Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,516 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,516 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service re booking and information.Emma in particular was very professional at all times.”

Helpful Report

Posted 11 years ago

“No problems booking the cruise but never returned my call to sort out travel or hotels so used another company after waiting 2 + days!”

Helpful Report

Posted 11 years ago

“Booked an Azamara 10 day cruise with a pre-cruise night in Athens. Mark arranged an extra night in Athens off-set by a cheaper airfare so we were pleased with that. He also suggested the Byzantine Tour in Istanbul after disembarkation to kill some time before our onward flight home. This was helpful but the tour was expensive, only average and still left us with 6 hours to fill. We wish we had pushed for an earlier flight home - or had booked for an overnight in Istanbul to better enjoy the city. All the chauffered transfers worked meticulously well and were very much appreciated although we did have to chase 6 Star for details of the UK transfers up to a few days before departure. The cruise was fantastic and we will definitely use 6 Star again. Many thanks.”

Helpful Report

Posted 11 years ago

“Faultless service from a friendly, efficient concierge. A very pleasant change from other 'hard sell' companies I have used before. I have no hesitation in recommending them.”

Helpful Report

Posted 11 years ago

“Ben was very very helpful ,always called back when he said and believe me I'm a very fussy lady !,”

Helpful Report

Posted 11 years ago

“The first concierge I dealt with was very informative but did not respond to an email I sent regarding one of your competitor's prices. The concierge with whom I booked the cruise was willing to listen to the prices I had obtained from competitors and agreed to better their price. So Six Star fulfilled their function for me.”

Helpful Report

Posted 11 years ago

“Excellent service and knowledge of ship. Gave us a very good price for Aug 1 week cruise for Odyssey with Seabourn. I had shopped around and Six star Cruises def had the best deal.”

Helpful Report

Posted 11 years ago

“Sir, my experience booking through your company was excellent, particularly the help i received from mr anthony donovan”

Helpful Report

Posted 11 years ago

“Received email about an Azamara cruise, which looked interesting and reasonably priced , we spoke to a cruise consultant , Matthew, who was really helpful and knowledgable. We had a quick think about it, checked the dates suited our plans, phoned back and went through the whole thing with Matthew and booked it that very day. Confirmation was received within a short time. I would recommend using this company on my experience so far, hopefully the cruise itself will prove to be just as enjoyable. well done”

Helpful Report

Posted 11 years ago

“The response from sales personnel is always very speedy and nothing is too much trouble. It would be useful if returning clients (who have previously booked high-end cruises, e.g. Seabourn) were offered on-board credits or some gesture to repay loyalty. When asked, there were 'sweeteners' available.”

Helpful Report

Posted 11 years ago

“I would like to comment on how very professional I found Matthew Hawkins and to thank him for the way he handled my booking with Oceania for the 30th October 15. I have used Cruise 118 several times, always very helpful. Best wishes Christopher Collins”

Helpful Report

Posted 11 years ago

“Debbie South amazingly patient as first Silversea cruise. Informative helpful and super efficient . I am busy senior director at an Auction house and was trying to book during my busiest time do not always available but she persisted and we got it booked in the end. Would not hesitate to book my next cruise with her. Maxine Fox”

Helpful Report

Posted 11 years ago

“Over promise and Underdeliver. When we first started with SSC there was a lot of attention and feedback and the initial cruise booking went exceptionally well and on that basis we booked and took several more in (for us) a space of one year. This service evaporated rapidly once we had booked these cruises with poor feedback and service. Various discussions were held and finally we migrated to other cruise booking companies. Very disappointed.”

Helpful Report

Posted 11 years ago

“This is the first time we have booked through Six Star Cruises and we have frond them to be extremely efficient and helpful. Sandie Collier was very helpful in assisting us to obtain the right cruise at the right price and worked long and hard to ensure that all our requirements were met and our questions answered. Thanks a lot Dick & Marilyn Roper”

Helpful Report

Posted 11 years ago

“Changes and amendments were dealt with efficiently and happily.”

Helpful Report

Posted 11 years ago

“Very happy with the way in which my initial enquiry and subsequent booking was handled by both Erin Madine and Anthony Donovan. They were very polite, efficient and helpful and clearly had a good knowledge of the cruise industry. I would have no hesitation in using this site again in the future.”

Helpful Report

Posted 11 years ago

“Booking was very straight forward. The consultant was very knowledgable and offered good advice on flights etc. the price was competitive, and worked out less than direct booking. A positive experience”

Helpful Report

Posted 11 years ago

“The personal touch was very good - pleasant staff, rapid response to queries, etc. The only slight negative was the need to correct mistakes/omissions from some of the written material provided. I understand that this was due to inefficient computer system(s). Overall though, pretty good.”

Helpful Report

Posted 11 years ago

“As ever, my cruise concierge, Sandie Collier, manages to take the bones of an idea, and delivers an exceptional package at a more than acceptable cost”

Helpful Report

Posted 11 years ago

“My enquiry was dealt with in a professional and responsive manner by Emma. In addition she was able to discuss my requirements in detail and ultimately we agreed a good price.”

Helpful Report

Posted 11 years ago

Six Star Cruises is rated 4.8 based on 5,516 reviews