Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,498 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,498 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My concierge Janet Cain went way above and beyond to listen to my queries and help resolve the issues!”

Helpful Report

Posted 7 years ago

Hello Mrs Margaret Bates, Thank you so much for your 5* feedback. We are very pleased to hear that you are happy with the service that our concierge Janet Cain has provided you going above and beyond to assist with your booking. Thank you for choosing Six Star Cruises.

Posted 7 years ago

“Andy Freeman was very helpful and took a lot of time to explain everything regarding our Seabourn cruise and also make all the flights bookings which was a fantastic result - he says he is available for questions and will ring us prior to our departure - marvellous service”

Helpful Report

Posted 7 years ago

Good Evening, Thank you for your 5 star review and special mention to Andy Freeman. We are so pleased to hear you are happy with the service you have received! Have a wonderful time on your cruise and thank you for choosing Six Star and we hope you enjoy your Seabourn cruise!

Posted 7 years ago

“Helpful polite nothing too much trouble, would highly recommend”

Helpful Report

Posted 7 years ago

Good Afternoon, Thank you for your review on our helpful concierge and your recommendation. Have a wonderful cruise and thank you very much for booking.

Posted 7 years ago

“Having recently made a booking for a Regent Cruise, I had a query about shore excursions. Keeley Degriffa was a great help to me and she sorted everything out very quickly.”

Helpful Report

Posted 7 years ago

Hello Alastair, Thank you for taking the time to give feedback regarding the great service Keeley provided you with. She is an asset to the team and will be delighted to hear these comments. Have a fantastic cruise and thank you for booking.

Posted 7 years ago

“My query re my forthcoming cruise was answered the same day with a follow up of full details later. Lindsey went the extra mile”

Helpful Report

Posted 7 years ago

Thank you very much for your review. It's fantastic to hear that you are pleased with the friendly and efficient service that you have received from our concierge Lindsey. It's great to hear that Lindsey was able to assist with your query. We hope you have a lovely time on your cruise!

Posted 7 years ago

“All your staff were efficient, friendly and polite. All were clued up and helpful, they rang back when promised, and nothing seem to be a problem to them.”

Helpful Report

Posted 7 years ago

Good Afternoon Mr David Charles Maydon, Thank you so much for your review. it's a pleasure to hear that you are pleased with the professional and helpful service that you have received from Six Star Cruises. Have a fantastic time on your holiday!

Posted 7 years ago

“Sophie helped me today. She was very efficient and took down all details quickly and efficiently. Sophie had a lovely personality and was a pleasure to deal with.”

Helpful Report

Posted 7 years ago

Thank you so much Fiona for your acknowledgement. It's wonderful to hear that you are pleased with the helpful, efficient and informative service that Sophie has provided you. Thank you for choosing Six Star Cruises. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“Very, very impressed as always with great service from Six Star Cruises. Stacey Williams has been a star, extremely helpful, efficient and very friendly.”

Helpful Report

Posted 7 years ago

Dear Susan, Many thanks for taking the time to leave your excellent feedback on the helpful service that our concierge Stacey Williams has provided you when assisting with your booking. We hope you have a lovely time on your cruise!

Posted 7 years ago

“Being a novice to river cruising I had a lot of questions. After a phone call to Lyndsey Mccracken I feel much more at ease and am now looking forward to our holiday, all qeries answered. Thank you.”

Helpful Report

Posted 7 years ago

Good Afternoon, Thank you very much for your review and 5 star feedback regarding the wonderful Lyndsey. She is an asset to the team and I am happy to hear you were helped with your queries in the best way. Have a fantastic time and thank you for booking with us!

Posted 7 years ago

“Once again we have found the help and service we get from your company, was truly Out standing. Today it was Estelle Peachey who helped us, and went out of her way to get things sorted for us. But I must say any number of your staff deserve the credit. Being helpful, nothing is too much trouble for them Peter Anderson”

Helpful Report

Posted 7 years ago

Good Afternoon, Thank you for your 5 star review and special mention to Estelle. We are so pleased to hear you are happy with the service you have received! Have a wonderful time on your cruise and thank you for choosing Six Star!

Posted 7 years ago

“We have dealt with many travel agents in the past, but Stacey Williams is one of the best. She is professional, knowledgeable, friendly and courteous. She was able to meet all our requirements for our upcoming cruise. She is a great asset to the company. Thank you Stacey.”

Helpful Report

Posted 7 years ago

Good Morning Joyce, Thank you very much for this feedback and great review of the fabulous Stacy Williams! You're right, she is an asset to the Six Star team and she will be delighted to hear this. Enjoy your cruise and thank you for booking.

Posted 7 years ago

“Stacey Williams was clear and concise regarding all aspects when enquiring and to booking my River Cruise, also very friendly and pleasant, I might write again following my return of the Rivercruise to see if everything turns out as Stacey promised.”

Helpful Report

Posted 7 years ago

Hi Colin, Thank you for your review on the helpful Stacy Williams. We are delighted to hear you are pleased with the standard of service she provided. We hope you enjoy your river cruise and please do let us know how you find it! Thank you for booking.

Posted 7 years ago

“Hannah as always was very good. Easy to chat to & clear & concise giving us all the information required”

Helpful Report

Posted 7 years ago

Good Afternoon Mr Keith Donlon, Thank you for your 5 star review and special mention to Hannah. She is a real asset to the Six Star team and will be delighted with your feedback. Have a wonderful cruise and thank you for booking.

Posted 7 years ago

“very pleasant and helpful Stacey”

Helpful Report

Posted 7 years ago

Good Afternoon Mrs Irene Betty Hyams, Thank you for your review and special mention to the helpful Stacey. We hope you have a fantastic cruise and thank you once again for booking.

Posted 7 years ago

“MATTHEW COULD NOT HAVE BEEN MORE HELPFUL AS MY REQUEST WAS NOT STRAIGHTFORWARD ! HE SORTED IT OUT WITH NO TROUBLE OR FUSS AND WE ARE MORE THAN HAPPY WITH THE SERVICE....YOU WILL SEE WE HAVE BOOKED WITH YOU BEFORE. AND HOPEFULLY AGAIN !”

Helpful Report

Posted 7 years ago

Hello Mr Ian Lichtenfeld, Thank you for your 5 star review and special mention to the helpful Matthew. He is an extremely helpful member of the team and this feedback will be sent to his manager. Thank you for booking with us again, we look forward to hearing from you in the near future.

Posted 7 years ago

“Usual excellent service from Matthew Cotton. Problems solved. Advice correct. This is why we now always use this Service and strongly recommend friends and fellow Travel Club members to do the same.”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for taking the time to review the wonderful Matthew Cotton! He is an asset to the Six Star team and will be delighted with this feedback. Thank you very much for your recommendation, we look forward to hearing from you in the near future.

Posted 7 years ago

“Perfect service ..as usual !”

Helpful Report

Posted 7 years ago

Hello John, Thank you very much for your review and comments regarding the service you received from us. Have a wonderful cruise with us!

Posted 7 years ago

“Both Dan McMahon and Estelle Peachey were very helpful, both at the initial booking stage, and then again when my payment balance was due. All the details were repeated, so that I knew every piece of information was correct before we go on the holiday. Email confirmations were sent very promptly too.”

Helpful Report

Posted 7 years ago

Thank you for your five star review and lovely comments regarding Dan and Estelle. Customer service is very important to us therefore it is fantastic to read your review. Thank you again for booking with SixStar Cruises.

Posted 7 years ago

“I recently contacted Six Starbucks Cruises for help with a booking and was assisted by Donna Worsnip, the most amazing , patient and helpful person I have encountered in a very long time. Donna was able to arrange so much more than I could have done, and now we have the most amazing holiday to look forward to. I will 100% use this service again (especially Donna) Thanks so much”

Helpful Report

Posted 7 years ago

Good Afternoon Anne Kenealy, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the wonderful service that Laura has provided you. Donna is a wonderful asset to our team, she will always go above and beyond to assist with her customers. Thank you for choosing Six Star Cruises. We hope to assist you in the future.

Posted 7 years ago

“My assistant was Stacey Williams. I found her to give exceptional customer service. The price was good and she was very helpful and reliable in all aspects of booking. Would definitely recommend.”

Helpful Report

Posted 7 years ago

Good Morning Marilyn Harris, Thank you for your 5 star review and fabulous feedback on Stacey. She is extremely helpful and a real asset to the Six Star team. Have a wonderful cruise and thank you for booking with us!

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,498 reviews