Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,516 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,516 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Six Star Cruises. Will definitely use them again such helpful staff nothing too much trouble.”

Helpful Report

Posted 11 years ago

“I purchased a cruise on the Azamara Quest but when the invoice and ATOL certificate arrived it showed the vessel to be the Oceana. The error was corrected immediately on the invoice but it took me five telephone calls to my cruise concierge before I received the correct ATOL certificate. This is only the second issue I have encountered in several years as a customer of Six Star Cruises.”

Helpful Report

Posted 11 years ago

“First class service. Debbie was very helpful . This is our first cruise so she led us through all the options very patiently. I never felt pressured at any time. We are now looking forward to our cruise.”

Helpful Report

Posted 11 years ago

“We have only just booked a cruise around the Baltic for August 2015. The booking was handled by Hannah who was very informative, helpful and polite. Julian and Rhona”

Helpful Report

Posted 11 years ago

“Very helpful young lady. Got us flights from our preferred airport, and overall did us avoid deal.”

Helpful Report

Posted 11 years ago

“We booked an Azamara cruise with Hannah. She is excellent at her job, polite, nothing too much trouble, and made the booking simple. I would email her with questions and she would get straight back to me by phone. Thank you Hannah, the cruise we are so looking forward to is a perfect itinerary for us at the right price.”

Helpful Report

Posted 11 years ago

“On 28 April I booked a cruise for 2 ref HTR-97270. Page 4 of the Booking Confirmation was wrong. I phoned and left a message for Matthew Cotton to phone me. He did not. I phoned again the next day and he promised a corrected print-out. It was not sent. I phoned again on 6 May and spoke to a lady who promised a corrected print-out. It was not sent. I am so disgusted with your service I wonder whether the booking has been made. Please telephone me on Monday on 01892 541565 to confirm this has been received and a corrected print-out is in the post. Alan How”

Helpful Report

Posted 11 years ago

“We have just booked through Six Star Cruises for a holiday in February 2015, therefore, I can only review the booking process. I had contact with 2 agents and both seemed very knowledgeable and helped us make, what we hope, is the right decision!”

Helpful Report

Posted 11 years ago

“Excellent service. Always professional and friendly, nothing too much trouble.”

Helpful Report

Posted 11 years ago

“Michael took charge of the call and talked me through all options of my travel arrangements and cruise options. I was delighted with the outcome and the way Michael helped me book my holiday”

Helpful Report

Posted 11 years ago

“very professional service with excellent adviser”

Helpful Report

Posted 11 years ago

“Unfortunately, the initial booking experience was good and I was looking forward to six star treatment as advertised. However, shortly after paying in full because the cruise was due within 3 months, I had a couple of hiccups! One the advertisement on website, highlighted a pre-night stay in Athens including free flight with cruise. When I inquired, I was told there was only a choice of free flight or pre-night stay. After I pointed out this was not advertised as optional of one or other choice, I was told that perhaps there could be money deducted off the total cost. I suggested instead, I would be happy with an free excursion instead on Santorini. Next, problem was I noticed that my credit card details was used to pay someone else's holiday for £1333 five days after my transaction of payment. I was very concerned to think that my card details had been available for use without my agreement. This has now made me wonder, if the cruise is going to be superior to my previous 4 and 5 star cruises, which I have enjoyed all around the world.”

Helpful Report

Posted 11 years ago

“I have found both visiting your website and booking a holiday with you a pleasurable experience. Your agents have been very helpful and giving me descriptions of the cruises on offer has helped us make a choice. I thank you for your efficiency and look forward to booking with you again. Rita Blackwell”

Helpful Report

Posted 11 years ago

“I can't praise Erin highly enough, she always deals with my queries and bookings most professionally and efficiently - well done Erin!”

Helpful Report

Posted 11 years ago

“Absolutely brilliant from start to finish so helpfiul”

Helpful Report

Posted 11 years ago

“So far I have been very pleased with the service I have received from the staff at 6 star travel.”

Helpful Report

Posted 11 years ago

“Just the best! We dealt with Katy at Six Star Cruises. Very efficient with a quick quote, which was very competitive. Also Six Star helps and advises with regards to flights, hotel, shore excursions, and any visa requirements . This will be our second cruise booked with Six Star Cruises and are very pleased with their service. Thanks Katy. Kind regards, David and Judith.”

Helpful Report

Posted 11 years ago

“As always with the cruise conceierge's at SixStar they know their stuff backwards and offer helpful advice on all sorts of subjects. Never pushy they feel like old friends giving you sound advice. They are without doubt one of SixStars greatest assets.”

Helpful Report

Posted 11 years ago

“We first arranged a cruise through Six Star Cruises last year after previously having a mediocre result from a competitor. The first class service provided by Six Star then is the reason we are availing ourselves of their expertise and professionalism this year. Many thanks.”

Helpful Report

Posted 11 years ago

“Very switched on and not too pushy . This is my second time of booking having had an excellent experience last time Raymond Oliver”

Helpful Report

Posted 11 years ago

Six Star Cruises is rated 4.8 based on 5,516 reviews