Smart Cellular Reviews

“ We bought 2 refurbished phones from Smart Cellular. The price was competitive, condition as described and delivery was prompt on both occasions. An added bonus is the24 month guarantee. ”

“ Bought a reconditioned IPhone for my son, it came looking immaculate, great price, arrived promptly and all-round customer service was excellent. Would recommend this company. ”

“ I got the iPhone 14, starlight in the Good range. The phone came and it looks amazing! I had lower expectations from this company but I am blown away. The battery on the phone is higher than 80% so I’m even happier. There are a few scratches around the phone and the camera but that can be covered with a case. Overall, I’m happy with the phone, it was worth the price and maybe I’ll buy again in the future. ”

“ Excellent company. Communication and delivery swift and efficient. Very good product. Thoroughly recommend. ”

“ We bought 2 refurbished phones from Smart Cellular. The price was competitive, condition as described and delivery was prompt on both occasions. An added bonus is the24 month guarantee. ”

“ Nothing else to say about the iPhone exceeding my expectations in service and delivery I would definitely recommend as price better then Apple for reconditioned iPhone. ”

“ Slow to dispatch, item not as described, bought excellent/pristine, screen scratched, phone casement damaged. Slow to respond to emails to arrange returns ”

“ Be wary of dodgy sales/ returns responses too that are evidently just keeping you hanging on whilst they hold on to your money. ”

“ Took twenty onedays to obtain returns label. ”

“ I have been saving up for a long time to buy the Google Pixel 9a. I placed my order on Monday and received a confirmation email, but since then, the communication has been appalling. When I finally got through, I was told the order 'doesn't exist' and then the staff hung up on me. I have called 5 times today with no answer. You have my money. Either ship my phone immediately or process a full refund. This is no way to treat a customer. ”

“ I cancelled my order and I'm still waiting for my refund since 19th December 25 which I was informed I would receive in 10 days. Today is 15th January 26 and I haven't received any refund. I had to contact my bank and provide email evidence regarding my refund. I would never again buy anything from this company. ”

“ I purchased my phone off them mid October 25 , it was for a present in a weeks time , I was assured this would arrive, it didn’t , seems like they didn’t even have the phone to sell at that stage , I immediately cancelled my order received sluggish emails which confirmed this cancellation but a few days after along comes the phone , I requested to return it and have a refund, this request alone took 2 weeks to activate, they sent me a return label for Royal Mail, I immediately sent this back, , this was mid November 25 , they took weeks to confirm it’s safe receipt but have since done so , and I have 30 plus emails apologising for the delay in issuing my refund repeatedly saying the same despite advising them that I’m seeking legal advice etc etc , it’s 9 Jan 2026 and still waiting, please people DO NOT USE THIS COMPANY ”

“ Great service, good value, would highly recommend 😄 ”

“ Great support throughout the purchase of my IPhone 14 Pro Max. Kept in touch throughout. Service is outstanding. Prices are very low compared to others. The quality of the phone was pristine and delivered very quickly. I have no problem recommending Smart Cellular. I will buy again without a doubt. Thank you ”

“ Bought a reconditioned IPhone for my son, it came looking immaculate, great price, arrived promptly and all-round customer service was excellent. Would recommend this company. ”