to further improve your experience or if you need any help in the future, please don't hesitate to reach out to us. We would be more than happy to assist you!
Once again, thank you for your wonderful feedback and choosing Smart Cellular.
Warm regards,
Smart Cellular
Dear Peter,Thank you so much for taking the time to provide us with your valuable feedback on Smart Cellular. We truly appreciate it!
We are thrilled to hear that our services have met your expectations and that you are satisfied with the overall experience. At Smart Cellular, customer satisfaction is our top priority, and your positive feedback reaffirms that we are on the right track.
If there is anything else we can assist you with or if you have any questions, please do not hesitate to reach out to us. Our dedicated team is always here to help and ensure that you have a seamless and enjoyable experience with our products and services.
Once again, thank you for choosing Smart Cellular. We are grateful for your support and look forward to serving you in the future.
“Phone arrived promptly. I had a couple of queries after delivery but my questions weren't answered, I was just sent a generic reply saying I could exchange the phone or return for a refund”
Dear [Reviewer's Name],Thank you so much for taking the time to share your feedback on Smart Cellular. We genuinely appreciate your kind words and are thrilled to learn that you had a positive experience with our service.
At Smart Cellular, customer satisfaction is our top priority, and your feedback reassures us that we are succeeding in our mission. We strive to exceed expectations by providing exceptional customer service and ensuring seamless connectivity at all times.
We are here to assist you in any way we can, so please don't hesitate to reach out if you have any further queries or require any assistance. Our dedicated support team is always available to help.
Once again, thank you for choosing Smart Cellular, and we hope to continue serving you with utmost satisfaction in the future.
Warm regards,
[Your Name]
Smart Cellular Team
Dear Sean,Thank you so much for taking the time to provide us with your feedback on Smart Cellular. We truly appreciate it!
We are thrilled to hear that you are satisfied with our service and that we have been able to make you a happy customer. Our team works hard to ensure that our customers receive the best possible experience, so your kind words mean a lot to us.
If there is ever anything we can assist you with or if you have any questions, please don't hesitate to reach out to us. We are always here to help!
Once again, thank you for your support and for choosing Smart Cellular. We value your business and look forward to serving you for many more years to come.
