Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,339 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice people on end of phone”

Helpful Report

Posted 6 years ago

Thank you Mr Brian John Thomas for your excellent feedback. It's brilliant to hear that you are pleased with the helpful service that we have provided you. Have a fantastic time on your cruise!

Posted 6 years ago

“Stacey made our booking easy - very helpful, efficient and knowledgeable. Would use six star cruises again without hesitation.”

Helpful Report

Posted 6 years ago

Hello Jenny, Thank you very much for your 5* Review. It's fantastic to hear that you are pleased with the amazing service that you have received from our concierge Stacey. We hope you have a fantastic time on your cruise!

Posted 6 years ago

“a group of primarily work from home people who know the cruise business pretty well”

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Posted 6 years ago

Thank you so much for your review I am so pleased we were able to assist you with your booking and provide all the information you needed. Please do not hesitate to contact us should you need anything else and thank you again for your booking.

Posted 6 years ago

“Very efficient. The staff really know their stuff.”

Helpful Report

Posted 6 years ago

Dear Mr James Mckay, Thank you very much for taking the time to leave your 5* service on the extremely professional, friendly, efficient and first class service that you have received from our concierges. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“Emily was patient and showed no signs of frustration when we kept getting her to quote for several different options.”

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Posted 6 years ago

Many thanks for taking the time to review the fantastic service that you have received from Emily. We’re delighted that you’ve entrusted Six Star Cruises with your holiday and we are glad to hear that had a fantastic service from Emily as well. We hope you enjoy your cruise & we look forward to hearing all about it, on your return!

Posted 6 years ago

“Very helpful and professional response from Stacey. We were very impressed.”

Helpful Report

Posted 6 years ago

Good Afternoon Kate, Thank you so much for your feedback. It's great to hear that you are pleased with the helpful service Stacy provided. Have a lovely time on your cruise!

Posted 6 years ago

“All good - efficient pleasant and helpful-”

Helpful Report

Posted 6 years ago

Thank you for your excellent feedback. It's brilliant to hear that you are pleased with the helpful service that we have provided you. Have a fantastic time on your cruise!

Posted 6 years ago

“Great communication, quick response and very professional service from Katie. Thank you!”

Helpful Report

Posted 6 years ago

Hello Mr James Derek Winward, Thank you very much for your 5* Review. It's fantastic to hear that you are pleased with the amazing service that you have received from our concierge Katie. We hope you have a fantastic time on your cruise!

Posted 6 years ago

“I just thought I would let you know of the excellent service I received earlier today from Keeley. Although I had several queries for Keeley, she dealt with them with maximum efficiency and authority. It was a pleasure talking and dealing with Keeley, may she continue working with SSC for many years to come.”

Helpful Report

Posted 6 years ago

Good Evening, Thank you very much for your fantastic feedback! It's great to hear that you are pleased with the excellent service that you have received from our concierge Keeley who assisted with your booking and answered all of the questions that you had. We hope you have a fantastic time on your cruise!

Posted 6 years ago

“Estelle couldn’t have been more helpful when we wanted to amend our booking on Regent and transfer to another cruise. She was super efficient and we are delighted with the service she gave us.”

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Posted 6 years ago

Dear Donna Mills, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the helpful and efficient service that Estelle has provided yourself. We wish you a fantastic time on your cruise!

Posted 6 years ago

“Janet was extremely helpful with payment and quickly came back to me with flight details and booking reference”

Helpful Report

Posted 6 years ago

Good Evening, Thank you so much for your feedback. It's brilliant to hear that you are happy with the extremely helpful service that Janet has provided you. Have a wonderful time on your cruise!

Posted 6 years ago

“Katy was so helpful dealing quickly and promptly with our enquiry we were happy to confirm our booking,she made it easy for us seniors.”

Helpful Report

Posted 6 years ago

Hi John, Thank you very much for your feedback. It's a pleasure to hear that you are pleased with the helpful service that our concierge Katy has provided you when assisting with your booking. We hope you have a lovely holiday!

Posted 6 years ago

“Katy was brilliant. She was friendly and helpful and she was very knowledgeable about the cruise that we were interested in. I have every confidence that she will deal with all admin and ant queries that we may have regarding our booking.”

Helpful Report

Posted 6 years ago

Dear Julie, Thank you so much for your feedback. It's lovely to hear that you are pleased with the friendly and helpful service that Katy has provided you when assisting with your booking. We hope you have a wonderful time on your cruise!

Posted 6 years ago

“Janet was very helpful and pleasant Hope all of your staff are as good as she is This is my first River cruise Hope all goes well and I can use your company again”

Helpful Report

Posted 6 years ago

Dear Helen Murdoch, What a lovely review! It's fantastic to hear that you are pleased with the helpful and pleasant service that Janet has provided you. We are delighted that you have entrusted Six Star Cruises with your precious holiday. We hope you have a lovely time on your River Cruise!

Posted 6 years ago

“Lyndsey was most helpful in addressing the lack of info on our imminent cruise, in helpful and patient way.”

Helpful Report

Posted 6 years ago

Hi Sue, Thank you for your feedback. It's lovely to hear that you are happy with the helpful service that Lyndsey has provided you. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“Lyndsey was most helpful on my query about lack of info on our trip that was very near.”

Helpful Report

Posted 6 years ago

Hi Sue, Thank you for your feedback. It's lovely to hear that you are happy with the helpful service that Lyndsey has provided you. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“My score would have been Very Good, but my someone incorrectly typed my email address which meant your consultant didn't get back to me the same day. Due to the delay the flight prices went up which cost us over £100 more. This was disappointing. Other than that we were very happy with the service provided.”

Helpful Report

Posted 6 years ago

“Sandie Collier arranged our 17 day Azamara Cruise from Rio to Lisbon with hotel stays both ends in March 2019. Everything was perfect from the flights to the pick-ups and the cruise and hotel accommodation itself. Sandie was quick to answer various queries we had during the booking process. We will book our next trip through SixStar. Thanks Sandie.”

Helpful Report

Posted 6 years ago

Dear Peter Hobbs, Many thanks for taking the time to leave your wonderful feedback on the time your had on your holiday. It's fantastic to hear that you had a lovely time and it's very satisfying to hear your high recommendation about our concierge Sandie Collier, who arranged the package for you and answered all of your questions to her best potential. We are delighted that you have entrusted Six Star Cruises with your precious holiday. We hope to assist with your bookings in the future.

Posted 6 years ago

“As usual the service was great. Speedy, detailed, painstaking, well presented by Concierge Sandie. And enjoyable. LAUREEN WILLIAMSON”

Helpful Report

Posted 6 years ago

Good Afternoon Mrs Laureen Dorothy Williamson, What a fantastic review about our concierge Sandie! It's wonderful to hear that you are pleased with the service that Sandie has provided you. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“Your representative, Katie, really couldn't have been more helpful from my first contact with her. I was so impressed that I didn't even bother to look for alternative quotes. Well done”

Helpful Report

Posted 6 years ago

Dear Robert Christopher Dickson, Thank you very much for choosing to book with Six Star Cruises and taking the time to review the helpful service that Katie has provided yourself. We wish you a wonderful time on your cruise!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,339 reviews