Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,512 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,512 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always the service I received from Donna Worsnip at Six Star when booking my recent cruise was first class. Thank you Donna for your attention to detail.”

Helpful Report

Posted 5 years ago

“Everyone at Six Star is very friendly and helpful. When they are very busy they always ring back, as promised. For my most recent booking I dealt with three different people but it was very efficient. I am confused as to why I was told “this is my direct number” when, clearly, it goes through to the next available operative. I initially used the ‘online chat’ facility to enquire about my potential booking. This is a very useful tool. When sadly our last cruise holiday was cancelled, owing to the Coronavirus pandemic, our monies were returned in full without question. We were not subjected to any persuasion to accept a voucher. I am very happy with the service provided and feel assured that the company has our best interests at heart.”

Helpful Report

Posted 5 years ago

“Extremely helpful”

Helpful Report

Posted 5 years ago

“Fantastic service , every step explained & not hurried ! All confirmed. Now excited to have my cruise arranged , knowing I’ve been well taken care of. Scott Perry excellent . Thank you . Pamela .”

Helpful Report

Posted 5 years ago

“Excellent as always that’s why we keep coming back to Six Star. Scott Perry did his job very well.”

Helpful Report

Posted 5 years ago

“Excellent personalised service . Staff could not be more helpful . I return again and again .”

Helpful Report

Posted 5 years ago

“Spoke with Scott I was able to book without any complications. Scott was very courteous and professional. He was very knowledgeable regarding the ship ...a pleasure to book”

Helpful Report

Posted 5 years ago

“Spoke to Keely this morning and she was very helpful and reassured me that I would be hearing from them soon.”

Helpful Report

Posted 5 years ago

“Maria was an absolute pleasure to have booked with, her professionalism and knowledge of the ship we are going on was very helpful. All in all a very good experience”

Helpful Report

Posted 5 years ago

“Donna has been immensely helpful -- and patient-- during the weeks of our contact. She was very efficient and quick in producing detailed information re the requested cruise possibilities. Her manner is also warm and interested at the same time as being appropriately professional .”

Helpful Report

Posted 5 years ago

“Emma G handled many emails from me regarding our ill fated May 2021 Oceania cruise with not only the patience of a saint but also in a really proactive and professional way, including supplying us with numerous alternatives to replace our cancelled cruise with very specific needs. It is always a pleasure to deal with Emma and she understands our needs and makes sure we have all the info we need. We are now rebooked and it was painless quick and easy. Thanks Sixstar, this can’t be an easy time for your company but I fee in very safe hands.”

Helpful Report

Posted 5 years ago

“Great deal for a cruise from Cape Town with Azamara. Our cruise concierge Sheila Fleming sorted it all out with no problems so just can’t wait for next January. This is our second cruise booked by Sheila and price wise couldn’t be bettered by anyone else. Deffo recommend Six Star!! I’ve spoken with other Six Star concierges and they have all been equally helpful.”

Helpful Report

Posted 5 years ago

“Dan booked my cruise for me as usual, he was a great help. The whole process is seamless and easy. I had just listened to a webinar with Six Star and Silversea. This just confirmed to me I needed to book this cruise.”

Helpful Report

Posted 5 years ago

“Stacey, as ever, was efficient and very helpful. She is always a pleasure to speak to and nothing is too much trouble for her. We receive up to date offers and if we want to know more we get answers very quickly. Thank you Stacey”

Helpful Report

Posted 5 years ago

“Maura dealt with all our queries with great patience and with no pressure. If and when we can book another cruise we shall be calling on Maura👍👍 5 stars”

Helpful Report

Posted 5 years ago

“After looking for a cruise to celebrate a special birthday and speaking to Scott I was very happy with the very professional advice and friendly attitude he found the perfect ship itinerary and we are now booked thank you again Scott”

Helpful Report

Posted 5 years ago

“Wonderful responsive service from Maura, very happy with how my booking has been handled particularly given the added challenges of the ever changing Covid 19 situation.”

Helpful Report

Posted 5 years ago

“Excellent service from our agent Dan”

Helpful Report

Posted 5 years ago

“I had a very good and professional service from Maura. She didn’t rush me at all when I have been very unsure in what I should do. Bring clinically vulnerable it has been very difficult to decide. She has been wonderful and so easy to deal with. When I am able to cruise again I will certainly be in touch. Thank you Maura.😀😀. Mary”

Helpful Report

Posted 5 years ago

“In the past we always worked with the same cruise concierge, who knew our preferences, and was always able to do something a bit extra for us. She was always available for a chat to clear up any problems. Now I cannot contact her and just get passed to your sales team who quite frankly are not terribly helpful. I wanted to change our Cunard cruise from July 2021 to a sailing in June 2022 and was told another team would contact me to do this. I emailed my request, phoned twice more and was eventually able to make the switch. This level of service is not acceptable when you are spending 15K on a cruise. Maybe you have become too big now for any kind of personal service ! I would welcome a response. Stephen Jerome”

Helpful Report

Posted 5 years ago

Six Star Cruises is rated 4.8 based on 5,512 reviews