Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,365 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,365 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very knowledgeable and hrlpful”

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Posted 5 years ago

“Great service and information given was excellent.”

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Posted 5 years ago

“We have used Six Star Cruises to book several trips and have been delighted with their service. Our Cruise Concierge is Laura Wing. She is extremely helpful, efficient and a delight to deal with. Thank you Laura.”

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Posted 5 years ago

“Very helpful and knowledgeable. Always try to meet our personal needs and provide packages that fulfil our travel requirements.”

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Posted 5 years ago

“As always, Andrew Whittle did everything to make sure that the cancelled cruise was sorted out easily and quickly - and that the replacement cruise was organised to our complete satisfaction (and more). He really does go out of his way to ensure everything is arranged to ensure that we get everything we could want, and more. I cannot recommend Andrew highly enough.”

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Posted 5 years ago

“Very impressed with the service from Joe. Did what he said, in the time he said, which is quite unusual these days. We will certainly return again for our next booking!”

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Posted 5 years ago

“Just keep coming back to Andrew Whittle,he's an asset to the company.Would highly recommend to my friends & family. Cruise 118 service and prices are generally very good,very competitive site.”

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Posted 5 years ago

“This was a cancellation and re-book and was therefore complex. Stacey was excellent and supportive - 5 stars below for her service. 2 issues re the booking process: 1. Oceania wouldn’t putthe fcc time limit back by a couple of months which seems extremely inflexible given how slowly Covid issues are being resolved 2. Having FCC’s meant that we had to pay full price for the re-book cruise. Given that the FCC’s gave us no monetary benefit meant that taking an fcc has cost us a lot of money. This is very unfair whoever’s fault it is. The moral is don’t take an fcc. We also found that despite having a best price guarantee they wouldn’t match the price of a competitor. So shop around.”

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Posted 5 years ago

“Prompt good service”

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Posted 5 years ago

“Excellent service, Stacey was most informative and answered all my questions.”

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Posted 5 years ago

“Sheila was exceptional throughout the booking time.”

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Posted 5 years ago

“We were very impressed with the knowledge and courtesy of Joe when we phoned to book our Azarama cruise and wouldn’t hesitate to recommend Six Star Cruises.”

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Posted 5 years ago

“Never a problem with Six Star, the best price and always a pleasure to speak to Lisa.”

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Posted 5 years ago

“Just booked cruise for 2022. Excellent service and knowledgeable assistance from cruise concierge Laura. Had a number of questions all answered promptly and professionally. Nice to deal with same concierge from booking to sailing Would recommend Six Star cruises”

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Posted 5 years ago

“We have used Six Star many times previously. We have had a Regent cruise cancelled and have just rebooked another. We trust SSC to deliver the best price, and best service. This time Sheila took very good care of us, and we know that the same concierge will be in contact with us until the end of the cruise. With other companies, after the booking you deal with the office , there is no personal follow up. Never feel under pressure to make an instant booking decision, as with other companies”

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Posted 5 years ago

“Excellent sales service from Andrew Freeman”

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Posted 5 years ago

“Stacey was very good. She answered all my questions and checked and explained all possible options to me. I now have cruise to look forward too. Thank you very much Stacey!”

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Posted 5 years ago

“As always prompt, efficient and knowledgeable service! Thank you Stacey 👍”

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Posted 5 years ago

“Had plenty of info for me and got back to me on outstanding queries in good time. Seemed reasonably knowledgeable about the ship.”

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Posted 5 years ago

“I have used six star on many occasions ,all the staff have been excellent at their job in these difficult times, I would like to say Sheila Flemming has been exceptional in helping to sort my latest cruise. Well done six star your staff are a credit to you!”

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Posted 5 years ago

Six Star Cruises is rated 4.8 based on 5,365 reviews