Smart Cellular Reviews

“ Ordered a 'pristine' iPhone 11 as a gift and was pleasantly suprised that it came in an Apple box (not the original box). This looked as good as a new one, but at a far cheaper price combined with an extra £15 discount. Delivery is slow and did not arrive by the date stated. With the 18-month warranty, it is always safe buying one from Smart Cellular. ”

“ The best part was the team matched my price even after regrading which other companies offered 🔥🔥🔥 ”

“ Great phone in excellent condition good price arrived well packaged service is very good ”

“ Ordered a 'pristine' iPhone 11 as a gift and was pleasantly suprised that it came in an Apple box (not the original box). This looked as good as a new one, but at a far cheaper price combined with an extra £15 discount. Delivery is slow and did not arrive by the date stated. With the 18-month warranty, it is always safe buying one from Smart Cellular. ”

“ Very good condition good value for the money good delivery time , I can highly recommend Smart Cellular ”

“ They upgraded my choice as i didn’t mind what colour I had. Bonus. Nothing else to pay. Everything perfect. Very happy and switch from old phone incredibly easy. Kept me informed about delivery. Highly recommend. ”

“ I sent two phones into sell, the price I was quoted was not met, and was offered a stupid price, I have asked for my phones to be returned numerous times and I’m still battling for them to be returned. I would not use this company or recommend them. I was told my phones were with the returns department and would be shipped back last Monday. And I’m still getting offers to sell, they are not listening to my request. ”

“ Between 8–13 October 2025, I received a series of contradictory, unprofessional, and false statements from their staff: Shelly (8 Oct) – Promised the returns team would begin “immediately” once order numbers were provided. ”

“ Took 3 weeks to arrive despite receiving a phoney dispatch notification. I cancelled the phone after 1 week - heard nothing Messaged (I have the transcript) emailed returns@ & sales@ and telephoned 3 weeks later the phone arrived after I should have been refunded Stay away it seems they send out the wrong colours and take ages to do so. ”

“ Having got through to you once - you said you would sort it and either refund or exchange, and as agreed sent the phone to you. ”

“ I emailed and spoke to 'Scott' on the phone multiple times and he promised me a refund on numerous occasions, but I never received anything back from them. ”

“ Even after these broken promises, Smart Cellular still refused to refund my £20. ”

“ Thank you Lynn for your help! Great service. ”

“ Excellent service and phone! I was very sceptical of ordering a phone from any online business but looked at the reviews for Smart Cellular and thought I would give them a go. ”

“ The service is really good From start to finish got the best deal i got while trading my iphone 14✨ ”