Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,336 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, Stacey was most informative and answered all my questions.”

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Posted 5 years ago

“Sheila was exceptional throughout the booking time.”

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Posted 5 years ago

“We were very impressed with the knowledge and courtesy of Joe when we phoned to book our Azarama cruise and wouldn’t hesitate to recommend Six Star Cruises.”

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Posted 5 years ago

“Never a problem with Six Star, the best price and always a pleasure to speak to Lisa.”

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Posted 5 years ago

“Just booked cruise for 2022. Excellent service and knowledgeable assistance from cruise concierge Laura. Had a number of questions all answered promptly and professionally. Nice to deal with same concierge from booking to sailing Would recommend Six Star cruises”

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Posted 5 years ago

“We have used Six Star many times previously. We have had a Regent cruise cancelled and have just rebooked another. We trust SSC to deliver the best price, and best service. This time Sheila took very good care of us, and we know that the same concierge will be in contact with us until the end of the cruise. With other companies, after the booking you deal with the office , there is no personal follow up. Never feel under pressure to make an instant booking decision, as with other companies”

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Posted 5 years ago

“Excellent sales service from Andrew Freeman”

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Posted 5 years ago

“Stacey was very good. She answered all my questions and checked and explained all possible options to me. I now have cruise to look forward too. Thank you very much Stacey!”

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Posted 5 years ago

“As always prompt, efficient and knowledgeable service! Thank you Stacey 👍”

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Posted 5 years ago

“Had plenty of info for me and got back to me on outstanding queries in good time. Seemed reasonably knowledgeable about the ship.”

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Posted 5 years ago

“I have used six star on many occasions ,all the staff have been excellent at their job in these difficult times, I would like to say Sheila Flemming has been exceptional in helping to sort my latest cruise. Well done six star your staff are a credit to you!”

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Posted 5 years ago

“Very good Maura was a great help to us to find the cruise we wanted and having been with the line could give extra help.”

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Posted 5 years ago

“Hannah, was very helpful, quick and efficient service, very happy.”

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Posted 5 years ago

“Exceptional service especially from Maura McKenna”

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Posted 5 years ago

“I emailed Estelle Peachy regarding fcc which I had not received and within 24 hrs it had been resolved ,so thank you very Estelle a job well done.”

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Posted 5 years ago

“Donna once again answered my multiple queries in a professional but personable attitude. She always seems to know most of the answers(experience counts) to my questions and when not 100% sure knows how and where to obtain them.”

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Posted 5 years ago

“Very helpful and knowledgeable, taking the time to fully understand our requirements”

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Posted 5 years ago

“Explained options well and dealt with all my questions in a very satisfactory manner. Laura Higgs was a great help as my concierge.”

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Posted 5 years ago

“Booking made easy. Excellent staff and straightforward procedures.”

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Posted 5 years ago

“Very professional and helpful with my credit. Thank you”

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Posted 5 years ago

Six Star Cruises is rated 4.8 based on 5,336 reviews