Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,516 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,516 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emma took our booking while we were driving down the mototrway. She was clear concise and very polite. Will keep returning to six star as you really treat your customers excellently. Well done.”

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Posted 11 years ago

“We requested Club Class air to Australia and return. We booked the flights & cruise with an initial payment of £8000+ but were NOT told the flights were not changeable...we believed we had booked proper Club Class flights. We wanted to change the shuttle to Heathrow for an earlier flight but, despite the very best efforts of Rebecca and Claire , we were denied the change. Our request was less than 24 hours after the booking was made. We are very unhappy that the Club flights were not changeable and we were NOT advised by our Cruise Concierge. We have no problem with Rebecca and Claire - they were excellent.”

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Posted 11 years ago

“Great value package - especially with business flights - helpful concierge after a minor glitch - have already used again for a different trip.”

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Posted 11 years ago

“Very pleased with service from my contact. You mainly won my business from Iglu because of this. Will use you again.”

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Posted 11 years ago

“Very helpful staff who worked particularly well to achieve the package we required”

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Posted 11 years ago

“Mark was the perfect agent to book with. He was enthusiastic and informative and provided us with details on extras etc. Very relaxed and not at all pushy, like some agents can be! Very knowledgeable and confident and happy to help.”

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Posted 11 years ago

“Very good service”

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Posted 11 years ago

“Richard Wishaw was very good.”

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Posted 11 years ago

“We booked a cruise with Richard last weekend and were very impressed that he rang us back several times that evening despite it being a Bank Holiday Monday. We quickly had email confirmation too. There was no pressure to book additional options ( I had researched what we needed and had very specific requests) . He checked prices for business class flights and a hotel but was not annoyed when we decided to just book the cruise with Six Stars and do the rest independently. We will certainly use Six Stars again”

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Posted 11 years ago

“Donna very helpful. Bagged us the last available guaranteed balcony cabin on our forthcoming Azamara cruise, by constantly checking the system. Extremely efficient.”

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Posted 11 years ago

“Matthew Cotton delivered an exceptional service to date meeting my unusual requests with calm efficiency despite my rather late booking, I do hope that his efforts will be translated into the best holiday ever.”

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Posted 11 years ago

“I am very impressed with Sandie, who is very professional and knowledgable, but not "pushy"”

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Posted 11 years ago

“Not having used Six-Star before it was good to receive a high level of service ,polite & efficient personnel .The price quoted was competitive ,”

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Posted 11 years ago

“Superb Service! This was our first cruise, we knew nothing about cruising, rooms, packages etc. I have to say Anthony Donovan was probably the most helpful sales assistant i have ever come across. Nothing was too much trouble. The cruise was amazing and we have booked again for next year. Many Thanks.”

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Posted 11 years ago

“Excellent advise and assurance”

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Posted 11 years ago

“This is our third cruise booked with Six Star and each time we have dealt with Maura. Her friendly and helpful approach is one if the reasons we keep coming back again and no doubt we we will seek her assistance again in the future. On this occasion we seemed to come up against a brick wall with our connecting flights but Maura found connections for us that avoided the need for overnight stays. I cannot recommend her highly enough.”

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Posted 11 years ago

“I would like to thank Ben ,and all cruise concierges ,who have helped me with my cruise on Oceania ,in October , everyone was very helpful and extremely pleasant .i will let you no how my daughter enjoys her 1st cruise and my first one on Oceania . Kind regards Marjorie green”

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Posted 11 years ago

“This is the second time we have booked with you as we were so pleased with our first experience.”

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Posted 11 years ago

“Hannah was excellent. She listened to what we wanted from our cruise and made many helpful suggestions. she gave us time to decided on the cruise we eventually booked and dealt with us in a professional yet friendly way. She also booked the extra coach for us and all information was quickly forwarded to by e mail.”

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Posted 11 years ago

“Full payment for our cruise was requested five month's in advance. We felt two to three month's was more realistic. We had an issue during our cruise when checking our paperwork - (the taxi voucher was incorrect) a taxi pick-up at the end of our cruise was for the wrong day and time. I lost half a day while at sea trying to sort this out - calls to France and Six Star Headquarters. In terms of the cost of our cruise it was approx. £300 per day per person. Had I not picked up on this we could have missed our plane. Six Star did sort out the problem and a new voucher was emailed to me aboard the ship.”

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Posted 11 years ago

Six Star Cruises is rated 4.8 based on 5,516 reviews