sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,353 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good price and very easy to order I was especially impressed with the speed of delivery.”

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Posted 7 years ago

“Very happy with the service I received.”

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Posted 7 years ago

“Best price online for tap filter. Excellent ordering process and prompt delivery. Happy to recommend.”

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Posted 7 years ago

“I was given short shrift by the customer service person on the phone today - who practically put the phone down on me once she had explained it was my fault for failing to notice it was a special edition product and would take 4-6 weeks to arrive as opposed to the 4-5 days I was led to believe when I ordered the product.”

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Posted 7 years ago

Dear Mr Saville. I think its slightly unfair to report this issue in the way you have. The website clearly shows the item you ordered was a Special order item and in fact the description on the actual page clearly shows (in bold) 'All Special order Gold, Brass and Bronze finishes are currently taking 8-10 weeks to manufacturer' I'm not sure how much clearer we could show the information and would welcome your comments. The lady on the phone who spoke to you this afternoon was sat next me and in no way did she give you 'short-shrift' and I'm not sure what 'practically put the phone down' actually means. She did explain everything clearly to you and even told you that we were expecting the tap in well ahead of schedule. This will ultimately mean your tap will arrive in about half the originally specified time. We try especially hard to look after customers and provide the best possible service we can. However, I appreciate you may have been disappointed when you realised you had not read the product description fully and therefore missed the extended delivery time advertised.

Posted 7 years ago

“From placing order to delivery fantastic service would not hesitate to recommend your company order no.9929539. Mrs Mary Holder. Thankyou.”

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Posted 7 years ago

“Can’t praise you enough ,price brilliant, service 1st class , fully informed about delivery. No probs at all ,thank you.”

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Posted 7 years ago

“Very good service. Easy to use the website, quick delivery and good quality.”

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Posted 7 years ago

“Not yet received!”

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Posted 7 years ago

Hi Faith The product you ordered was showing online as an average of 2 weeks delivery when you placed the order. Most products are available for immediate delivery. However, some models are not available due to stock/manufacturing delays but this information is clearly shown at the time you place your order.

Posted 7 years ago

“Very quick delivery have not fitted taps but they look very good quality”

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Posted 7 years ago

“Ordered the sink which arrived in perfect condition and as described on the website. Excellent quality at a great price.”

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Posted 7 years ago

“Great sink and cheaper than other sites”

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Posted 7 years ago

“Easy to order online and at a very competitive price. The sink arrived promptly and was very well wrapped. Very pleased both with my new sink and the service from SINK-TAPS!”

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Posted 7 years ago

“My order for replacement filters was easy to make, and delivered on time,with dpd e-mailing an hours slot for delivery”

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Posted 7 years ago

“Very happy with the delivery and with the sink. Good service and helpful staff.”

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Posted 7 years ago

“Having ordered the sink on the 18th of August I thought this would have been with me within 5 days so booked in worked for the following weekend, sadly having had no correspondence or phone call the weekend came and went with no sink, yesterday I rang to find out what was going on and was told that the company who made the sink were on summer break and they could not give me a date for delivery, shocked i asked for a refund as this was not what the website and most references said, the lady said she would speak to someone and get back to me, she did not and a gentleman did within the hour, he apologised ( great) but did offer me an alternative with no additional cost, not ideal but at least it's a gesture, I accepted his proposal but still await the sink but have has an email to say its coming. SUMMARY: Not a great experience but at least I will get sink finally.”

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Posted 7 years ago

Hi Neil Thank you for the feedback. I'm afraid the manufacturers (who are based in Mainland Europe) close for the whole of August and they did not dispatch the large stock order into the UK that we were expecting. Under normal circumstances we hold large stocks of this particular sink but due to the unexpected delay, we had run out. However, the FREE upgrade from the original £73 sink you ordered to the £99 alternative was, we feel, a suitable gesture in the circumstances. That said, we apologise for any inconvenience this issue caused and hope we see you again for any future orders you may require. Kind Regards

Posted 7 years ago

“The sink arrived exactly as promised. Great service”

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Posted 7 years ago

“I have ordered 2 taps from this company the Abode Pronteau 2 in 1 boiling tap and a matching Abode tap in Urban Copper and both were delivered on time and look to be in good condition.”

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Posted 7 years ago

“Would love to say that everything is fine Made mistake of not checking delivery Sink delivered my 80 yr old father signed I returned home to find sink boxed on drive Not now sure how to get in the House do not want to open it to check cause it has to stay on drive till I find someone to help me get it in Wish I had checked about where item would be left”

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Posted 7 years ago

“Very impressed by the speedy delivery!”

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Posted 7 years ago

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Posted 7 years ago

sinks-taps.com is rated 4.7 based on 5,353 reviews