Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,336 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have booked two cruises recently with Lisa from Six Star and I have been been impressed by the professionalism both from her and the company. She seems to know precisely what i require in terms of pre hotel accommodation and a day room requirement. She goes the extra mile for her customers. It is for these reasons I return to this company for my cruise holiday bookings”

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Posted 5 years ago

“Very friendly helpful and informative representative Listened to what we wanted and got us a very good deal”

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Posted 5 years ago

“We have booked many cruises on Regent visa 6 Star cruises. Our regular concierge Donna has never let us down. She has knowledge in abundance but is not afraid to advise if what we propose may have a better option. She is more like a friend than a salesperson.”

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Posted 5 years ago

“Stacey was, as always, extremely helpful and happy to check any queries I had about my booking - Stacey had also been very helpful with the numerous questions I had about the cancellation of my last booked cruise. Thank you”

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Posted 5 years ago

“Swift helpful service from Scott who couldn’t have been more helpful. Friendly, professional, knowledgeable and always phoned or emailed back when he said he would. Would definitely use again and would highly recommend”

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Posted 5 years ago

“Always satisfied and Joe Morrison is always there to help.”

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Posted 5 years ago

“It was a pleasure to deal with Joe Morrison again, setting up our first back to back cruise on Regent. Prompt, friendly and efficient, as always.”

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Posted 5 years ago

“Knowledgeable and easy to talk to. All in all a pleasure to do business with.”

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Posted 5 years ago

“Responsive, collegiate working, intuitive”

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Posted 5 years ago

“Maura was excellent. she got a good deal without all the cruiseline extras we dont want.”

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Posted 5 years ago

“Great service,proactive call from them to sort out potential problems and dealt with efficiently.”

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Posted 5 years ago

“Excellent service and very knowledgeable and hrlpful”

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Posted 5 years ago

“Great service and information given was excellent.”

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Posted 5 years ago

“We have used Six Star Cruises to book several trips and have been delighted with their service. Our Cruise Concierge is Laura Wing. She is extremely helpful, efficient and a delight to deal with. Thank you Laura.”

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Posted 5 years ago

“Very helpful and knowledgeable. Always try to meet our personal needs and provide packages that fulfil our travel requirements.”

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Posted 5 years ago

“As always, Andrew Whittle did everything to make sure that the cancelled cruise was sorted out easily and quickly - and that the replacement cruise was organised to our complete satisfaction (and more). He really does go out of his way to ensure everything is arranged to ensure that we get everything we could want, and more. I cannot recommend Andrew highly enough.”

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Posted 5 years ago

“Very impressed with the service from Joe. Did what he said, in the time he said, which is quite unusual these days. We will certainly return again for our next booking!”

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Posted 5 years ago

“Just keep coming back to Andrew Whittle,he's an asset to the company.Would highly recommend to my friends & family. Cruise 118 service and prices are generally very good,very competitive site.”

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Posted 5 years ago

“This was a cancellation and re-book and was therefore complex. Stacey was excellent and supportive - 5 stars below for her service. 2 issues re the booking process: 1. Oceania wouldn’t putthe fcc time limit back by a couple of months which seems extremely inflexible given how slowly Covid issues are being resolved 2. Having FCC’s meant that we had to pay full price for the re-book cruise. Given that the FCC’s gave us no monetary benefit meant that taking an fcc has cost us a lot of money. This is very unfair whoever’s fault it is. The moral is don’t take an fcc. We also found that despite having a best price guarantee they wouldn’t match the price of a competitor. So shop around.”

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Posted 5 years ago

“Prompt good service”

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Posted 5 years ago

Six Star Cruises is rated 4.8 based on 5,336 reviews