Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent care from book Donna and Maura,nothing was too much trouble,we would certainly book again and mainly because of the care and attention to detail provided by the two people we have named. Neil & Patricia Bridge”

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Posted 11 years ago

“We saw the advert for the barbados cruise and stay and called Mathew who managed to upgrade flights, book another hotel with upgrade. This all took just a couple of days and it was booked. We have recommended this to a friend who had tried to book something similar and was told that there were no cruises from Barbados at that time of year. I expect he will be booking with six star cruises in the future.”

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Posted 11 years ago

“I have always been impressed by the service that I have received from Sixstarcruises. Just one comment, I've got a cruise booked with Azamara for next month. If I hadn't been with Azamara before I would not have known that I needed another reference number to check in online with Azamzra to get my express boarding pass & request for my luggage labels to be sent to my address. I had to ring you to ask for my Azamara reference number as I haven't heard anything from Azamara since I booked with you. I would recommend you to my cruise friends.”

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Posted 11 years ago

“it took a long time to get confirmation of our booking”

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Posted 11 years ago

“All aspects of booking excellent.”

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Posted 11 years ago

“Joe our consultant provided a personal, first class, professional service. thank you.”

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Posted 11 years ago

“I have been entirely satisfied each time Imhave used Sin Star Cruises. Very efficient and helpful. Everything arrives on time.”

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Posted 11 years ago

“So far,Emma has dealt with our booking in a helpful,professional,efficient way. We look forward to a trouble-free holiday where everything co-ordinates seamlessly. Her manner has been courteous and friendly.”

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Posted 11 years ago

“Dealt with Anthony and found him to be very helpful”

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Posted 11 years ago

“Booking agent was very competent and my enquiry and subsequent booking was completed very efficiently. Confirmation was received very promptly by email and I am very satisfied with the service.”

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Posted 11 years ago

“Erin Mardin is excellent, however it is sometimes difficult to get hold of her. However all the arrangements for next years cruise were all made in one phone call. I am confident that she finds me the most competitive rates. I can rely on her to come back to me with the air bookings. She will also book my seat on the plane, both ways.her recommendation for insurance for over eighties has also been excellent. Elizabeth Andrews”

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Posted 11 years ago

“Excellent, prompt attention as always. Thank you.”

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Posted 11 years ago

“Easy to contact, and my concierge Debbie South) was very knowledgeable and helpful. She helped me find the right cruise at a discounted price.”

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Posted 11 years ago

“Lack of continuity during booking process. Having to chase for information and booking references. Flights booked over 3 weeks after cruise booking only to discover no extra leg room availability. Last cruise your concierge failed to inform Regent of an important anniversary. Will be thinking twice before we book through your company again.”

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Posted 11 years ago

“It was very straightforward and easy. The representative I spoke to on the telephone was very helpful. I have just got rather frustrated as have had great difficulty printing the documentation from my iPad so am waiting for my daughter to do the honours. It is early days yet as this is the first time we have used Six Star Cruises. So having only just made the booking and paid the deposit have very little experience of your organisation.”

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Posted 11 years ago

“Erin, our Cruise Conceige was extremely accommodating helping us out with all of our cruise options and never gave up until we found exactly what we were looking for. Excellent and many thanks.”

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Posted 11 years ago

“I have become more and more disillusioned by the lack of continuity in the service! People coming & going, no consistency. The overall service has deteriorated since I booked my 1st Cruise, 6 years ago. Your business is not performing at the levels we first experienced, and you are not now, our first choice when looking for a Cruise, What's happened to Ann? What's happened to Kevin? Is the poor performing Joe Morrison still with you?? Check out the amount of business I've done with you over these last 6 or so years! You cannot afford to lose too many clients like me?!”

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Posted 11 years ago

“Helpful and informative. Rang back when they said they would. Overall well pleased.”

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Posted 11 years ago

“Efficient staff, good advice they know the cruise business.”

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Posted 11 years ago

“Very knowledgeable agent who was very helpful”

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Posted 11 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews