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Six Star Cruises Reviews

4.8 Rating 5,413 Reviews
96 %
of reviewers recommend Six Star Cruises
4.8
Based on 5,413 reviews
Customer Service
Communication Channels
Telephone, Email
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Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024
Jane Murphy
Six Star Cruises 5 star review on 29th December 2023
Martin Winbolt-Lewis
Six Star Cruises 5 star review on 21st October 2023
Peter Thompson
Six Star Cruises 5 star review on 23rd September 2023
Jane Murphy
Six Star Cruises 5 star review on 9th September 2023
Jane Murphy
Six Star Cruises 5 star review on 5th March 2023
Julie Adams
Six Star Cruises 5 star review on 5th March 2023
Julie Adams
20
Anonymous
Anonymous  // 01/01/2019
Donna was very friendly and knowledgable. I felt very comfortable booking with her.
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Posted 9 years ago
Competitive pricing with well organised and pleasant and efficient staff.
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Posted 9 years ago
GREAT CUSTOMER SERVICE. ALWAYS RETURN YOUR CALLS. FRIENDLY KNOWLEDGABLE AND HELPFUL STAFF GIVE THE BEST DEALS THAT THEY ARE ABLE TO OFFER
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Posted 9 years ago
We have used Six Star cruises on two previous occasions and found them to be excellent. This has prompted us to make another booking with them. Nothing has been too much trouble for their Cruise Concierge. The current booking has been processed by Katy Porter who has been excellent in managing both the relationship with us as customers, whilst also processing the booking to our requirements.
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Posted 9 years ago
Maura McKenna was most helpful. I had phoned to book an Oceania cruise, but was unable to get the deal I required. Maura suggested that I might like to try Azamara cruises for a change, and found me a similar cruise. She gave me her time, did not rush me and I am now looking forward to cruising with Azamara next April. Thanks for everything. Kind Regards, Beryl McKenna(no relation I don't think)
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Posted 9 years ago
The staff of Six Star Cruises are really excellent. This is quite true but Maura McKenna has been unbelievably helpful, she is delightful and should be given 6 stars. Mr and Mrs Desmond Ely
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Posted 9 years ago
Good reviews and excellent concierge experience through the booking process.
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Posted 9 years ago
I was very pleased with Catherine's services, she was exceptionally helpful and thorough with the bookings, I was impressed by the way she read everything back to me grammatically. This is the second time I have used Catherine for a holiday, the first was to Kenya, the service to detail was fantastic. I would definitely recommend six star to friends and colleague's. We are all looking forward to our cruise next year.
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Posted 9 years ago
Very happy with the service and in particular Mathew Cotton remains very helpful David Strubel.
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Posted 9 years ago
Taken many cruises but not used Six Star Cruises before. Very happy with our decision, great service so far.
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Posted 9 years ago
Good friendly service, following on from last year's hiccups, but still a little confusion over loyalty discount. Booking for US friends I thought discount would also apply to them.
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Posted 9 years ago
First point of contact is very important. Dominic Crockatt was my first point of contact and he excelled in this field. He is very professional, articulate and welcoming. Booking was a pleasure with him.
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Posted 9 years ago
As ever, the booking experience with Sandie was excellent. Very efficient, helpful, calm, amazingly patient and knowledgable. However, there is room for improvement with the backroom staff who are prone to making the odd silly mistake e.g. booking speciality restaurants in advance, private cars at airports etc.
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Posted 9 years ago
Caroline Latham is very helpful finding out details for me. She always rings when she says she will and is a credit to Six Star Cruises.
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Posted 9 years ago
Emma booked the whole package over the phone. Hotels, private car transfers, flights and the cruise. One stop shopping at its best!
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Posted 9 years ago
very knowledgeable and helpful staff , always with the best price
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Posted 9 years ago
Oceania Riviera Eastern Med. cruise that SixStar (Donna Worsnip) packaged for us. Everything went well (flights, transfers and the cruise) so we couldn't ask any more.
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Posted 9 years ago
Took some time but eventually agree that the brochure price I quoted was correct.
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Posted 9 years ago
The cruise concierge who handeld my enquiry and subsequent booking was excellent and knew exactly what I was requesting from my enquiry I have no hesitation in recommending Six StarCruises to them
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Posted 9 years ago
Cruise booking made on 2 August for 40th wedding anniversary. Itinerary was important and included port of Limassol, where we were to meet relatives to celebrate. Printed final cruise documents from Seabourn website on 29 September (2 weeks before departure) only to find that Limassol dropped in favour of Paphos. Apparently Six Star knew on 20 August, but did not tell customers. Cancellation would involve 90% loss. Wife devastated and anniverary ruined. Thanks Six Star and thanks Seabourn!
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Posted 9 years ago
Six Star Cruises is rated 4.8 based on 5,413 reviews