Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,336 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous as always , well done and thank you Stacey !”

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Posted 5 years ago

“The person we booked with was friendly, prfessional and knowledgable. We could not fault her or the service provided. Hopefully our cruise will be as good when the time comes!”

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Posted 5 years ago

“The service given by Dan was as excellent as always.”

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Posted 5 years ago

“Stacey very helpful as usual.”

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Posted 5 years ago

“The service was top class and Stacey dealt admirably with all my questions and was knowledgeable and very useful......just hope the cruise is as trouble free as the service we've had so far!!!1”

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Posted 5 years ago

“We had previously booked a cruise through Emma who, was excellent. We decided to book a, "Back to Back", so we contacted Emma, who was able to make alterations and additions to both cruises, without any problem. Emma was responsive to our requests in a very timely manner. A clear asset to the company.”

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Posted 5 years ago

“Excellent. Scott Perry doesn't hang about in making the necessary actions to secure a booking with precision and detail, answering any questions promptly on the way.”

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Posted 5 years ago

“We successfully booked with Six Star 2 days ago thanks to the very friendly, knowledgeable and helpful Lisa! Lisa walked us through all aspects of the back to back cruises including checking prices with cruise company. This resulted in an excellent price and choice of cabins. Lisa thanks again and thanks for booking our friends too.”

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Posted 5 years ago

“We have been using Six Star for many years. Our concierge, Emma Gray, and her colleagues are always very helpful and we would thoroughly recommend them. We have recommended them to many friends who have also found their service excellent.”

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Posted 5 years ago

“First time we have booked with Sixstarcruises, Lisa was very helpful, knowledgeable and polite. Talked us through everything and made the whole process easy to understand. I would whole heartedly recommend.”

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Posted 5 years ago

“Lisa went out of her way to find all the information for me and also was able to help me with making decisions especially at this difficult time with Covid complicating things.She was very knowledgeable and very helpful and personable.”

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Posted 5 years ago

“Once again outstanding service from Lisa ( as always) sorting out a refund for a cancelled cruise and booking another for later in the year”

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Posted 5 years ago

“Stacey was professional, knowledgeable and friendly. Having in worked in the Travel Industry for 40 years before Retirement I would have no hesitation with recommending her to friends.”

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Posted 5 years ago

“Second experience booking with EmmaG and she went above and beyond to make sure we got the cabin we wanted during what was clearly a very busy day for her. Booking experience was very smooth and if every concierge is as skilled and genuinely nice as Emma then no wonder SixStar is doing well!”

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Posted 5 years ago

“We have dealt with your Company several times now and always feel you give a good deal, are competent and that you will always look after our interests.”

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Posted 5 years ago

“Easy to book, very efficient and friendly staff, overall good experience and you have one member of staff to deal with.”

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Posted 5 years ago

“Donna was very good, seeing that it was Sunday and wanted to fly from another airport, and azamara office shut. But got there in the end.”

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Posted 5 years ago

“I have booked numerous cruises through Six Star offering competitive prices. Excellent customer service ensuring they talk you through all the details and explore/suggest suitable options. Extremely efficient under difficult circumstances dealing with COVID cancellation. Thank you very much every confidence when booking with you.”

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Posted 5 years ago

“Another cruise booked without any hassle, been using this company for years now and our cruise consultant (Dan) knows exactly what we are looking for and delivers without fuss or drama.”

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Posted 5 years ago

“As always, booking a cruise with Six Star is very simple, all the agents appear to be on top of their game and nothing is too much trouble.”

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Posted 5 years ago

Six Star Cruises is rated 4.8 based on 5,336 reviews