This was a cancellation and re-book and was therefore complex. Stacey was excellent and supportive - 5 stars below for her service. 2 issues re the booking process: 1. Oceania wouldn’t putthe fcc time limit back by a couple of months which seems extremely inflexible given how slowly Covid issues are being resolved 2. Having FCC’s meant that we had to pay full price for the re-book cruise. Given that the FCC’s gave us no monetary benefit meant that taking an fcc has cost us a lot of money. This is very unfair whoever’s fault it is. The moral is don’t take an fcc. We also found that despite having a best price guarantee they wouldn’t match the price of a competitor. So shop around.