Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,339 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The agent Matthew was ext,remely attentive & efficient. the booking procemss was completed really well i was impressed with thequality of servicep”

Helpful Report

Posted 6 years ago

Good Evening, Thank you so much for leaving your wonderful feedback on the attentive and efficient service that Matthew has provided you when assisting with your booking. We wish you a superb time on your cruise!

Posted 6 years ago

“The service more than lives up to the name 'Six Star' - from the original booking I made with the help of Catherine Divan to the final payment made with Sophie Milligan - all the conversation was so warm and friendly, yet highly professional and efficient.”

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Posted 6 years ago

Dear Penny Visman, Many thanks for taking the time to leave your 5* feedback on the wonderful service that you have received from our concierge Catherine Divan and Sophie Milligan, who assisted with your booking in a professional and efficient manner. We hope you have a superb time on your cruise!

Posted 6 years ago

“The service and help given was excellent. Thank you.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. It's lovely to hear that you are pleased with the excellent service that you have received from ourselves. We hope you have an excellent time on your cruise!

Posted 6 years ago

“I was very impressed with Stacey very quick at dealing with my booking.”

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Posted 6 years ago

Good Evening Maureen Robb, We would like to thank you for choosing to book with Six Star Cruises and taking the time to leave your feedback on the efficient service that you have received from our concierge Stacey. We hope you have an excellent time on your cruise!

Posted 6 years ago

“Great service”

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Posted 6 years ago

Good Afternoon, Thank you for your kind words and feedback on the service you have received at Six Star Cruises. We hope you have a wonderful cruise.

Posted 6 years ago

“Dan as always superb and v attentive”

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Posted 6 years ago

Good Afternoon, Thank you for taking the time to leave this review on Dan and his attentive service. Have a fabulous time on your cruise.

Posted 6 years ago

“Dan as always is superb / totally recommend him / v attentive”

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Posted 6 years ago

Good Afternoon, Thank you for your 5 star feedback on the superb Dan and your recommendation. We will make sure this feedback is sent to his manager. Have a fantastic time on your cruise.

Posted 6 years ago

“So far very good - Stacey Williams very knowledgeable, helpful and lovely to deal with. Very efficient”

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Posted 6 years ago

Good Afternoon Viv Berlin, Thank you for your excellent feedback. It's brilliant to hear that you are pleased with the helpful and knowledgeable service Stacy has provided you with. Have a fantastic time on your cruise!

Posted 6 years ago

“Having booked with SixStar Cruises three times now we have just booked again through their excellent Cruise Concierge Mark Saxton who always finds exactly what we want and dots all the i’s and crosses all the t’s fit us.”

Helpful Report

Posted 6 years ago

Dear Mr Richard David Alan White, Thank you very much for your excellent feedback. It's fantastic to hear that you are pleased with the excellent and efficient service that Mark Saxton has provided you. It's a pleasure to hear that Mark helped to find you a holiday to suit your preferences. We hope you have a superb time on your cruise!!

Posted 6 years ago

“Hi Janet was friendly and knowledgeable and made paying for my next cruise very straight forward.”

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Posted 6 years ago

Thank you Belinda E Saunders so much for your review I am so pleased that Janet was able to assist you with your booking and provide all the information you needed. We hope you have a fantastic time on your cruise!

Posted 6 years ago

“I found Hannah extremely helpful and quick with responses to my queries. She made the whole process of booking very easy. Thank you. Patrick Good”

Helpful Report

Posted 6 years ago

Dear Mr Patrick Simon Good, Thank you so much for your 5* feedback. It's fantastic to hear that you are happy with the extremely helpful service that you have received from our concierge Hannah. We wish you a fantastic time on your cruise!

Posted 6 years ago

“A quick thankyou to Janet Cain for quickly resolving questions we had regarding our holiday with RiverVoyages and making life that much easier.”

Helpful Report

Posted 6 years ago

Good Evening, Many thanks for taking the time to leave your feedback on the service that you have received from our concierge Janet Cain who answered your questions for you. We hope you have a fantastic time on your cruise!

Posted 6 years ago

“I am so pleased to report that the Odyssey cruise was an absolute delight! The facilities, food and service were excellent and we were soon made to feel welcome by all the staff. They referred to themselves as the Seabourn family, a very apt description, as they certainly offer help and understanding at all times. The ambience of this was also reflected by the ship's passengers and we made many friend throughout the cruise itself, together with the super itinerary. Thank you to you too, Catherine and all your colleagues, who answered my many questions throughout the booking and planning of this holiday. The taxi firm were also helpful and obliging from Gatwick back to Weybridge. We had to cancel the outward journey for personal reasons. We would certainly book with Seabourn again, through Six Star Cruises , two very special companies, in our opinion. Keep up the good work, Catherine, it is much appreciated.”

Helpful Report

Posted 6 years ago

Good Evening, Many thanks for your fantastic feedback!! We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to leave your feedback on the excellent time you had on your holiday. It's a pleasure to hear that Catherine was able to assist with your booking in a helpful manner, answering all of the questions that you have. We are delighted that you have entrusted Six Star Cruises with your precious holiday. We hope to assist with your bookings in the future.

Posted 6 years ago

“We find Katie Smith an excellent person to deal with, and she is an excellent ambassador for Six Star Cruises. On two occasions now she has picked up our requirements quickly and efficiently.”

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Posted 6 years ago

Hello Mr John Leonard Hatton, It's great to hear that you are pleased with the excellent and efficient service that Katie Smith has provided you. We wish you a wonderful time on your cruise!

Posted 6 years ago

“The concierge who dealt with our booking was friendly and worked very hard to put our cruise and hotel package together. Everything was explained clearly. She phoned when she said she would and didn’t rush my decision making. One hitch was conflicting info about the quote I had been given. This was sorted out fairly quickly.”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback. It's a pleasure to hear that you are happy with the friendly service that you have received from ourselves, helping to find a cruise to suite your preferences. We wish you a fantastic time on your cruise!

Posted 6 years ago

“We contacted Sixstarcruises with a number of questions regarding our upcoming cruise and received a prompt call back from Keeley Degriffa. Keeley was professional, courteous, warm and extremely helpful. She sought clarification from Oceania directly, whilst we ‘held’ and was able to both reassure us and offer useful information regarding what to expect next.”

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Posted 6 years ago

Hi Helen Braithwaite, Many thanks for taking the time to review the professional, courteous and helpful service that Keeley Degriffa has provided you. Keeley is a credit to our company. We would like to wish you a fantastic time on your cruise!

Posted 6 years ago

“Thanks to Andrew Freeman for his kind assistance in booking our cruise he was very helpful and I would definitely use Six Star Cruises in the future. I”

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Posted 6 years ago

Thank you very much for your review. It's wonderful to hear that you are happy with the very helpful service that Andrew Freeman provided you. Have a fantastic time on your cruise!

Posted 6 years ago

“We were well informed of the changes to our flight time, and Janet was patient with us. She did a good job with us and was very helpful.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. It's wonderful to hear that you are pleased with the patient and helpful service that Janet has provided you. We wish you a brilliant time on your cruise!

Posted 6 years ago

“We asked Catherine Divan to put together a package to include 3 nights in San Francisco, 2 nights in Auckland, a 16 day New Zealand Australia cruise, a stay in Syndey and 3 nights in Hong Kong. She came up with a fantastic itinerary, wonderful hotels, 100% on time transfers and organised the lot within a day of being asked. We have just returned from an epic holiday, thanks to Catherine and had the most amazing time. The trip was organised in such detail and paying full attention to our needs and requests. It could not have been better. We would not hesitate to use 6 star again, especially Catherine, and certainly will do!”

Helpful Report

Posted 6 years ago

Dear Barbara Davies, Thank you for booking with Catherine Divan and taking the time to leave your feedback on the fantastic time that you had on your holiday! It's wonderful to hear that Catherine assisted with your booking, being attentive to your needs and preferences. Thank you again for choosing to book with Six Star Cruises. We hope to assist with your bookings in the future.

Posted 6 years ago

“We have received excellent service from all your staff with a particular mention of Sophie Milligan”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback. It's great to hear that you are happy with the excellent service that Sophie Milligan has provided you. We wish you a brilliant time on your cruise!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,339 reviews