Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sandie gave us excellent service. We were unsure whether to book with her or an alternative cruise specialist. However, she beat them on all counts.”

Helpful Report

Posted 11 years ago

“Jolie cruise concierge was very helpful and is in the process of finalising our forthcoming cruise in November 2014. We are very happy with the help she provided to us. She even managed to book our car parking in Bristol for a reduced rate. Thank you so much Jolie Mrs Anna O'Gorman”

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Posted 11 years ago

“Very helpful and knowledgeable staff. Always ready with helpful and alternative suggestions.”

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Posted 11 years ago

“Nicky was very helpful and professional”

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Posted 11 years ago

“Booked and fully paid for cruise on Regent Seven Seas Navigator Ref: 1959771. The booking included: 1. John Lewis vouchers to the value of £200. 2. Magnum of champagne. 3. On board credit of $400. 4. Access to ICruiseConcierge. As of today we have received none of the above items nor any indication of when we will receive them.”

Helpful Report

Posted 11 years ago

“Itinerary of Trip changed 48 hours ago. Still waiting to hear from Six Star Cruises of the Change. Realised by chance and telephoned Regent for confirmation. I would have thought that this was very important considering an expenditure of £9,000. Especially as this new amended itinerary was undertaken with Regent this time last year! Helen Morgan”

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Posted 11 years ago

“Debbie extremely helpful in the booking process”

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Posted 11 years ago

“excellent cruise company, staff always very helpful and professional Kind Regards AJA”

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Posted 11 years ago

“Friendly knowledgeable advice and efficient service. Easy to contact and quick to respond to enquiries”

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Posted 11 years ago

“That 'personal touch 'is something that Debbie South our cruise Concierge provided from start to finish in regards to our holiday requirements. If you are thinking about cruising, look no further than the excellent team at Six star cruises who know everything there is to know!”

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Posted 11 years ago

“We phoned to get prices for a future cruise and asked for Michelle, who dealt with us superbly on a previous cruise. However, Michelle was unavailable, so we dealt with Debbie. I have to say that Debbie was equally friendly and efficient. She was very obliging and paid superb attention to detail, leaving no stone unturned, to provide us with a very acceptable deal which fulfilled all our requirements. Her manner was extremely personable and it was a pleasure to consult with her.”

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Posted 11 years ago

“Very helpful staff and excellent competitive pricing. Will definitely consider you again since we are regular long-time cruisers.”

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Posted 11 years ago

“Very quick and efficient service by an extremely pleasant person to deal with.”

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Posted 11 years ago

“Excellent service.”

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Posted 11 years ago

“Concierge was polite, very helpful and not pushy.”

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Posted 11 years ago

“Great service special thanks to Maura”

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Posted 11 years ago

“We have used Six Star once before and we are very impressed with the derive and attention received on both occasions. We would use them again without hesitation.”

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Posted 11 years ago

“Ryan, our concierge, could not have been more helpful and thorough in dealing with our enquiry and subsequent booking of an Azamara cruise. Thanks to him for his professionalism and friendly manner in helping us to find what we were looking for.”

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Posted 11 years ago

“We thought about taking a cruise at 4pm on a Wednesday and 24 hours later, Kevin Anderson had booked us a cruise and we had sailed away from Venice. Brilliant work on his part. Well done Cruise118.”

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Posted 11 years ago

“He”

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Posted 11 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews