Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a wonderful holiday. Wifi needs updating and simplifying though. We loved the evening entertainment but perhaps more variety would be even better. The lecturer Sandra B. Not sure of her surname is quite outstanding. The entire staff and. Crew were always so helpful,polite, smiling and could not do enough for us to ensure we had a lovely holiday.Special mention of Laksmi our butler. Ship kept in tiptop condition ! Looking forward to another cruise.”

Helpful Report

Posted 11 years ago

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Posted 11 years ago

“Friendly, helpful and efficient.”

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Posted 11 years ago

“Excellent information, very helpful in offering various options.”

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Posted 11 years ago

“Debbie was most patient and helpful. Nothing seemed too much trouble.”

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Posted 11 years ago

“Emma has been very accurate and helpful I do not know how competitive you are”

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Posted 11 years ago

“My last Cruise was [almost] spoiled by the lack of care - for us as Customers, 4 years standing! - shown by your Joe Morrison. Had it not been for Ann Smith - who was absolutely wonderful. - your rating would have been 3*. possibly 2*?! I've been served by a number of your team over the last 4/5 years: Richard, Kevin and now Ann. Mr Morrison does your reputation no favours at all.”

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Posted 11 years ago

“First class service from Erin who answered all my questions at the time of booking. Very knowledgable and helpful in all aspects. I really called the fact that Erin will be our contact with a direct dial! Great service”

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Posted 11 years ago

“Booking is made very easy by Six Star Cruises. Their cruise concierges are pleasant, knowledgeable and reply to any queries promptly.”

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Posted 11 years ago

“Excellent communication. Competitive prices .”

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Posted 11 years ago

“I have booked cruises several times with six star and have always received excellent professional service. I particularly like the one to one attention you get from your concierge. Thank you for looking after me.”

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Posted 11 years ago

“Debbie South gave us all the information we required in a friendly way giving us confidence that every attention to detail is dealt with by your company. Gordon M. Bramall”

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Posted 11 years ago

“The attention to detail the numerous andrequests gave us the utmost confidence to enjoy our Six Star Cruise”

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Posted 11 years ago

“I found the agent extremely well informed and he could answer all my questions satisfactorily. I was impressed with the efficient service offered by Six Star Cruises.”

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Posted 11 years ago

“My initial enquiry and booking was handled very well by Maura McKenna followed by a confirmation email, then I received emails from Donna Worsnip and Lynsay Cuddy which contained errors. I subsequently rang for Maura but in her absence spoke to Rebecca Gale and explained my concerns. She was very helpful and checked my booking and confirmed the correct details had gone to the cruiseline.”

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Posted 11 years ago

“Kevin Anderson was extremely helpful even giving me tips on the different destinations we will be travelling to. I know a lot about service and Kevin went way above the call of duty. He didnt rush me or put me under pressure and was a pleasure to deal with. Thank you Nicola Harold”

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Posted 11 years ago

“My cruise concierge Emma Grey has been excellent every time she always is very helpful and always tries to arrange everything you want cannot fault her.”

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Posted 11 years ago

“As a past customer I expected to be given a competitive price for our up coming (2015) cruise. I was just about to book when a quick phone call to another company quoted £1500.00 cheaper, felt disappointed and a little cheated. I phoned six star and told them of my new quote and the price was met,felt a little happier .”

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Posted 11 years ago

“I have only gotten to the deposit stage so a review is premature but Richard who too my booking ,was very good.”

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Posted 11 years ago

“Ann Smith, our concierge, has looked after my wife and myself ever since we experienced cruising. Her professionalism ensures our requests are always to our satisfaction. She has a very pleasing personality. I am sure she is an asset to your company”

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Posted 11 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews