Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,339 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been dealing with an excellent Concierge, Sandie Collier for many years, and appreciate her knowledge, expertise and patience in helping me book a cruise and stay.”

Helpful Report

Posted 6 years ago

Hello, Thank you for your feedback. It's fantastic to hear that you are happy with the excellent service that our concierge Sandie Collier has provided you. Sandie is a credit to our team. Please be assured that she will be recognised for the service that she has provided. Have a lovely holiday!

Posted 6 years ago

“Thanks to your Specialist Cruise Concierge Stacey Williams who was very patient when liaising with me and with the cruise operator Scenic to ensure all dates for flights, cruise and transfers were all negotiated and in place at the best possible price she even gave me free airport lounge passes.”

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Posted 6 years ago

Good Afternoon, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the patient service that Stacey Williams has provided you when assisting with your booking and for a great price! We wish you a wonderful time on your cruise!

Posted 6 years ago

“Very good service from Stacey Williams. Speedy response and helpful throughout.”

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Posted 6 years ago

Hi Roderick Lipscombe, Thanks for your feedback. It's a pleasure to hear that you are pleased with the speedy and helpful response that you have received from our concierge Stacey Williams. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“EXCELLENT INFORMATION FROM JANET CAIN”

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Posted 6 years ago

Good Afternoon, Thank you so much for your feedback. It's great to hear that you are pleased with the excellent service that you have received from our concierge Janet Cain. We wish you a brilliant time on your cruise!

Posted 6 years ago

“EXCELLENT INFORMATION FROM JANET CAIN”

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Posted 6 years ago

“Excellent helpful service today from Janet Cain , will certainly contact this young Lady again when booking future cruises”

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Posted 6 years ago

Dear David Piggott, We would like to thank you for choosing to book with Six Star Cruises and taking the time to review the excellent and helpful service that Janet Cain has provided you. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“Efficient . Pleasant .”

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Posted 6 years ago

Good Evening Mrs Denyse Ann Smith, Thank you for your 5 star review and comments. We pride ourselves on delivering helpful, efficient service and glad you had a good experience. Have a wonderful cruise!

Posted 6 years ago

“Emma was so helpful and wanted to make sure we were happy with everything Excellent”

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Posted 6 years ago

Hello Mrs Patricia Ann Dimmock, Thank you for your review. We aim to deliver a remarkable experience to each and everyone of our customers and Emma is extremely knowledgeable, helpful and customer focused. Have a wonderful time on your cruise!

Posted 6 years ago

“Excellent Service from Andy, does not rush you when making a booking and is very clear and helpful with the knowledge of the location we have booked with this holiday - Thank you”

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Posted 6 years ago

Hello, Thank you for taking the time to leave a review on the helpful service you received from Andy at Six Star Cruises. We hope you have a lovely time on your cruise.

Posted 6 years ago

“All very efficient and helpful”

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Posted 6 years ago

Good Afternoon, Many thanks for your feedback. It's great to hear that you are happy with the efficient and helpful service that you have received from our ourselves. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“I have used Six Star Cruises before and have always enjoyed a friendly, helpful, knowledgeable and professional service. The resulting cruising experience has been great. This booking experience was no different with Katie providing me with helpful advice, reassuring guidance and, what I consider, to be a good deal. People new to cruising would be well advised to consider Six Star Cruising.”

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Posted 6 years ago

Good Afternoon Mr Stephen Michael Haskins, Thank you very much for your feedback. It's fantastic to hear that your are happy with the knowledgeable and pleasant service that Katie has provided yourself. Katie is a credit to our team and it's a pleasure to hear that you are pleased with the fantastic service that she has provided. We wish you a lovely time on your cruise!

Posted 6 years ago

“Excellent efficient service”

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Posted 6 years ago

Good Afternoon, Thank you for taking the time to leave a review on the efficient service you received from Six Star Cruises. We hope you have a lovely time on your cruise.

Posted 6 years ago

“First class, very helpful concierge”

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Posted 6 years ago

Good Afternoon Mr Alan Solomon, Thank you for your 5 star review and comments. We pride ourselves on delivering helpful, efficient service and glad you had a good experience. Have a wonderful cruise!

Posted 6 years ago

Hello Mr Alan Solomon, Thank you so much for your 5* feedback. It's fantastic to hear that you are pleased with the extremely professional, friendly and knowledgeable service that we have provided. Have an excellent time on your cruise!

Posted 6 years ago

“Responses to enquiries are prompt, thoughtful, often anticipate further needs and follow up prompt. Much to my surprise, my "sale" was concluded at 8pm on Sunday after a number of emails during the course of the day, having assumed that discourse would have had to be continued on Monday morning.”

Helpful Report

Posted 6 years ago

Thank you for you review Mr William Goldie Strang. We strive to provide the best possible service and appreciate your feedback. I am so pleased we were able to assist you with your booking in a prompt and thoughtful manner ensuring it was concluded easily. Thank you again for booking with SixStar Cruises.

Posted 6 years ago

“Booked a trip via Stacey Williams - she could not have been more helpful.”

Helpful Report

Posted 6 years ago

Thank you for your review. We aim to deliver a remarkable experience to each and everyone of our customers and Stacey Williams is extremely knowledgeable, helpful and customer focused. Thank you again for booking with us.

Posted 6 years ago

“Very efficient and pleasant service, competitive pricing and good enhancements.”

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Posted 6 years ago

Thank you Cheryl for your Five Star review. We sincerely appreciate your feedback as we are a customer focused company that strives to deliver a remarkable experience. Thank you again for booking with us. Kind regards SixStar Cruises

Posted 6 years ago

“Emma was most helpful”

Helpful Report

Posted 6 years ago

Thank you for your review. We are a customer focused company and feedback is extremely important to us, that each of our customers receives the service that exceeds his or her expectations. Emma will be extremely happy to receive your comments. Thank you again for booking with SixStar Cruises.

Posted 6 years ago

“Katie was very efficient and helpful”

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Posted 6 years ago

Thank you for your review, we are customer focused company and sincerely appreciate your feedback. It is important to us that each of our customers receives the service that exceeds their expectations. Enjoy your cruise holiday and thank you again for booking with SixStar Cruises.

Posted 6 years ago

“Our Cruise Concierge was very helpful and explained our cruise in detail. Looking forward to our first cruise with Oceania!”

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Posted 6 years ago

Thank you Mr Webber for your feedback, we strive to provide the best possible service and deliver a remarkable experience. I am so pleased that we were able to assist you with your booking. Enjoy your first cruise with Oceania, it will be truly remarkable. Thanks you again for booking with SixStar Cruises.

Posted 6 years ago

“I spoke with Janet Cain yesterday - I had a problem with logging in to the cruise line we are going to travel with to register our details and she was very helpful and efficient and very helpfully did it for us taking time and trouble, which is very much appreciated. Great service”

Helpful Report

Posted 6 years ago

Thank you for your review. Here at SixStar Cruises we strive to deliver the best possible service and we appreciate your feedback and comments regarding Janet Cain. I am so pleased Janet assisted you with your online registration taking all the stress away for you. We sincerely appreciate your feedback. Thank you again for booking with SixStar Cruises.

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,339 reviews