Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Summed up with one word. Great”

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Posted 9 years ago

“The service was excellent, the process simple with a polite and friendly advisor.”

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Posted 9 years ago

“Matthew was a great help with all my needs and it is a pleasure to deal with”

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Posted 9 years ago

“Our booking experience with Matthew has been excellent. He was a very pleasant manner and is very knowledgeable about our trip, being able to answer quickly and clearly in response to all our queries . Thank you”

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Posted 9 years ago

“Responded immediately to my enquiry, found exactly the cruise I wanted, all booked within half a day. Amazing.”

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Posted 9 years ago

“Katy Porter, our agent, could not have been more helpful or cheerful and pstient, despite our dithering on making a decision, our asking numerous questions and our making constant changes along the way to our final booking. She is a 'keeper' and we will definitely use Six Star Cruises again. Thank you!”

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Posted 9 years ago

“The lady who I booked through was ver friendly, helpful and had loads of patience.”

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Posted 9 years ago

“I have not been on the cruise yet, so I can't comment, the agent was very helpful, I'm sure there will be questions I will need to ask before my trip in 2017.”

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Posted 9 years ago

“Catherine, the concierge, had done the groundwork on my query before returning my call and had anticipated many of our travel preferences”

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Posted 9 years ago

“Have not been on a Six Star Cruise as yet! However, to date Catherine has been most helpful, especially with arranging for our booking to cross-match with our Australian friends .”

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Posted 9 years ago

“Our booking for a cruise in October 2016 was straightforward.”

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Posted 9 years ago

“Your agent Richard, Wishaw, was extremely helpful in the organisation of our 2017 cruise. He was very knowledgable and his manner was polite and cheerful, it was a pleasure dealing with him.”

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Posted 9 years ago

“Excellent adviser”

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Posted 9 years ago

“Emma was as always very helpful,offered different options, got back to me when she said she would and was friendly and very professional ,but above all gave me total confidence with the company and what I was booking.”

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Posted 9 years ago

“Sandie Collier gave us very good advice, and seemed to understand instinctively what we were after. As a result, we booked a different cruise, and probably avoided being disappointed with our original choice. Everything else was efficient as usual.”

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Posted 9 years ago

“Exceptional service quickly given by Maura McKenna, by phone and email. Her attention to detail was excellent, she was also friendly and informative.”

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Posted 9 years ago

“Richard W was very helpful and efficient.”

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Posted 9 years ago

“Such a personal service and nice knowledgeable staff. Nothing ever seems too much trouble. I felt like I was becoming a nuisance caller but the staff were so understanding of my concerns!”

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Posted 9 years ago

“We have just come back from a cruise booked with you which included your flights, transfers and hotel which were excellent. Hannah dealt with us and her customer service skills are excellent. I sent an email about another cruise and Hannah responded very quickly and we haved now booked another one.”

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Posted 9 years ago

“Very good help from Dan. Voice-mail and email messages all replied to swiftly. Questions answered - all this confirmed our confidence in Six Star Cruises.”

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Posted 9 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews