Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,514 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,514 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We dealt with Lisa who was very knowledgeable, professional and helpful. Whatever she promised to do she did and always rang us when she said she would.We would definitely use Lisa and 6 star cruises again.”

Helpful Report

Posted 9 years ago

“Maura McKenna always makes me happy, she has been booking our cruises for a few years now. I would always recommend her.”

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Posted 9 years ago

“It took us a long time to decide exactly which holiday we wanted to book,but Hannah was most patient and helpful. I feel very happy with the information received and felt confident to book.”

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Posted 9 years ago

“My enquiry and booking was dealt with efficiently”

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Posted 9 years ago

“Our concierge, Dan, asked all the right questions and made good recommendations about the selected cruise, pricing, hotels and transfers. The pricing was very competitive with god offers to complement the package.”

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Posted 9 years ago

“Excellent service quick to respond”

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Posted 9 years ago

“Dom at 6star fulfilled every criteria we asked for. Took all the stress and hassle from having to organise pre/post cruise stays, car hire, change of airport etc etc All at a great price. Fifth time we have used six star and it is certainly the cruise company to book future cruises with.”

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Posted 9 years ago

“Hannah Grey, our booking concierge, was extremely helpful and knowledgable making the booking process a straightforward and stress free experience.”

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Posted 9 years ago

“Emma my cruise concierge listened well and was very responsive to our needs and came back with what seems good advice. Come back and ask me again how it went when we get back”

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Posted 9 years ago

“Personal service holiday tailor made to your own requirements.”

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Posted 9 years ago

“Provided a very good service”

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Posted 9 years ago

“Hannah gave us lots of information as we played around with our ideas over a few days. She was not at all pushy and it was good to deal with one person over those few days until we had decided what we really wanted from the experience.”

Helpful Report

Posted 9 years ago

“Excellent and courteous service. Lisa could not have done more from helping to get the price right to updating us late on Saturday night. We have used Six Star before and will do so in the future.”

Helpful Report

Posted 9 years ago

“We have been required to pay 150 x 2 to upgrade our VIRGIN air ticket. This is despite awaiting the quote from Elaine last week and sending two further reminders to Andy Freeman on Tuesday of this week who was booking us for a further cruise in February 17. Its the failure , because the tickets had NOT been issued at the time of our request and Elaine quoted 950 each , however, due to this cock up we landed up paying 1100 each. Had we not already have booked our second cruise this year with Andy I doubt we would have continued using your services. As you will note after changing to you we have been good customers who have never complained previously. A letter of complaint has been sent to VIRGIN copied to your company.”

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Posted 9 years ago

“Perfect Customer Service, attentive and personable”

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Posted 9 years ago

“We put forward various options, however Caroline Latham dealt with each scenario with great patience and helpful advice. The final booking was handled professionally and efficiently. The friendly approach level of service was much appreciated and gave us confidence in our booking. We look forward to continued association with the company.”

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Posted 9 years ago

“Mark who handled our booking was very efficient.”

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Posted 9 years ago

“Caroline is a friendly and patient agent. Nothing was too much trouble for her. We actually received a slightly cheaper quote (by £20) from a competitor but went with Six Star because of Caroline's attitude.”

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Posted 9 years ago

“Friendly and helpful service by Lisa answered all our questions and confirmed the cruise we wanted.”

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Posted 9 years ago

“All went very smoothly and Dominic was particularly helpful in arranging the cruise and flights.”

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Posted 9 years ago

Six Star Cruises is rated 4.8 based on 5,514 reviews